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SureStay Plus by Best Western Reading North

3.5 star property

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Photo gallery for SureStay Plus by Best Western Reading North

Lobby
Lobby
Fitness facility
Business centre
Suite, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
2200 Stacy Dr. 5th St. Hwy., Reading, PA, 19605
  • Place, Hiester Lanes
    ‪8 min walk‬
  • Place, FirstEnergy Stadium
    ‪16 min walk‬
  • Place, Albright College
    ‪16 min walk‬
  • Airport, Reading, PA (RDG-Reading Regional)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(45 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.8 out of 10
Exceptional
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Jetted Tub

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Plus by Best Western Reading North

A 24-hour fitness centre, a conference centre and conference space are available at this hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a garden and a TV in a common area are on-site.
SureStay Plus by Best Western Reading North offers 60 air-conditioned accommodations with a safe and complimentary slippers. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Reading hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at SureStay Plus by Best Western Reading North gets high marks from our customers. During your stay, you'll be within walking distance of Hiester Lanes. Enjoy features like free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, meeting rooms and a conference centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 1-minute drive from Digiplex of Fairgrounds Square and a few minutes from Albright College
WiFi is free in public spaces. Meeting rooms and coworking spaces are available. Free breakfast is served daily. Event space at this hotel measures 646 square feet (60 square metres) and includes a conference centre. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Plus by Best Western Reading North. Self parking is free. A complete renovation of SureStay Plus by Best Western Reading North was completed in December 2022.

Smoking is allowed in designated areas at this 3.5-star Reading hotel.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends

Things to do

  • 24-hour gym
  • TV in common areas
  • Wine tours

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference centre (646 square foot of space)
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Handrails in stairways (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1990
  • Designated smoking areas
  • Renovated entire property - December 2022

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Reading
Comfort Inn Reading
Comfort Inn Reading Hotel
Comfort Inn Reading
Surestay Plus By Best Reading
SureStay Plus by Best Western Reading North Hotel
SureStay Plus by Best Western Reading North Reading
SureStay Plus by Best Western Reading North Hotel Reading

SureStay Plus by Best Western Reading North Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 495 out of 999 reviews
Rating 8 - Good. 272 out of 999 reviews
Rating 6 - Okay. 134 out of 999 reviews
Rating 4 - Poor. 47 out of 999 reviews
Rating 2 - Terrible. 51 out of 999 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Nice place with a good price
Stayed 1 night in Nov 2025

2/10 Terrible

FRANK, brooklyn

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room directly across the hall seemed to be hosting a party and was extremely noisy. The room directly adjacent to me was also noisy and the bed frame was pounding on the wall to my room. When asked to be moved, I was told that I’d have to check out and book another room. I mentioned to the front desk person that I shouldn’t be held responsible for the noise levels in the hotel. I asked if there was anyone monitoring the hotel grounds and the front desk person responded that he was monitoring but was extremely busy, and unable to move from the front desk. After much conversation, my room was moved and I was placed in a room that did not have a functioning lock. The only key card that would open the room was the one the employee held. He tried different key cards to no avail. I asked to be moved to a room with a working door lock and was told I’d have to check out and rebook. Location also has no working vending machines.I requested a refund and was told no. The manager stated that she had provided rewards points. I mentioned that I’m not interested in rewards points as I no longer wish to stay at their location. The conversation went on and got nowhere. She also stated “you’re not saying anything that’s going to change my mind about a refund”. I followed up by filing a complaint with Best Western Corporate. This was a horrible experience. In my opinion the person managing the front desk, alone and over night, was not properly trained to do so. Clearly a management issue.
Stayed 1 night in Nov 2025

8/10 Good

Heidi

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
I could not get WiFi on my laptop. I was able to on the phone. Also, and this is not the hotels fault, there were no trolleys available for luggage and I couldn't find any. I have a bad ankle so having one to check out would have been helpful. Supposedly people will keep the in their rooms.
Stayed 3 nights in Nov 2025

10/10 Excellent

jackeline

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien y siempre está limpio
Stayed 1 night in Nov 2025

10/10 Excellent

Jacob

Stayed 2 nights in Nov 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, and the rooms were clean
Stayed 2 nights in Nov 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean bathroom, sheets, plenty of clean towels. Though some guy was smoking behind the counter is morning. Weird.
Stayed 1 night in Nov 2025

8/10 Good

Mackenzie

Stayed 2 nights in Nov 2025

2/10 Terrible

Rory

Worse front desk staff ever
Stayed 4 nights in Nov 2025

10/10 Excellent

Ruben, ELCAJON

Stayed 1 night in Nov 2025

10/10 Excellent

Shantal

Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Liked: Cleanliness
Stayed 1 night in Nov 2025

8/10 Good

Sharon

Stayed 1 night in Nov 2025

10/10 Excellent

Aively

Stayed 1 night in Nov 2025

10/10 Excellent

Cherie

Stayed 1 night in Nov 2025

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff
Stayed 1 night in Nov 2025

10/10 Excellent

Lillian

Stayed 1 night in Nov 2025

8/10 Good

Lorrainne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and good clean place to sleep at night.
Stayed 1 night in Nov 2025

10/10 Excellent

Jacob

Liked: Cleanliness, property conditions & facilities
Great staff always🔥
Stayed 1 night in Nov 2025

2/10 Terrible

Beth

Disliked: Cleanliness, staff & service, amenities
Could not check in. I was not happy with the facility’s lack of customer service. MO
Stayed 3 nights in Nov 2025

10/10 Excellent

Tatiana

Stayed 1 night in Oct 2025

10/10 Excellent

Deirdre

Liked: Cleanliness, amenities, property conditions & facilities
Front desk she was great. Room was clean hotel was clean. Food was great!! I would come back again 😔 Thank you for the service !!
Stayed 1 night in Nov 2025

8/10 Good

Bryce

Stayed 3 nights in Nov 2025

8/10 Good

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, professional staff. Shower water did not heat up enough.
Stayed 1 night in Nov 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service
Out of town. Not a “ walk”
Stayed 1 night in Nov 2025