The hotel itself was very nice, clean, and somewhat spacious and the breakfast spread was delicious!
We got in very late and the instructions for self-checkin were very clear and easy. I liked not having to worry about keys or key-cards to get it (you get a key-code for your room).
They have free laundry on site which was very helpful when we got caught in a downpour while hiking to see the active volcano.
It was mostly quiet - no noise from other rooms. The only outside noise that was bothersome was the 6am garbage truck.
The location ok - not much around the hotel. It's only a 10min drive to Rainbow Road, but not much in a walkable distance (a handful of restaurants, a sculpture museum, and a little green area).
Staff was very nice, godd, clean, modern facilities. Would recommend.