The Vicasa Housecleaner was still there at 4:20 pm when I was supposed to get into the property at 4 pm. after waiting awhile waiting for them to leave, it became 4:20 pm and I decided to go in and ask how long it will be . The cleaner said they will be done by 5-5:30. This was UNNACCEPTABLE, as i had to shower and get to a pre-wedding dinner. So, I had to take possession of a Dirty Condo - will cheese on the kitchen floor, unvaccumed and uncle everything except the bedrooms upstairs were done - beds made and vacuumed. I called Vicasa to report this 2 times, as no one ever called me back. I feel I should have at lease been credited the first night stay, but no one called me back. I now understand I needed to report the situation here on VRBO, It was a lovely Condo, and would have LOVED it if the owner's cleaning/property manager's co would have done their job - not the fault of the owner, except for the fact they hired Vicasa, who clearly could not turn the property over clean and on time. Was Frustrating.