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Embassy Suites by Hilton Raleigh Durham Research Triangle

3.5 star property

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Presidential Suite, 1 King Bed (Mobility & Hearing) | Premium bedding, in-room safe, desk, blackout curtains
Combined shower/bathtub, free toiletries, hair dryer, bathrobes
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Free airport shuttle
  • Bar
  • Room service

Explore the area

Map
201 Harrison Oaks Blvd, Cary, NC, 27513
  • The Umstead Spa
    ‪10 min walk‬
  • William B. Umstead State Park
    ‪14 min walk‬
  • Lenovo Center
    ‪7 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

49-inch flat-screen TV with cable channels, Smart TV, Netflix

Suite, 2 Double Beds, Accessible, Bathtub

  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Double Beds, Accessible (Hearing)

  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible (Hearing)

  • 46 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Mobility & Hearing)

Presidential Suite, 1 King Bed (Mobility & Hearing) | Premium bedding, in-room safe, desk, blackout curtains

Presidential Suite, 1 King Bed (Mobility & Hearing)

  • 99 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds (Wellness, In-room air purification)

Premium bedding, in-room safe, desk, blackout curtains

Premium Suite, 2 Double Beds (Wellness, In-room air purification)

  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower, In-room air purification)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower, In-room air purification)

  • 53 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed (Wellness, In-room air purification)

Fridge, microwave, coffee/tea maker

Premium Suite, 1 King Bed (Wellness, In-room air purification)

  • 46 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Corner

49-inch flat-screen TV with cable channels, Smart TV, Netflix

Premium Suite, 2 Double Beds, Corner

  • 53 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Corner

Premium bedding, in-room safe, desk, blackout curtains

Premium Suite, 1 King Bed, Corner

  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Non Smoking

  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

49-inch flat-screen TV with cable channels, Smart TV, Netflix

Suite, 1 King Bed, Accessible, Bathtub

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

49-inch flat-screen TV with cable channels, Smart TV, Netflix

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Hospitality)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed (Hospitality)

  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Premium Suite, 1 King Bed, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Premium Suite, 2 Double Beds, Accessible (Hearing)

  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Corner

49-inch flat-screen TV with cable channels, Smart TV, Netflix

Room, 2 Double Beds, Corner

  • 53 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Premium Suite, 2 Double Beds, Non Smoking

  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Corner

  • 53 sq m
  • Sleeps 4
  • 1 King Bed

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Embassy Suites by Hilton Raleigh Durham Airport Brier Creek

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  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.6 out of 5, Wonderful, (1001)
The price is CHF 198
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includes taxes & fees
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Embassy Suites by Hilton Raleigh Durham Airport Brier Creek

About this property

Embassy Suites by Hilton Raleigh Durham Research Triangle

Suburban hotel with free breakfast and free airport shuttle
This hotel features an indoor pool, a restaurant and a fitness centre. Cooked-to-order breakfast is free. Other amenities include a bar/lounge, WiFi in public areas and a business centre.
Embassy Suites by Hilton Raleigh Durham Research Triangle offers 273 accommodations with laptop-compatible safes and free newspapers. Beds feature premium bedding. 49-inch Smart televisions come with premium cable channels, pay-per-view films and Netflix. Kitchenettes offer fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Embassy Suites by Hilton Raleigh Durham Research Triangle. During your stay, you'll be within walking distance of The Umstead Spa. Enjoy features like a free round-trip airport shuttle and a free manager's reception, plus an indoor pool.
  • Free cooked-to-order breakfast served daily
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 6 minutes by car from North Carolina State University and 6 minutes from North Carolina State Fairgrounds
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Raleigh Durham Research Triangle offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a business centre, 15 meeting rooms, and limo/town car service. Event space at this hotel measures 20066 square feet (1864 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Raleigh Durham Research Triangle. A roundtrip airport shuttle is free during limited hours. For a fee, parking is available. A complete renovation of Embassy Suites by Hilton Raleigh Durham Research Triangle was completed in January 2020.

Smoking is allowed in designated areas at this Cary hotel.

Guests are served a free cooked-to-order breakfast daily from 6:00 AM to 9:00 AM. The hotel hosts a free manager's reception daily.
Bistro In the Park – This restaurant only serves dinner.
Crystal Falls Lounge – This cocktail bar only serves light fare. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • Available in some public areas: WiFi (USD 4.95 per 24-hour period)

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight
  • Limo/town car service
  • Parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Bistro In the Park
  • Crystal Falls Lounge

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15 meeting rooms
  • 20,066 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 0.60 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 4.95 per 24-hour period (rates may vary)
  • Self-parking fee: USD 10 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Durham/Research Triangle
Embassy Suites Raleigh
Embassy Suites Raleigh Durham/Research Triangle
Embassy Suites Raleigh Durham/Research Triangle Cary
Embassy Suites Raleigh Durham/Research Triangle Hotel
Embassy Suites Raleigh Durham/Research Triangle Hotel Cary
Raleigh Durham/Research Triangle
Embassy Suites Raleigh Durham/Research Triangle
Embassy Suites by Hilton Raleigh Durham Research Triangle Cary
Embassy Suites by Hilton Raleigh Durham Research Triangle Hotel

Embassy Suites by Hilton Raleigh Durham Research Triangle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 630 out of 1007 reviews
Rating 8 - Good. 203 out of 1007 reviews
Rating 6 - Okay. 71 out of 1007 reviews
Rating 4 - Poor. 57 out of 1007 reviews
Rating 2 - Terrible. 46 out of 1007 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Carrie

Travelled with family and small children, Travelled with group
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The heating and air unit was broken in the room. The room was extremely hot and uncomfortable. After complaining to front desk the next morning upon checkout, they told me that there was a problem with that hallway and that they are sorry. However, we were still charge full price. I paid for the room through Expedia and the hotel charged me another full fee for the room after checking my credit card. My credit card was supposed to be used for incidentals and refunded back; however, it was not and I was charged another full price for the room. Several phone calls have been made and I still do not have a credit back to my account. Now I paid interest for a room that was extremely hot and uncomfortable and charged two times for one night. I complained about the temperature of the room again during a phone call to check and see why I have not been reimbursed yet. She said that she was sorry and would pass the information along to their manager, but nothing has been done.
Stayed 1 night in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
clean, friendly and efficient check-in, very nice experience.
Stayed 1 night in Feb 2025

10/10 Excellent

Jane Elyce

Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Stayed 1 night in Jan 2025

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

robyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Gregg

Travelled with family
Liked: Amenities, property conditions & facilities
Kind and friendly staff. Breakfast bar was fantastic. Room was too hot; thermostat was not working.
Stayed 1 night in Jan 2025

10/10 Excellent

Lakeisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Experience

I had a truly delightful experience. From the moment I walked through the doors, the check-in process was seamless and accommodating, making for an stress-free start to my stay. The extra attention via text for additional questions and concerns was greatly appreciated, adding a personal touch that made me feel truly valued as a guest. The room was spacious and well-equipped with all the amenities one could need, from a comfortable bed to a functional workspace and more. It was immaculately clean, which really added to my overall comfort. Every interaction I had with the staff was pleasant and professional, making my stay all the more enjoyable. Overall, the Embassy Suites Hotel provided an exceptional experience from start to finish, and I wouldn't hesitate to stay there again.
Stayed 2 nights in Jan 2025

8/10 Good

Armend

Stayed 2 nights in Jan 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, no complaints
Stayed 1 night in Jan 2025

8/10 Good

Mary

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
First time ever I have paid for parking unless I was in a city or limited parking space area just ridiculous
Stayed 3 nights in Jan 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 out 5 would recommend
Stayed 2 nights in Jan 2025

10/10 Excellent

Kanetra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Cory

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They worked with us to get a bigger room
Stayed 1 night in Dec 2024

6/10 Okay

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed here many this time the sheets were so rough and heavily bleached, i brought my iwn sheet. Bathroom could have been cleaner
Stayed 2 nights in Jan 2025

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was comfortable and the BREAKFAST was so good!!
Stayed 1 night in Jan 2025

2/10 Terrible

Shyla

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great amenities
Stayed 3 nights in Jan 2025

8/10 Good

Elizabeth

Stayed 2 nights in Dec 2024

10/10 Excellent

GRETA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Husband and I enjoyed our quiet New Years Eve stay. The hotel had a wedfing and a gala going on for the new year and we did not hear anything! It was wonderful! The complimentary drinks and snacks were wonderful that evening.The next morning the full breakfast was very very good! Great options to choose from! We will return to this hotel for another relaxing stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Years Eve

We stayed here for one night on New Years Eve. The front desk staff was friendly and extremely helpful. The hotel lobby was beautiful and well maintained. The king suite was spacious, clean and comfortable. Complimentary breakfast was delicious consisting of a breakfast buffet with lots of options. Will definitely be staying here again
Stayed 1 night in Dec 2024

10/10 Excellent

sabrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room spectacular food

We loved this hotel. The room was spacious, they have a wonderful complimentary breakfast. There is a happy hour we enjoyed several times and the last night we had food from the hotel restaurant in the room and it was spectacular.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lorna, Chester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Swarup

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice atmosphere for family with kids.
Stayed 1 night in Dec 2024

4/10 Poor

Krystal

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pool was shut down which is the only reasons booked this place. No compensation was offered although we had drove 2.5 hours.
Stayed 1 night in Dec 2024