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Jo An Palace Hotel

4.0 star property

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Interior
Premium bedding, down duvets, pillow-top beds, minibar
Breakfast and dinner served
Interior
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
8 Dimitrakaki Str, Rethymno, Crete Island, 74100
  • Place, Rethymnon Cathedral
    ‪3 min walk‬
  • Place, Rethymnon Town Hall
    ‪5 min walk‬
  • Place, Rethymnon Venetian Port
    ‪9 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪81 min drive‬

Room options

View all photos for Economy Room

Premium bedding, down duvets, pillow-top beds, minibar

Economy Room

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

Premium bedding, down duvets, pillow-top beds, minibar

Family Room

  • 30 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room | Premium bedding, down duvets, pillow-top beds, minibar

Standard Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

Jo An Palace Hotel

This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. Free breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a sauna and a 24-hour business centre are on-site.
Jo An Palace Hotel offers 70 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and complimentary bathrobes. Rooms open to balconies. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 32-inch LED televisions come with satellite channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Rethymno hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a sauna.

Children aged under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Jo An Palace Hotel, you're connected to the convention centre and just a quick walk from Rethymnon Venetian Port. Free breakfast, free WiFi in public areas and an outdoor pool are available.
  • Free breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a sauna
  • Within a 10-minute walk of Rethymnon Town Hall and Rimondi Fountain
  • Airport pick-up shuttle service available for a fee
Jo An Palace Hotel offers its guests an outdoor pool and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

You'll find a 24-hour business centre on site. Event space at this hotel measures 753 square feet (70 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at the business-friendly Jo An Palace Hotel. You'll have access to the health club at a partner property. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. A complete renovation of Jo An Palace Hotel was completed in July 2020.

This Art Deco Rethymno hotel is smoke free.

Guests are served a free breakfast daily from 7:30 AM to 10:00 AM.
Jo An Palace Hotel has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour airport pick-up shuttle (surcharge)

Food and drink

  • Free breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Library
  • Outdoor pool
  • Sauna
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 753 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • In a state park
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1980
  • Renovated entire property - July 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Paper towels
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 17

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 110 per vehicle (maximum occupancy 4)
  • Late check-out fee: EUR 30 (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • In-room safe fee: EUR 2 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 17 years old.
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 1041K014A3155900

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Pool access available from 8:00 AM to 8 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Jo Palace
Jo Palace Hotel
Jo Palace Hotel Rethimnon
Jo Palace Rethimnon
Jo Palace Hotel Rethymnon
Jo Palace Rethymnon
Jo-An Palace Hotel Rethymnon, Crete
Jo An Palace Hotel Hotel
Jo An Palace Hotel Rethymno
Jo An Palace Hotel Hotel Rethymno

Jo An Palace Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 14 out of 27 reviews
Rating 8 - Good. 8 out of 27 reviews
Rating 6 - Okay. 4 out of 27 reviews
Rating 4 - Poor. 0 out of 27 reviews
Rating 2 - Terrible. 1 out of 27 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel in Rethymno

Stayed here as part of a larger trip and must say the service I received was great. From them helping to arrange an airport transfer, to a seamless check in and answering any questions about the local area.
Stayed 4 nights in Aug 2022
Verified

10/10 Excellent

Albina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Chaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property exceeded our expectations. The location was perfect. Vaso, at the front desk was great! Very helpful and friendly. We were only there for one night so we didn’t have much time to explore any amenities
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

VASSILIOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Mar 2025
Verified

6/10 Okay

ghanem

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Great service, ok room

Service: excellent, staff were so great, great communication and attentive to our needs, they packed up breakfast since we had to leave very early I booked a family room expecting comfortable beds for 4 people, I ended up sleeping on this horrible mattress that has this disgusting stain, I’m in so much pain this morning! Also there is no lock on your doors, anyone can just come in if they want to, felt very unsafe especially that were on the roof top ( which sounds great but it’s not) and a bar was above us I assume cause we heard people talking and walking above us
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel, zentral gelegen. Vielleicht etwas laut, aber mit der Klimaanlage kann man die Fenster nachts geschlossen lassen.
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

stephane

Liked: Property conditions & facilities

A éviter et surtout à oublier

Vraiment déçu de cette hôtel 4 étoiles, chambre petite avec un balcon donnant sur le mur d’en face. Au lieu d’un lit double, nous avions deux lits simple collés avec draps simple, pas très romantique. Mais surtout au niveau de la salle de bain pas au top de la propreté (voir photos) et pour finir et ça c’est le pire nous avions la demi-pension et le repas buffet du soir est à fuire. Le plus mauvais repas de tous mes séjours en Grèce. Rien de typique à part les boulettes de viandes qui n’étaient pas bonnes, les frites froides, des pâtes réchauffées plusieurs fois, buffet de desserts que la plupart des autres personnes du restaurant ont laissé dans leurs assiettes et je m’arrête la. Heureusement que je n’avais pris qu’une seule nuit. Je ne comprends pas comme on ose proposer un tel buffet. Les seuls points positif la situation proche de la veille ville et le buffet PDJ Qui est lui plutôt correct. Attention pas de parking pour l’hôtel il faut se débrouiller pour trouver une place dans les rues adjacentes ou payer le parking municipal qui n’est pas cher pour 24h
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un hotel donde sentirse como en casa

Ante todo agradecer la atención de Eva, Gloria, Maria y la otra chica del restaurante... el personal, lo mejor. Habitación amplia, buen wifi, balcón. Piscina en la terraza con tumbonas. La comida del buffet un poco demasiado para el turista pero había opciones varias. Ubicación genial a 5 minutos de la ciudad vieja pero sin los ruidos e idas y venidas de turistas.
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Carola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nette Mitarbeiter , unser Zimmer war schon ab 13 Uhr fertig . Frühstück war gut, aber einfach. Hotel ist 2 Min zu Fuss zur Innenstadt entfernt . Pool auf dem Dach sehr kalt , aber sehr schön mit dem Blick über Rethymno. Die Dusche im Bad hat eine zu kurze Duschwand, das Bad schwimmt im Anschluss an das Duschen . Unser Zimmer war leider zur Hauptstraße gelegen, extrem laut , man kann kaum schlafen bei offenem Fenster . Geschlossen ist es ok, aber viel zu stickig . Die Klimaanlage macht das Zimmer sehr kalt ., lässt sich leider nicht verstellen . Parplatzsuche ums Hotel eine Katastrophe, da braucht man viel Geduld und Zeit .
Stayed 6 nights in Sep 2023
Verified

8/10 Good

Emelyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon petit déjeuner Hôtel de Ville avec difficulté pour se garer Nous sommes restés seulement 1 nuit donc difficile de juger. Chambre petite
Stayed 1 night in Aug 2023
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Ils font du booking Chambre que nous avions réservée pas dispo L’hôtel était complet On a été indemnisé du fait qu’on s’est plaint Chambre au 1er étage sur rue Très bruyant Appareil de clim sur le balcon très bruyant Piscine sur le toit Eau trop chaude et pas d ombre Petit dej trop de monde Bruyant et pas fameux comme buffet petit dej Pas de parking Nous n’y reviendrons pas
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Maria

Liked: Staff & service, property conditions & facilities

Fint hotel, men ikke 4 stjerner

Fint hotel, men morgenmaden var skuffende. Derudover var det en stress faktor for turen at der var få parkeringspladser som ikke udelukkende var til gæster. Ingen lydisolering, så svært af sove.
Stayed 7 nights in Jul 2023
Verified

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien localisé

Hôtel très bien situé a distance de marche des resto et attractions touristiques
Stayed 1 night in Oct 2022
Verified

8/10 Good

Lydwine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L’enregistrement a été fastidieux. Nous étions 2 couples et ils n’ont pas retrouvés la réservation pour nos amis. Je regrette qu’il n’y ait pas de bouteilles d’eau dans les chambres. À part cela bon accueil et chambres très confortables
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel in a good central location. Good facilities and good value.
Stayed 1 night in Oct 2021
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool location, updated hotel.

Great hotel close to the old part of the city with easy access to great resturants and kin distance to beach unless you want to use the cool pool on the roof. Rooms are a little small, we had two rooms, ond had a nice bathroom and closed cupboard to put you things, the other had a very small bathroom and no cupboard. Both were nice rooms and it worked out but was missing to be able to unpack.
Stayed 7 nights in Sep 2021
Verified

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes, modernes Hotel. Sehr zentral gelegen. Geräumiges Zimmer. Das Hotel bietet jedoch keine Parkplätze auf dem Gelände, trotz Angabe auf dem Buchungsportal! Frühstückauswahl relativ gross, jedoch qualitativ nicht sehr gut. Wir haben teils auswärts gegessen. Preis-Leistungsverhältnis aber gut.
Stayed 4 nights in Sep 2021
Verified

10/10 Excellent

xristos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in a perfect location!! I highly recommend it!
Stayed 1 night in Jan 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning!!  We were one of the first guests to stay at this newly renovated hotel and honestly it is one of the best hotels we have ever seen!!
Stayed 1 night in Jan 2021
Verified

8/10 Good

Jonathan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

John

Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Emma

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Celia

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Maria

Stayed 1 night in Dec 2022