Homewood Suites by Hilton Raleigh - Crabtree Valley

3.0 star property

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Terrace/patio
Reception
Studio Suite, 1 Queen Bed | Living area | 32-inch LCD TV with cable channels, TV
Front of property – evening/night
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Housekeeping

Explore the area

Map
5400 Homewood Banks Dr, Raleigh, NC, 27612
  • Crabtree Valley Mall
    ‪12 min walk‬
  • North Carolina State University
    ‪5 min drive‬
  • Lenovo Center
    ‪6 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪17 min drive‬

Room options

Suite, 1 King Bed

8.4 out of 10
Very good
(35 reviews)
  • 37 sq m
  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom, Balcony

7.2 out of 10
Good
(7 reviews)
  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, 2 Double Beds

8.2 out of 10
Very good
(20 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Bedrooms, Non Smoking

  • 37 sq m
  • Sleeps 9
  • 1 King Bed and 2 Double Beds

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 5
  • 1 King Bed

Similar properties

About this property

Homewood Suites by Hilton Raleigh - Crabtree Valley

Hotel with free breakfast, near Crabtree Valley Mall
This hotel features a fitness centre, a 24-hour business centre and a seasonal outdoor pool. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Homewood Suites by Hilton Raleigh - Crabtree Valley offers 137 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes sofa beds. 32-inch LCD televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and separate dining areas.

This Raleigh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Homewood Suites by Hilton Raleigh - Crabtree Valley. During your stay, you'll be within walking distance of Crabtree Valley Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests speak favourably about the clean guestrooms and the proximity to shopping
  • Just a 2-minute drive from Crabtree Valley Mall and 7 minutes from North Carolina State University
  • Free local-area shuttle service
  • Cats and dogs welcome free of charge
Homewood Suites by Hilton Raleigh - Crabtree Valley offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. A free area shuttle within 3 mi is available. Barbecue grills, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Homewood Suites by Hilton Raleigh - Crabtree Valley. Free self parking is available.
Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Built in 1998
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 pets

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Crabtree
Homewood Suites Hilton Crabtree
Homewood Suites Hilton Crabtree Hotel
Homewood Suites Hilton Crabtree Hotel Raleigh Valley
Homewood Suites Hilton Raleigh Crabtree Valley
Homewood Suites Hilton Raleigh Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley
Homewood Suites by Hilton Raleigh Crabtree Valley
wood Suites Hilton Raleigh Cr
Homewood Suites by Hilton Raleigh Crabtree Valley
Homewood Suites by Hilton Raleigh - Crabtree Valley Hotel
Homewood Suites by Hilton Raleigh - Crabtree Valley Raleigh

Homewood Suites by Hilton Raleigh - Crabtree Valley Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 470 out of 1000 reviews
Rating 8 - Good. 222 out of 1000 reviews
Rating 6 - Okay. 152 out of 1000 reviews
Rating 4 - Poor. 79 out of 1000 reviews
Rating 2 - Terrible. 77 out of 1000 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Aaron D

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated and dirty hotel. Kitchen staff was very rude. Elevators all down but one in the back. Would never stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Monica

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our GO-TO HOTEL!

We always enjoy our stay as this is our go to hotel when we come into Raleigh for dance competitions! The staff are always friendly, the rooms are always clean! Our dancers are always able to get a nice breakfast and us moms are able to get a nice hot cup of coffee in the mornings before heading out for long dance days!
Stayed 1 night in Mar 2025

2/10 Terrible

Gloria

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst Hotel I have ever stayed at. Elevators not working. Very little HOT WATER. THE ROOM SMELLED VERY MILDEW had to buy air freshers. Wish I could have gotten a REFUND. I will never stay there again.
Stayed 3 nights in Mar 2025

4/10 Poor

Lokanath

Disliked: Cleanliness, staff & service, property conditions & facilities
Need maintenance of bathrooms
Stayed 1 night in Mar 2025

10/10 Excellent

Denisse

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is alright. Didn’t have sheets for the sofa bed and just a set of towels. Breakfast was ok. It was just enough to feel comfortable and it was clean!
Stayed 2 nights in Mar 2025

2/10 Terrible

Bradford

Disliked: Cleanliness, property conditions & facilities
There was a marijuana smell in the elevator and lobby. The entire 7th floor reeked of this smell. Wouldn’t want to stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Woo

Stayed 2 nights in Mar 2025

8/10 Good

Susan, Southport

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Good location in Raleigh. Did not realize it was pet friendly and construction was underway. The elevator was out during our stay. Staff was great and breakfast was excellent.
Stayed 1 night in Mar 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice layout of the accessible suite with good photos online. Asked for clean towels Via text the second day of our three night stay and apparently you can’t get clean ones until You trade in the old ones. We were given two full size towels for two adults. We didn’t really want or need full room service, and since we were away off and on during the day had no easy way to exchange them. Wish we could have been allowed two towels each.
Stayed 3 nights in Mar 2025

8/10 Good

Reginald, Charlotte

Stayed 2 nights in Mar 2025

10/10 Excellent

Messaouda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to drop everything and relax
Stayed 1 night in Mar 2025

10/10 Excellent

Derek

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

BERNARD

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and secure parking.
Stayed 1 night in Mar 2025

6/10 Okay

Charity

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

6/10 Okay

tracy

Liked: Staff & service
Stayed 2 nights in Mar 2025

6/10 Okay

Laura

Travelled with family
Liked: Staff & service
The hotel is dated, could be cleaner, one of the elevators was out, and they washed the breakfast dishes next to the dining area by hand in a tub. The staff was friendly and it smelled clean as we entered.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

We stayed a single night but would stay again if in the area. The hotel was very conveniently located to food and shopping. The check in was smooth, the breakfast was good and the room was comfortable. The hotel could use some TLC.
Stayed 1 night in Mar 2025

10/10 Excellent

Natasha

Stayed 2 nights in Mar 2025

6/10 Okay

Barbara

Travelled with partner
Disliked: Amenities, property conditions & facilities
My husband and I stayed here for two nights for the NCAA tourney. This hotel was conveniently located to the Lenova center and also to several restaurants as a shopping mall was across the street. That was very appealing to us as a matter of convenience. We stayed at several home wood suites by Hilton but I must honestly say this one is truly low budget. It is definitely showing signs of wear throughout. In the lobby, din area and rooms. The breakfast was ok . Not a great selection but you could find something . There was one staff and she had to be summoned several times by myself and others as things had run out and not replenished. Coffee, bowels , silverware. Upon check in we entered our room via a side entrance which was filthy . There were leaves and debris on the inside floor and something on the glass of the door that was unidentifiable and p disgusting. The floor was cleaned the next day but the glass on the door remained smeared through check out day. The outside grounds are worn down and muddy . As far as our room was concerned. It was clean enough however there was mold on the grout in several places around the tub. The staff I personally encountered were p low key as they never looked up and made eye contact or acknowledged me . So much for hospitality staff. A side note . Maid service is offered every other day not daily . This isn’t a big deal for me personally. And room supplies are slim pickings.
Stayed 2 nights in Mar 2025

6/10 Okay

Beth

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The property appeared to have been quite nice in its day. Now it needs some attention and some money invested back into it. Some aspects seemed a bit rundown.
Stayed 1 night in Mar 2025

10/10 Excellent

Sandra

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Keith Terrell

Stayed 1 night in Feb 2025

8/10 Good

Herbert

Liked: Staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Sharon

Stayed 7 nights in Mar 2025