Hilton Garden Inn Raleigh /Crabtree Valley

3.5 star property

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Photo gallery for Hilton Garden Inn Raleigh /Crabtree Valley

Lobby
Meeting facility
Lobby
Terrace/patio
Sports facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3912 Arrow Drive, Raleigh, NC, 27612
  • Place, Crabtree Valley Mall
    ‪12 min walk‬
  • Place, Laurel Hills Park
    ‪2 min drive‬
  • Place, North Hills Shopping Center
    ‪2 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪15 min drive‬

Room options

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(21 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(60 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

10.0 out of 10
Exceptional
(2 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

9.8 out of 10
Exceptional
(8 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

9.2 out of 10
Wonderful
(9 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 79 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

King Room - Hearing Accessible

  • Sleeps 2

Premium King Room

  • Sleeps 2

Premium Room With Two Queen Beds

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

One-Bedroom King Suite

  • Sleeps 2

Mobility Access Two Queen Room with Roll in Shower

  • Sleeps 4

Similar properties

About this property

Hilton Garden Inn Raleigh /Crabtree Valley

Hotel with free parking, near Crabtree Valley Mall
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free shopping centre shuttle. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Hilton Garden Inn Raleigh /Crabtree Valley offers 149 accommodations with laptop-compatible safes and a safe. LCD televisions are featured in guestrooms. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Raleigh /Crabtree Valley. During your stay, you'll be within walking distance of Crabtree Valley Mall. Features include free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Garden Grille & Bar
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Crabtree Valley Mall and 6 minutes from North Hills Shopping Center
  • Free local-area and shopping centre shuttle service
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 6049 square feet (562 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Hilton Garden Inn Raleigh /Crabtree Valley. An area shuttle within 3.00 miles and A shopping centre shuttle are free. Self parking is free.

This 3.5-star Raleigh hotel is smoke free.

Garden Grille & Bar – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 miles
  • Free shopping centre shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Grille & Bar

Things to do

  • 24-hour gym
  • Pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 6,049 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Built in 2015
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium channels
  • MP3 dock

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Raleigh Crabtree Valley Hotel
Hilton Garden Inn Crabtree Valley Hotel
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Hilton Garden Inn Raleigh /Crabtree Valley Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 733 out of 1005 reviews
Rating 8 - Good. 183 out of 1005 reviews
Rating 6 - Okay. 53 out of 1005 reviews
Rating 4 - Poor. 19 out of 1005 reviews
Rating 2 - Terrible. 17 out of 1005 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Linda

Stayed 1 night in Oct 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
2nd stay at this location. Great as always.
Stayed 1 night in Oct 2025

10/10 Excellent

Katelyn

Stayed 1 night in Oct 2025

10/10 Excellent

Khala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2025

6/10 Okay

Robert, Nashville

Liked: Cleanliness, staff & service
Friendly staff.
Stayed 3 nights in Oct 2025

10/10 Excellent

Amitoj

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was extremely clean and well decorated. Staff were nice. Loved the big bathroom. Hotel is near Crabtree mall which was a huge plus. Will definitely be staying here again when I come back to Raleigh!
Stayed 3 nights in Oct 2025

2/10 Terrible

Lauren

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
I came here on a trip for my daughter's birthday and was highly disappointed. First I wasn't told about a $60 a night fee that would be returned supposedily when we checked out. I haven't received my money back. The pool was overcrowded with extremely rude people and I had to beg for towels. Plus upon check out there were no carts for me to take me and my familys luggage so I had to carry several heavy bags right by myself with some staff watching me struggle!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful, and the lady that checked us in was great!
Stayed 1 night in Oct 2025

10/10 Excellent

Stephanie

Stayed 2 nights in Oct 2025

10/10 Excellent

Lindsay

Stayed 1 night in Aug 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained property
Stayed 1 night in Oct 2025

8/10 Good

Sue

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Don

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful!! Our rooms and the common areas of the hotel were very clean. Having on site dining and bar service available was very convenient
Stayed 2 nights in Oct 2025

8/10 Good

Michael

Stayed 1 night in Sep 2025

10/10 Excellent

Kristen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good
Stayed 1 night in Oct 2025

10/10 Excellent

Lacey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except for finding the hotel. More signs on main roads would help tremendously
Stayed 1 night in Sep 2025

8/10 Good

Jonae

Stayed 1 night in Sep 2025

2/10 Terrible

Shana

Stayed 1 night in Oct 2025

10/10 Excellent

Jordon

Stayed 1 night in Oct 2025

8/10 Good

Keandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay and ambiance. Just couldn’t figure out the tv and how to work it but I would definitely recommend and come back !
Stayed 2 nights in Sep 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool water feature (looks like an umbella) was not working. I should have called first before I booked, b/c the Hampton Inn next door also had the same feature and it was working.
Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean and the place was great, but the best part was the staff! Loran was unbelievable in helping us get a new room to replace one that was seriously screwed up by a third-party booker. Could not be happier with her!!
Stayed 2 nights in Sep 2025

8/10 Good

Vernadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Dawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are excellent. Condition of the bathroom was not great.
Stayed 3 nights in Sep 2025