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Graduate by Hilton Chapel Hill

4.0 star property

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Photo gallery for Graduate by Hilton Chapel Hill

American cuisine
Exterior
Lobby
Presidential Suite, 1 King Bed | Terrace/patio
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
311 W Franklin St, Chapel Hill, NC, 27516
  • Place, Franklin Street
    ‪1 min walk‬
  • Place, University of North Carolina
    ‪6 min walk‬
  • Place, UNC Medical Center
    ‪18 min walk‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | LCD TV, fireplace

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area | LCD TV, fireplace

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Room, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Graduate by Hilton Chapel Hill

Hotel with a restaurant, 7-minute walk to University of North Carolina
A restaurant, a 24-hour health club and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and conference space.
Graduate by Hilton Chapel Hill offers 70 air-conditioned accommodations with fireplaces and laptop-compatible safes. Beds feature Egyptian cotton sheets, down duvets and premium bedding. LCD televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A 24-hour health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Graduate by Hilton Chapel Hill's great location gets high marks from our customers. During your stay, you're just a quick walk from University of North Carolina. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine while dining at Trophy Room
  • Self-parking available for a fee
  • Amenities include 2 meeting rooms, conference space and a car charging station
  • On-site recreation includes a 24-hour gym, complimentary bicycles and basketball
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Franklin Street and 7 minutes on foot from University of North Carolina
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Graduate by Hilton Chapel Hill offers its guests a 24-hour health club and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 2597 square feet (241 square metres) and includes conference space. The business-friendly Graduate by Hilton Chapel Hill also features coffee/tea in common area, a fireplace in the lobby, and express check-out. Parking is available for a fee.

This 4-star Chapel Hill hotel is smoke free.

Trophy Room – This restaurant specialises in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (USD 27 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Trophy Room

Things to do

  • 24-hour health club
  • Basketball
  • Free bicycle rentals
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 2,597 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges USD 50 for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 27 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of USD 50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Franklin Chapel Hill
Franklin Hotel
Franklin Hotel Chapel Hill
Hotel Franklin
Franklin Hotel Chapel Hill Curio Collection Hilton
Franklin Hotel Curio Collection Hilton
Franklin Chapel Hill Curio Collection Hilton
Franklin Curio Collection Hilton
Graduate Chapel Hill
The Franklin Hotel Chapel Hill
Graduate by Hilton Chapel Hill Hotel
Graduate by Hilton Chapel Hill Chapel Hill
Graduate by Hilton Chapel Hill Hotel Chapel Hill

Reviews

Graduate by Hilton Chapel Hill Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 734 out of 1002 reviews
Rating 8 - Good. 163 out of 1002 reviews
Rating 6 - Okay. 61 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

Reviews

10/10 Excellent

Peter

Stayed 1 night in Jul 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Carol

Stayed 2 nights in Jul 2025

10/10 Excellent

Jody

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute and artsy, sheik hotel with fun decor

Cute and artsy, sheik hotel with fun decor. Big hit is the carpeted basketball court in middle of hotel with pillow basketballs. Hoops are standard 10 ft. Boys really enjoyed it! Latte coffee was decent in the restaurant. No laundry (we were baseball players so bummed about that stinky laundry had to be reworn LOL) and no ice machines but you could get ice at front desk. Floors made out of old basketball courts and headboards are basketball headboards. Cute touch. Presential suite could use an "uplift". Looks dated.
Stayed 2 nights in Jul 2025

8/10 Good

Erica

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself and staff were great. We were disappointed with one staff member who removed the basketballs at 8:45 pm when the kids were told they could play until 9:30pm. She stated that a guest complained and so one guest was allowed to ruin the experience for 3 other families. Due to a baseball camp we had limited other time to enjoy this feature. The breakfast food in trophy room wasn’t the best but the coffees were awesome. Rooms were clean and front desk staff was extremely helpful. The Granville towers replica dorm room was cool to show my son since I stayed there while in school.
Stayed 2 nights in Jul 2025

2/10 Terrible

Timothy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed in my/our stay at this property. The individual that check us in upon arrival had little to desire people skills. Additionally, the room we were put in apparently has had past air conditioning issues, which we were not made aware of. The temps outside were above 90 all day and the room A/C was not working properly and room temps were high up until 4:00am when it eventually cooled down. Room also still had a portable wall unit attached to the outside airflow, thus drawing in warm air to help cool the room. It did not. Staff was aware of issues with room and yet still put my family and I in it. Offered no option to have us move to a more comfortable room nor any type of discount knowing g issues existed. We will no longer view The Graduate hotels as an option for us to stay in when visiting certain college towns. Very disappointed and this facility should be ashamed of how they handle the situation.

10/10 Excellent

Branden, davie

Liked: Cleanliness, amenities, property conditions & facilities
amazing
Stayed 1 night in Jul 2025

10/10 Excellent

Celeste

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very friendly and accommodating staff, beautifully appointed room with a college vibe that is stylish and sophisticated
Stayed 1 night in Jul 2025

8/10 Good

Hayden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Arwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room with quirky decor (shabby chic?) was clean and quiet. The helpfulness and friendliness of the staff, particularly "Shy" (who was not shy) made this a five star experience.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cullen, Chicago

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Jun 2025

10/10 Excellent

Janaka

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Unique property highlighting UNC Chapel Hill sports traditions. Conveniently located to campus and walkable to a number of restaurants. Front desk service and Trophy Room (staffed by Asia) were wonderful!
Stayed 1 night in Jun 2025

6/10 Okay

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Underground parking
Stayed 1 night in Apr 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean, well appointed, and walk to campus.
Stayed 1 night in May 2025

4/10 Poor

pat

they did not have the room I reserved. I will be reaching out to Expedia because I paid more for a room than what I should have considering they said their AC was not working in the room reserved
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Marco, BELLE MEAD

Liked: Staff & service, property conditions & facilities
I will definitely visit again
Stayed 1 night in Apr 2025

6/10 Okay

Giada

Stayed 1 night in Apr 2025

10/10 Excellent

Michael, Orange Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk was outstanding.
Stayed 1 night in Apr 2025

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff/hotel dropped the ball by not informing its guests that there would be a running race on Saturday morning which would leave guests stranded. We checked out at 8am but were stranded on Kenan St with no way out for an hour and a half. Thank God we did not have a flight to catch, but our plans to get out of town were disrupted. Had we known, we could have left earlier. Left a poor taste after an otherwise great stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jake

Good
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great theme to the hotel. Near all of the restaurants and to UNC
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025