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Sonesta ES Suites Reno

3.0 star property

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Photo gallery for Sonesta ES Suites Reno

Courtyard
Down duvets, desk, laptop workspace, blackout curtains
Down duvets, desk, laptop workspace, blackout curtains
Property entrance
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
9845 Gateway Dr, Reno, NV, 89521
  • Place, The Summit Reno
    ‪4 min drive‬
  • Place, Meadowood Mall
    ‪4 min drive‬
  • Place, Reno-Sparks Convention Center
    ‪5 min drive‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Hearing One Bedroom)

Down duvets, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible (Hearing One Bedroom)

  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Hearing)

Down duvets, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

7.4 out of 10
Good
(15 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Hearing Two Bedroom)

Down duvets, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Accessible (Hearing Two Bedroom)

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

Down duvets, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

7.8 out of 10
Good
(6 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Roll in Shower)

Down duvets, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Roll in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds (Two Bedroom)

Down duvets, desk, laptop workspace, blackout curtains

Superior Suite, Multiple Beds (Two Bedroom)

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed (Studio)

Down duvets, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed with Sofa bed (Studio)

8.4 out of 10
Very good
(71 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed (One Bedroom)

Down duvets, desk, laptop workspace, blackout curtains

Superior Suite, 1 King Bed with Sofa bed (One Bedroom)

8.4 out of 10
Very good
(17 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Mobility/Hearing Shower Two Bedrooms)

Down duvets, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Accessible (Mobility/Hearing Shower Two Bedrooms)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Single Bed

Down duvets, desk, laptop workspace, blackout curtains

Deluxe Room, 1 Single Bed

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

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About this property

Sonesta ES Suites Reno

A 24-hour fitness centre, a 24-hour business centre and an outdoor tennis court are available at this smoke-free hotel. Free self-service breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a meeting room are on-site. Housekeeping is available on request.
Sonesta ES Suites Reno offers 120 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes dining tables. Beds feature down duvets. 40-inch LCD televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor tennis court, a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Sonesta ES Suites Reno. During your stay, you'll be close to Reno-Sparks Convention Center. Features include free WiFi in public areas, plus a 24-hour gym and a 24-hour business centre.
  • Free self-service breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes an outdoor tennis court and a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 6 minutes by car from Reno-Sparks Convention Center and 6 minutes from Atlantis Casino
  • Cats and dogs welcome for a fee
Sonesta ES Suites Reno offers its guests a seasonal outdoor pool, an outdoor tennis court, and a 24-hour fitness centre. WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Sonesta ES Suites Reno. Parking is available for a fee.

This 3-star Reno hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 6:30 AM to 8:30 AM and at the weekend from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 8:30 AM on weekdays and 7:00 AM to 9:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor tennis court
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (84 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (61 centimetre wide door)
  • Pool hoist on site
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 9 October to 29 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 5 per night
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 8:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Reno Residence Inn
Residence Inn Hotel Reno
Residence Inn Reno
Residence Inn Reno Hotel Reno
Residence Inn Reno Hotel
Residence Inn Hotel
Residence Inn Reno
Sonesta ES Suites Reno Reno
Sonesta ES Suites Reno Hotel
Sonesta ES Suites Reno Hotel Reno

Sonesta ES Suites Reno Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 360 out of 878 reviews
Rating 8 - Good. 228 out of 878 reviews
Rating 6 - Okay. 121 out of 878 reviews
Rating 4 - Poor. 82 out of 878 reviews
Rating 2 - Terrible. 87 out of 878 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Nicole

Stayed 8 nights in Nov 2025

10/10 Excellent

Chris, Woodland

Stayed 2 nights in Nov 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

2/10 Terrible

Kimberly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel only gave us one key that did not work and had to be replaced. Room had no towels could not get anyone to answer phone at front desk so we had to walk down to get more. Bed was hard and did not have a warm enough blanket. Shower had no water pressure. Room was dirty and had trash from prior guest in it. I would not ever stay here again.
Stayed 4 nights in Nov 2025

10/10 Excellent

Syble

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the first time i stayed at this place i've always stayed at Hilton Prop but the Breakfast that is giving could be a little better
Stayed 3 nights in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Nice space. Comfortable bed and couch. Clean kitchen and bathroom except that one curtain pull had been torn off in living room. Shower curtain smelled sour. Garbage disposal not working. Breakfast was fine. All in all: very good. We enjoyed our stay. Definitely a great deal for what we paid. VERY courteous staff!
Stayed 4 nights in Nov 2025

4/10 Poor

Eun Young, Las Vegas

Stayed 1 night in Nov 2025

10/10 Excellent

Adva

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Super cute set up. Only issue is that I called the front desk multiple times from my room with no answer. Would definitely stay again
Stayed 2 nights in Nov 2025

10/10 Excellent

Christa

Stayed 7 nights in Nov 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2025

6/10 Okay

Jesse

Liked: Cleanliness
Disliked: Staff & service
I’ve stayed here several times because the rooms are just awesome. They’re like little studio apartments, and they are clean and comfortable. However, the front desk staff is always a little questionable. My first stay, I left something in my room and had to literally call them every day to have someone go try to find it, and I would never get a call back, and I still never got my property back. This was over a year ago. This most recent time when I checked in, they were only able to make one key for me because something was going on with their system, understandable, and no big deal. But when I was given the key, I wasn’t giving the room number, where to go, I had to ask and then the front desk agent said “oh oh, sorry about that.” Usually the room is completely clean and spotless, and this room was clean, except for two food wrappers I found right next to the bed. When I checked out the next morning, I had a five dollar charge for parking, which isn’t a lot, but I was never told there was a charge for parking. And the young lady at the front desk was texting on her phone, and completely ignored me. I handed her my key, she said thank you, and then I asked for a receipt, and then she had to put her phone down and got up to get it. I’ll still continue to stay here because I love the room so much, I just hope for some improvements with the front desk and the staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities
Room was perfect
Stayed 3 nights in Nov 2025

8/10 Good

Robert, N Las Vegas

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 28 nights in Oct 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and cheap
Stayed 1 night in Nov 2025

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff and clean room. Area felt safe.Thank you!
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Stayed 1 night in Oct 2025

6/10 Okay

Somsanouk

Liked: Cleanliness, property conditions & facilities, room comfort
Don't try to check in early, staff doesn't bother to see if any rooms were available. Just told me they didn't have any rooms available without checking on the computer or asking the housekeeping staff. They have a short-staffed sign with a doorbell in the front. Hotel was clean and location was in a decent area. Just a drive to the main casinos. Room was spacious, the firepit you see in the photos are actually on, propane pit if you want to bbq. Would've given a higher review, but front desk staff was meh.
Stayed 2 nights in Oct 2025

8/10 Good

Esther A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Benny

Liked: Cleanliness, amenities
Clea, spacious, decent breakfast
Stayed 2 nights in Oct 2025

6/10 Okay

matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Decent place. It’s pretty far from EVERYTHING so Ubering was expensive and erased any savings I made on staying away from downtown. Toilet didn’t flush and there was no water pressure in the shower. Good breakfast, super clean and spacious room. Friendly staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Malia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve stayed at Sonesta’s before and they never disappoint so I wasn’t surprised when I checked into pure luxury and comfort. The location was perfect because there were so many dining options. What made it 10x better is that it’s only down the street from my in-laws! Great price for great quality. I have no complaints and would definitely stay there again when visiting Reno.
Stayed 2 nights in Jul 2025

2/10 Terrible

Amy

Disliked: Staff & service
They gave my room away before I got there at 9:30 pm.
Stayed 1 night in Oct 2025

6/10 Okay

Dale

Travelled with family
Disliked: Cleanliness, staff & service
Staff was nice. no room service whatsoever.
Stayed 7 nights in Sep 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great hotel to stay at, clean, staff were very friendly and helpful! Love that it has a huge patio with bbq grill right by the pool. Parking was very convenient and the room was spacious and very nice. I will definitely stay here again.
Stayed 2 nights in Sep 2025

8/10 Good

Mark

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old but complete. Great service, old building. Missing some pots in the kitchen and coat hangers but sheets clean, pool, fire pit. Smart pp know about “breakfast included” and to plan accordingly. We felt for the price not too bad.
Stayed 3 nights in Sep 2025