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Sheraton Chapel Hill Hotel

3.5 star property

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Photo gallery for Sheraton Chapel Hill Hotel

Lobby lounge
Property video
Fitness facility
Lobby lounge
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
One Europa Dr, Chapel Hill, NC, 27517
  • Place, University Mall
    ‪19 min walk‬
  • Place, University of North Carolina
    ‪4 min drive‬
  • Place, Duke University
    ‪12 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony

Terrace/patio

Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(50 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(34 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Balcony

Terrace/patio

Club Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living area | TV, Netflix, Hulu, pay films

Executive Suite, 1 Bedroom

  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 2 Queen Beds (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Balcony (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 1 King Bed, Balcony (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Balcony (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 1 King Bed, Balcony (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony (Mobility Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony (Hearing Accessible)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Executive Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Tru by Hilton Chapel Hill
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
4.5 out of 5, Wonderful, 761 reviews
The price is CHF 86
includes taxes & fees
22 Mar - 23 Mar
Tru by Hilton Chapel Hill

About this property

Sheraton Chapel Hill Hotel

An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site. Housekeeping is available on request.
Sheraton Chapel Hill Hotel offers 168 accommodations with a safe and free newspapers. Beds feature premium bedding. Televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sheraton Chapel Hill Hotel. During your stay, you'll be within walking distance of University Mall. You'll find features such as free WiFi in public areas and a free area shuttle, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast offered for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • 12 minutes by car from Duke University and 6 minutes from University of North Carolina
  • Free local-area shuttle service
Sheraton Chapel Hill Hotel offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and 9 meeting rooms are available. Event space at this hotel measures 16000 square feet (1486 square metres) and includes a conference centre. The business-friendly Sheraton Chapel Hill Hotel also features coffee/tea in common area, concierge services, and complimentary newspapers in the lobby. A free area shuttle within 5 mi is available. For a fee, parking is available.

This 3.5-star Chapel Hill hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Carolina 1663 Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 5 mi
  • Onsite parking available only on request
  • Parking on site (USD 6 per day)
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee: USD 12.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Carolina 1663 Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (16,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Hulu
  • Netflix
  • Pay films
  • Streaming services
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12.95 per person
  • Self-parking fee: USD 6.00 per day
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chapel Hill Sheraton
Sheraton Chapel Hill
Sheraton Chapel Hill Hotel
Sheraton Hotel Chapel Hill
Sheraton Chapel Hill
Sheraton Chapel Hill Hotel Hotel
Sheraton Chapel Hill Hotel Chapel Hill
Sheraton Chapel Hill Hotel Hotel Chapel Hill

Sheraton Chapel Hill Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 288 out of 434 reviews
Rating 8 - Good. 73 out of 434 reviews
Rating 6 - Okay. 38 out of 434 reviews
Rating 4 - Poor. 16 out of 434 reviews
Rating 2 - Terrible. 19 out of 434 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The drinks were spot on. We had the most delicious breakfast and dinner. Responsibly priced and great service .
Stayed there because it’s also convenient to go to the game
Stayed 2 nights in Dec 2025

10/10 Excellent

Silveti José Torres

Stayed 4 nights in Dec 2025

10/10 Excellent

edith

Liked: Cleanliness, amenities, property conditions & facilities
beautiful room, clean and quiet , helpful staff. But I was surprised to have to pay for parking at this location.
Stayed 1 night in Nov 2025

10/10 Excellent

joel

Liked: Cleanliness, amenities, property conditions & facilities
Comfy room, great location and service and price. Will return when in area again for sure.
Stayed 1 night in Dec 2025

10/10 Excellent

Richard John, Denver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like being charged for parking
Stayed 3 nights in Nov 2025

4/10 Poor

Nancy

Stayed 1 night in Nov 2025

10/10 Excellent

Katherine

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

LaVeeta, Fort Washington

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with clean rooms
Stayed 1 night in Nov 2025

10/10 Excellent

Nichola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Stewart

Stayed 1 night in Sep 2025

2/10 Terrible

William

Stayed 1 night in Nov 2025

6/10 Okay

Kay

Stayed 2 nights in Oct 2025

10/10 Excellent

Jamie

Stayed 1 night in Oct 2025

10/10 Excellent

Anderia

Business traveller
Stayed 2 nights in Jul 2025

10/10 Excellent

Jamie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jill

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Darlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was fine, clean, quiet, nice gym, wish the bar could have stayed open passed 10:00, since it was a weekend
Stayed 3 nights in Oct 2025

8/10 Good

Darlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 night stay for a wedding

stay was fine, no free continental breakfast or complimentary coffee area, the bar closed early 10:00 Friday & Saturday, was disappointed in that. other than that it was fine. Also no shuttle offered to airport, very disappointing, cost $83 for Lyft!
Stayed 3 nights in Oct 2025

10/10 Excellent

Dy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Edwin

Stayed 2 nights in Sep 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, helpful staff!
Stayed 2 nights in Sep 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice with very friendly and helpful staff. We really enjoyed our stay. The one downside was the dinner we had at the hotel restaurant; my daughter and I both ordered the filet mignon and it came out with half a carrot cut into 2 small pieces, maybe one mushroom thinly sliced into 5 pieces and that was it with the filet. It was mediocre at best. My wife ordered a salad bowl and it came out extremely salty. She couldn't eat it. The food was not good (especially given the price); which is weird because we ordered the fish & chips for lunch earlier and it was great. So we are not sure what happended there. Otherwise, the hotel was perfect. We would return and recommend to anyone wanting to visit Chapel Hill.
Stayed 4 nights in Aug 2025

6/10 Okay

Meredith

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Horrible customer service

The receptionist when I checked in was the rudest check in I have ever experienced. When I arrived there was no greeting only a “I need to see your ID”. I was handed my room key with no explanation of what my room was, the paid parking was required or where the elevators were located. I had a Club Room and asked what that meant. I was told I would need to pay for access which made no sense. Finally she said oh Club access was just added to your stay? Please fire this receptionist as she ruins what would have otherwise been a lovely stay.
Stayed 1 night in Aug 2025

4/10 Poor

Laurence

Stayed 1 night in Sep 2025

10/10 Excellent

Trivido

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025