For everyone I interacted with in the very social reception area, it was the proximity to the hospital that brought them to this inn. , same for me, but the feature that I appreciated most because of the new sickness that has been ruling my days for the past 6 mos., vertigo, Ireally was grateful for that 1,5 min. shuttle. The two desk clerks I worked with went above and beyond to be kind and helpful, and it was obvious with the frequently returning guests