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Sheraton Fallsview Hotel

4.0 star property

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Photo gallery for Sheraton Fallsview Hotel

2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Creator video
1 bedroom, premium bedding, in-room safe, desk
Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Spa
  • Bar
  • Pool
  • Room service
  • Breakfast available

Explore the area

View in a map
5875 Falls Ave, Niagara Falls, ON, L2G3K7
  • Casino Niagara
    ‪3 min walk‬
  • Fallsview Indoor Waterpark
    ‪5 min walk‬
  • Fallsview Casino
    ‪18 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪39 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Balcony

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony

8.8 out of 10
Excellent
(140 reviews)
  • 32 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony

9.2 out of 10
Wonderful
(143 reviews)
  • 36 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (No View)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds (No View)

7.2 out of 10
Good
(159 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking, City

1 bedroom, premium bedding, in-room safe, desk

Room, 1 Queen Bed, Non Smoking, City

8.2 out of 10
Very good
(81 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(154 reviews)
  • 27 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Bathtub

View from room

Room, 2 Queen Beds, Non Smoking, Bathtub

8.8 out of 10
Excellent
(144 reviews)
  • 30 sq m
  • 1 bedroom
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

View from room

Room, 2 Queen Beds, Non Smoking, Balcony

8.6 out of 10
Excellent
(151 reviews)
  • 39 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

View from room

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(122 reviews)
  • 35 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, City

Room, 1 King Bed, Non Smoking, City | 1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking, City

8.4 out of 10
Very good
(25 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(216 reviews)
  • 30 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(113 reviews)
  • 30 sq m
  • Park view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed (View)

Room, 1 Queen Bed with Sofa bed (View) | 1 bedroom, premium bedding, in-room safe, desk

Room, 1 Queen Bed with Sofa bed (View)

8.4 out of 10
Very good
(20 reviews)
  • 24 sq m
  • Water view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Sheraton Fallsview Hotel

Family-friendly hotel with 2 restaurants and full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa and a casino. Free WiFi in public areas and a free casino shuttle are also provided. Additionally, a water park (surcharge), an indoor pool and an outdoor pool are on-site. Housekeeping is available on request.
Sheraton Fallsview Hotel offers 669 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a water park (surcharge) and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the breakfast at Sheraton Fallsview Hotel. During your stay, you're just a quick walk from Clifton Hill. You'll find features such as free WiFi in public areas and a free casino shuttle, plus 2 restaurants.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at Massimo’s Italian, a fine-dining restaurant that serves Italian cuisine
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Splash around at the water park with a waterslide or swim in the indoor and outdoor pools
  • Indulge with hydrotherapy, manicures and pedicures or body scrubs at the spa
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym, mini golf and bicycles to rent
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Steps from Queen Victoria Park and Oakes Garden Theatre
  • Free casino shuttle service
Sheraton Fallsview Hotel offers its guests a full-service spa, a water park (surcharge), and a waterslide. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 18 meeting rooms. A casino, an outdoor pool, and an indoor pool are also featured at the family-friendly Sheraton Fallsview Hotel. For a fee, parking is available.

This 4-star Niagara Falls hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
Massimo’s Italian – This fine-dining restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Fallsview Buffet – This buffet restaurant only serves dinner. Open daily.
Breakfast Buffet on 13 – This buffet restaurant serves breakfast and lunch. Open daily.
Niagara Vines Lobby Wineb – This wine bar only serves dinner. Open daily.
Starbucks – This coffee shop serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free casino shuttle
  • Parking on site (CAD 45 per night; includes in/out privileges)
  • Valet parking on site (CAD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: CAD 42.95 for adults and CAD 21.48 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Breakfast Buffet on 13
  • Fallsview Buffet
  • Massimo’s Italian
  • Niagara Vines Lobby Wineb
  • Starbucks

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 40 gaming tables
  • Arcade/game room
  • Bicycle rentals
  • Casino (95,000 square foot of space)
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Shopping
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 42.95 for adults and from CAD 21.48 for children
  • Fee for in-room wireless Internet: CAD 15.95 per day (rates may vary)
  • Self-parking fee: CAD 45 per night (in/out privileges)
  • Valet parking fee: CAD 65 per night (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Falls Sheraton
Sheraton Falls
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Hotel
Sheraton Falls Niagara Falls
Sheraton On The Falls Hotel Niagara
Sheraton On The Falls
Sheraton On The Falls Hotel
Sheraton Fallsview Hotel Hotel
Sheraton Fallsview Hotel Niagara Falls
Sheraton Fallsview Hotel Hotel Niagara Falls

Sheraton Fallsview Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 3604 out of 6630 reviews
Rating 8 - Good. 1452 out of 6630 reviews
Rating 6 - Okay. 706 out of 6630 reviews
Rating 4 - Poor. 387 out of 6630 reviews
Rating 2 - Terrible. 481 out of 6630 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Timothy, Brampton

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 2 nights in May 2025

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay
Stayed 1 night in May 2025

10/10 Excellent

MacMillan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property close to everything! Parking and dining options are expensive. But the convenience of everything is what you are paying for. Beautiful views and great staff.
Stayed 3 nights in May 2025

8/10 Good

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were welcoming and helpful. The room was comfortable and very clean, and I really like that the door opens to a Juliette balcony for fresh air and the roar of the Falls. My only complaint was that the shower was quite tight and the shower head was loose and needed propping up to stay in place.
Stayed 1 night in May 2025

10/10 Excellent

Sandra L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly amazing staff. We especially love JoJo and Lena at breakfast. However everyone was very accommodating. Thank you for a wonderful week.
Stayed 5 nights in May 2025

8/10 Good

Matthew, Portslade

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in May 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Rocke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deceptive descriptions

Buyer be ware. Deceptive description or just a plain lie, you decide. They list many rooms as having a “Balcony “ but they don’t. At best it’s a Juliet Balcony. It’s just a window that opens with bars on it. NOT a balcony. Just like a Toy Car isn’t a Car. Descriptions matter. Be careful as only the corner units have an actual balcony. Even if you pay the inflated price for a balcony you are probably only getting the window with bars.
Stayed 2 nights in May 2025

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place !!!!
Stayed 2 nights in May 2025

8/10 Good

Synge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

2/10 Terrible

Virdevinder

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked with expedia for falls view side room When I get to hotel they said its garden city view I paid thefty amount of money ($485) for 1 night But expedia did terrible job Thanks to hotel staff got me upgraded room for little extra $$
Stayed 1 night in May 2025

6/10 Okay

Tahir

Travelled with family
Liked: Cleanliness, staff & service
Our stay at Sheraton had a lot more to be desired. They didn’t have enough amenities and staff to accommodate the influx of people. There was at least 20 minutes wait to get into elevators. We had a booked a view with falls view and were told we were getting “good” view but we barely had anything besides mist and trees. Also, we booked for 3 adults and 2 kids but we only got two queen beds. Would not recommend.
Stayed 1 night in May 2025

2/10 Terrible

Samir

Stayed 1 night in May 2025

10/10 Excellent

Ramtharan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to the falls
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

LORINDA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Heather

Travelled with family
Liked: Staff & service
Disliked: Room comfort

Alright stay

The room was a little dusty and wasn’t the cleanest. Also we asked for a fallsview and they gave us the second floor and we couldn’t barely see anything. The bed was so uncomfortable I woke up with back pain every day of our stay. The hotel is in a great location and was easy to get everywhere by foot.
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Rebecca

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything! Great view of the falls. Indoor pool was small and crowded.
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was very good at Sheraton.Rooms were spacious and clean. The next day of our checkin i requested housekeeping to change the garbage bins ,post that she gave me the new garbage bag to place them on the bins .Next was the shower which was not working though fixed when we called the desk but we had to wait and these things should be supervised when the room is given for checkin.
Stayed 2 nights in May 2025

8/10 Good

Leila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Abiola

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to be
Stayed 2 nights in Apr 2025

8/10 Good

Idris

Stayed 1 night in May 2025

8/10 Good

May

Stayed 1 night in May 2025

10/10 Excellent

louis

Stayed 1 night in May 2025