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Sure Hotel by Best Western Reading

3.0 star property

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Photo gallery for Sure Hotel by Best Western Reading

Front of property
1 bedroom, in-room safe, desk, laptop workspace
Staircase
Property amenity
Daily English breakfast for a fee

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
39 Christchurch Road, Reading, England, RG2 7AN
  • University of Reading
    ‪9 min walk‬
  • Royal Berkshire Hospital
    ‪12 min walk‬
  • Oracle
    ‪17 min walk‬
  • London (LHR-Heathrow)
    ‪38 min drive‬

Room options

View all photos for Standard Apartment, 1 Double Bed, Non Smoking, Kitchen

1 bedroom, in-room safe, desk, laptop workspace

Standard Apartment, 1 Double Bed, Non Smoking, Kitchen

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio, 1 Double Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Studio, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio, 1 Double Bed, Non Smoking, Kitchenette

Fridge, microwave, coffee/tea maker, electric kettle

Standard Studio, 1 Double Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Executive Room, 1 Single Bed, Non Smoking

Free toiletries, hair dryer, towels

Executive Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Single Bed, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

7.8 out of 10
Good
(9 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Economy Room, 1 Double Bed, Non Smoking

Economy Room, 1 Double Bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Economy Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

7.6 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, Multiple Beds, Non Smoking

Executive Room, Multiple Beds, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Executive Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Executive Triple Room

  • Sleeps 3

View all photos for Standard Family Quadruple Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Family Quadruple Room

  • Sleeps 4

Executive Double Room

  • Sleeps 2

1 Double Bed, Non-Smoking, Studio, Kitchenette

  • Sleeps 2

Budget Double Room

  • Sleeps 2

Apartment

  • Sleeps 2

View all photos for Studio with Double Bed-Non-Smoking

Miscellaneous

Studio with Double Bed-Non-Smoking

  • Sleeps 2

Executive Room With 1 Single Bed-Non-Smoking

  • Sleeps 1

Standard Twin Room

  • Sleeps 2

Standard Single Room

  • Sleeps 1

Standard Family Room

  • Sleeps 3

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About this property

Sure Hotel by Best Western Reading

Hotel with free parking, near Thames River
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Sure Hotel by Best Western Reading offers 95 accommodations with a safe and coffee/tea makers. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch flat-screen televisions come with satellite channels. Housekeeping is offered on request and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sure Hotel by Best Western Reading. During your stay, you're just a quick walk from University of Reading. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking and extended parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from Thames River and 9 minutes from Nirvana Spa
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Sure Hotel by Best Western Reading also features a 24-hour fitness centre, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 3-star Reading hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 7:30 AM to 10:00 AM.
Sure Hotel by Best Western Reading has a restaurant serving breakfast only.

Languages

Czech, English, German, Polish, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 11.95 to 11.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 11.95 to 11.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hillingdon Prince
Hillingdon Prince Hotel
Hillingdon Prince Hotel Reading
Hillingdon Prince Reading
Hillingdon Prince Hotel
Sure By Best Reading Reading
Sure Hotel by Best Western Reading Hotel
Sure Hotel by Best Western Reading Reading
Sure Hotel by Best Western Reading Hotel Reading

Sure Hotel by Best Western Reading Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 261 out of 1001 reviews
Rating 8 - Good. 393 out of 1001 reviews
Rating 6 - Okay. 184 out of 1001 reviews
Rating 4 - Poor. 106 out of 1001 reviews
Rating 2 - Terrible. 57 out of 1001 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Katie

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t express how disappointed I am with this booking, whilst trying to check in the receptionist couldn’t find our booking, so had to get a senior member to come and check, upon checking Sebastian confirmed no booking through Expedia even though we had receipts. This hotel was also paid upfront. He was aggressive and shouting how it’s our problem that this was booked via a third party and not direct with the hotel and said we would need to pay again. It was the middle of the night 3 young woman by themselves being shouted at by a senior member of staff, after contacting Expedia who were extremely helpful, they tried to ring the hotel twice but Sebastian would not take the call. After a huge fuss he then decided we could have our room that we paid for in the end. The room was GROTTY. We found a huge spider and whilst moving the bedding bugs crawled out. Needless to say we would never return to this hotel even if we were paid to. Stay clear
Stayed 1 night in May 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Angela

Liked: Room comfort

Self-contained economic accommodation.

Perfectly adequate for our needs. We especially needed to be able to prepare a few of our meals. The kitchenette arrangement was perfect for that. Our beds were comfortable. The en-suite was adequate. We asked for a room clean as we had to extend our stay. This was forgotten but was completed the following day. Reception staff were helpful. Parking was easy. The hospital and university are close by. This was refurbished student study accommodation and provided a self contained economic option for us.
Stayed 5 nights in May 2025

6/10 Okay

Robin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Chris

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room I was originally in 810 was some distance away from the main building, I was in a top room that had rotten wooden windows and a gap between the wood and the glass. There was a musty smell and was in need of decorating and a fresh up. The second room 214 in the main building was ok, very small but as it was only for 1 night it did the job. Had to go back to receiption as key card did not work the first time. "Bar meals" consisted of chilli con carne or a choice of 6 different curries. Two gents on reception where helpful and friendly when I asked to move room. Would not stay there again.
Stayed 1 night in May 2025

8/10 Good

Carol

Stayed 1 night in Mar 2025

6/10 Okay

Caroline

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Basic hotel but was ok for a quick stop over. I think used by people staying long term. Staff helpful.
Stayed 1 night in May 2025

10/10 Excellent

cherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Gurdev

Business traveller
Liked: Staff & service
I found the property to be alright. I din't try the food or the bar so I can't comment on that. I will stay again.
Stayed 1 night in May 2025

8/10 Good

Matt

Stayed 3 nights in May 2025

6/10 Okay

Jonathan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Sufficient

The place seems a bit worn. I couldn’t get the heat to go on in the morning and was cold getting dressed. Otherwise it was clean and sufficient.
Stayed 3 nights in May 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

8/10 Good

stuart

Stayed 1 night in May 2025

6/10 Okay

Derek

Liked: Cleanliness
Stayed 2 nights in Apr 2025

6/10 Okay

john

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Last minute

It was a last minute thing as I was down in Reading for business and change of plan.
Tight and hot
Stayed 1 night in Apr 2025

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really impressed with the facilities in my room. As well as an ensuite shower room, the wardrobe contained a fridge with freezer compartment, microwave, kettle, kitchen sink, cutlery and crockery. The only downside was that I couldn't turn the heated towel rail off, so the room was a bit warmer than I would have liked.
Stayed 1 night in Apr 2025

6/10 Okay

Ivona

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

MADONNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities
Good all round
Stayed 2 nights in Apr 2025

10/10 Excellent

Karl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

CHRISTOPHER

Stayed 1 night in Apr 2025

8/10 Good

Gill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 1 night in Apr 2025

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Great price for a comfortable one night stay

Lovely staff working on reception. Room comfortable but tired could do with redecorating. Bonus a fridge freezer and microwave in the room. Breakfast good but a lack of cutlery meant we had to use wooden forks.
Stayed 1 night in Apr 2025

10/10 Excellent

Helen

Stayed 1 night in Apr 2025