6/10 Okay
Matt
Travelled with partner
16 May 2025
I booked this property due to proximity to transport links which was very good. I was dissapliinted that i wasnt able to check in on arrival and told that it would tale some time. I accept that we were early but told that our room wouldnt be available until later than stated on the site. It was suggested we leave luggage and go out for the day (all well and good but you habe to then take all valuables with you). After a nice day and evening wandering Ravenna and enjoying donner, we returned to check in and head to our room. It was late at night by this point and the air con had been switched off and when i went to complain i was told that maintenance had gone home and i should open the window. I went back to my room which was in the late 20s by this point and let in the outsode warm air. A very uncomfortable night sleep made worse by the fact that the black out blind wouldnt close. The morning the temprature in the room was 27 degrees c.
Very uncomfortable night stay. Unfortunatly, expedia were not able to help me as the hotel would not return their calls.
Matt
Stayed 1 night in May 2025