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Heide Hotel Reinstorf

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1 treatment room, massages
Junior Room | Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board
Banquet hall
Terrace/patio
Indoor pool, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Spa
  • Laundry
  • Breakfast included
  • Parking available

Explore the area

View in a map
Alte Schulstrasse 6, Reinstorf, 21400
  • Alter Kran
    ‪14 min drive‬
  • Am Sande
    ‪15 min drive‬
  • Leuphana University of Lüneburg
    ‪17 min drive‬

Room options

View all photos for Junior Room

Junior Room | Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Junior Room

8.6 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room, 1 Single Bed

Single Room, 1 Single Bed | Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Single Room, 1 Single Bed

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed | Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Double Room, 1 Queen Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room | Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Comfort Room

8.8 out of 10
Excellent
(9 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Heide Hotel Reinstorf

Hotel with a full-service spa, in the vicinity of St Johanniskirche
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a sauna and self parking. Housekeeping is available on request.
Heide Hotel Reinstorf offers 89 accommodations with complimentary newspapers and a hairdryer. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages.
At Heide Hotel Reinstorf, you'll find features such as free breakfast and WiFi in public areas, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages at the spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a steam room and a sauna
  • 13 minutes by car from St Johanniskirche and 13 minutes from Alter Kran
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Heide Hotel Reinstorf offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There are 7 meeting rooms available. Spa services, a terrace, and an arcade/games room are also featured at Heide Hotel Reinstorf. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Reinstorf hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7 AM to 10 AM and at the weekend from 8:00 AM to 11 AM.
Heide Hotel Reinstorf has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (EUR 5 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available 7 AM to 10 AM on weekdays and 8:00 AM to 11 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Bicycle tours
  • Billiards/pool table
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's games
  • Indoor pool
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 7 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Treatment room

Accessibility

  • No lift

More

  • 3 floors
  • Banquet hall
  • Electric bike charging
  • Local artist showcase
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 18 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: EUR 5 per day
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a smoke detector
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Heide Reinstorf
Heide Hotel Reinstorf Hotel
Heide Hotel Reinstorf Reinstorf
Heide Hotel Reinstorf Hotel Reinstorf

Heide Hotel Reinstorf Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 80 out of 196 reviews
Rating 8 - Good. 85 out of 196 reviews
Rating 6 - Okay. 24 out of 196 reviews
Rating 4 - Poor. 7 out of 196 reviews
Rating 2 - Terrible. 0 out of 196 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andreas

Stayed 1 night in Dec 2024

8/10 Good

Chia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Petr

Business traveller
Stayed 1 night in May 2023

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little town. Friendly, helpful staff. Big, sunny room.
Stayed 1 night in Apr 2023

10/10 Excellent

Fredrik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Nana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in May 2025

8/10 Good

Henrik

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 3 nights in May 2025

6/10 Okay

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Reiner

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war alles in Ordnung ,es gab keine Beanstandung mit dem Zimmer und mit dem Bad ,beides war sauber . das Frühstück sehr gut , die Bedienung war sehr freundlich ,das Hotel werde ich weiter empfehlen .
Stayed 4 nights in Apr 2025

6/10 Okay

H.L.

Travelled with partner
Erg kleine kamer voor twee personen, geen privacy, airco kapot raam opengezet maar veel lawaai buiten, ver van het centrum. Wel heel netjes schoon en modern.
Stayed 1 night in Apr 2025

10/10 Excellent

Anke

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Nettes Personal, hervorragendes Essen, super Frühstück
Stayed 1 night in Mar 2025

6/10 Okay

Jesper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Manfred

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas Hegerslund

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Janette

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Wir waren über Weihnachten in dem Hotel. Soweit waren wir sehr zufrieden. Was uns ein bisschen gestört hat, das es im Schwimmbad sehr kalt war und im Pool der Sand auf dem Beckenboden abgesaugt hätte werden können. Die Sessel sind im Zimmer und in der Lounge sehr abgenutzt (vielleicht mal erneuern) Sonst war alles gut, sehr Hundefreundlich.
Stayed 3 nights in Dec 2024

4/10 Poor

Matthias

Disliked: Cleanliness, property conditions & facilities, room comfort
Die Sessel im Comfort Zimmer waren in einem desolaten Zustand!
Stayed 1 night in Dec 2024

8/10 Good

Erik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kerst vakantie

Grote kamer alles schoon Wel raar om elke dag schone handdoeken te vragen en te vragen om de kamer op te ruimen. Medewerker heel vriendelijk.
Stayed 4 nights in Dec 2024

8/10 Good

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Marcus

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Yasin

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024