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The Umstead Hotel and Spa

5.0 star property
VIP Access

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Photo gallery for The Umstead Hotel and Spa

Sauna, hot tub, steam room, body treatments, aromatherapy
Seasonal outdoor pool
Lounge
Lounge
Sauna, hot tub, steam room, body treatments, aromatherapy

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Bar
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
100 Woodland Pond Dr, Cary, NC, 27513
  • The Umstead Spa
    ‪1 min walk‬
  • Lenovo Center
    ‪4 min drive‬
  • Carter-Finley Stadium
    ‪4 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Suite (Spa Level)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite (Spa Level)

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Signature)

Flat-screen TV, DVD player, iPod dock

Suite (Signature)

  • 112 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Living area | Flat-screen TV, DVD player, iPod dock

Presidential Suite

  • 160 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Premier Room, 1 King Bed

9.8 out of 10
Exceptional
(19 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite

Studio Suite | Premium bedding, pillow-top beds, minibar, in-room safe

Studio Suite

  • 73 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom, Balcony

  • 100 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Lake View

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 1 King Bed, Balcony, Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Accessible (Spa Level)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, Accessible (Spa Level)

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Governors)

Flat-screen TV, DVD player, iPod dock

Suite (Governors)

  • 100 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, Balcony, Lake View

Executive Suite, Balcony, Lake View | Living area | Flat-screen TV, DVD player, iPod dock

Executive Suite, Balcony, Lake View

  • 86 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Double Room

Premium bedding, pillow-top beds, minibar, in-room safe

Premier Double Room

10.0 out of 10
Exceptional
(8 reviews)
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony, Lake View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Balcony, Lake View

10.0 out of 10
Exceptional
(6 reviews)
  • 50 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, Balcony, Lake View

Premium bedding, pillow-top beds, minibar, in-room safe

Double Room, Balcony, Lake View

9.0 out of 10
Wonderful
(2 reviews)
  • 50 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

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About this property

The Umstead Hotel and Spa

Luxury resort with full-service spa and fitness centre
This smoke-free resort features a full-service spa, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a poolside bar and valet parking.
The Umstead Hotel and Spa offers 150 accommodations with iPod docking stations and DVD players. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the resort include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, The Umstead Spa. Services include deep-tissue massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at The Umstead Hotel and Spa. During your stay, you're just a quick walk from The Umstead Spa. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at Herons, a fine-dining restaurant that serves American cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Indulge with facials, aromatherapy or Swedish massages at The Umstead Spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, yoga classes and bicycles to rent
  • 6 minutes by car from North Carolina State University and 6 minutes from North Carolina State Fairgrounds
  • Pets welcome for a fee (restrictions apply)
The Umstead Hotel and Spa offers its guests a full-service spa, a fitness centre, and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. Spa services, a terrace, and a garden are also featured at the luxury The Umstead Hotel and Spa. Free self parking is available.

This 5-star Cary resort is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.
Herons – This fine-dining restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Valet parking on site (USD 14 per night)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 20 to 50 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Herons

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Seasonal outdoor pool
  • Shopping
  • Yoga classes

Family friendly

  • DVD player
  • Free cot
  • Free rollaway/extra bed
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 200 per accommodation, per stay
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 50 per person
  • Valet parking fee: USD 14.00 per night
  • Pet fee: USD 200 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in March and close in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Umstead
Umstead
Umstead Cary
Umstead Hotel
Umstead Hotel Cary
The Umstead Hotel Cary
Umstead Hotel Cary
THE UMSTEAD HOTEL SPA
The Umstead Hotel and Spa Cary
The Umstead Hotel and Spa Resort
The Umstead Hotel and Spa Resort Cary

The Umstead Hotel and Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 582 out of 683 reviews
Rating 8 - Good. 60 out of 683 reviews
Rating 6 - Okay. 16 out of 683 reviews
Rating 4 - Poor. 9 out of 683 reviews
Rating 2 - Terrible. 16 out of 683 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

John

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, friendly staff, comfortable and spacious room, nice amenities.
Stayed 2 nights in May 2025

10/10 Excellent

Yolanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and beautiful property with a 5 star spa
Stayed 2 nights in May 2025

10/10 Excellent

Pauline, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely. The restaurant was not open on Monday night which made i
Stayed 2 nights in May 2025

10/10 Excellent

Michael, Carrboro

Stayed 1 night in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Darrin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the amenities staff and the property! Everything was great!
Stayed 2 nights in Apr 2025

10/10 Excellent

Reed, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First rate service and an excellent restaurant
Stayed 1 night in Apr 2025

10/10 Excellent

Michael, Charlotte

Stayed 1 night in Apr 2025

10/10 Excellent

owen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice...great ambiance and location
Stayed 2 nights in Apr 2025

6/10 Okay

mary

Liked: Cleanliness, amenities, property conditions & facilities
Arrived in room and luckily did a quick inventory, An empty Titos bottle, reported but so wrong. I brought my own favourite wine glass along, taken from room and reported. No feedback whatsoever.
Stayed 2 nights in Apr 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Aaron

Stayed 5 nights in Apr 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Apr 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classic Luxury

Gorgeous and classy hotel, with high end amenities and an impressive mini bar. Great location and close to the airport. Herons, the restaurant in the hotel, was a bonus as well. Food and presentation were superb! For a hotel of this caliber though, I was underwhelmed by the staff. My expectations were high given the price point etc. They didn’t seem as “polished” or friendly as one would expect. Nonetheless, I would definitely stay there again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

mark, taplow

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. It is expensive but it’s understated luxury with great staff, food and wine
Stayed 2 nights in Mar 2025

10/10 Excellent

Courtney

Stayed 1 night in Mar 2025

10/10 Excellent

Brenda

Liked: Cleanliness, property conditions & facilities
Herons was simply unforgettable culinary art.
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Stayed 1 night in Mar 2025

10/10 Excellent

Gretchen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Shenae, Fayetteville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a wonderful stay with great staff!
Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Stayed 1 night in Dec 2024

8/10 Good

Ian, Clayton

Stayed 1 night in Feb 2025