Location of the hotel was great for our needs as we were visiting Llandudno. On arrival area was lovely and building was beautiful. There was nobody on reception when we arrived but a staff member did go and get someone- the check in process was clear and everything was explained well. The room itself was clean and well renovated with a good amount of space- the lock in the bathroom was a bit temperamental and stiff and the tap in our room came off. Unfortunately the room we stayed in was very noisy and you could hear people talking in the room above and to the sides causing not a great amount of sleep - the floor boards were also loud but given the age of the building this wasnât too much of a negative. Overall we enjoyed our stay and would more than likely return just a shame about the noise and sleep.
Room was not cleaned/checked prior to check in. Strong smell of sewerage. Upon check in we were told that there would be no evening food available due to a wedding. (Not advised in advance). Used insulin needle found by the steps of the pool. Continental breakfast consisted of cereal, and toast. No fresh pastries, meat etc. very poor choice.
Lovely room in beautiful setting. Bed was comfy, bathroom was spacious. Free continental breakfast offered. No evening meals provided but you could get drinks at the bar (take away recommendations and you could eat in the restaurant)
Great swimming pool which my grandsons loved
It was an excellent 2 night stay, breakfast was plentiful and delicious with lots of choice, bed was very comfortable providing a good night's sleep and being able to use the swimming pool was an added plus, would definitely reccomend.
No meals served, only saw 2 members of staff over the 2 night stay. Fire alarm went off @ 1.46am, no explanation at any time, no apology.
Heard a child crying non stop at 5am the first night, then heard the person next door snoring the second night.
The place was empty, dark, uninviting, old fashioned.
I certainly won`t be rushing back
Frustrating as I called the day before to enquire about EV charging and told it was available, then on the day of arrival called to see if it was free so I could arrive with low charge to be told itâs âonly for the ownersâ. On arrival confusing signage, and overall a fairly grubby room with dust, cobwebs and more in the corners and behind doors. I donât usually notice this stuff, so for me to notice it was noticeable. The furniture needs a bit of an update, and the bathroom seems to be nothing like the pictures! Maybe they refurbished one room for the photoshoot? Itâs a lovely building for sure, with an update it could be great. Also - fire alarm at 2am! This is where a fully manned front desk might come in handy.
Stayed 1 night as a stop off. Staff friendly and professional. The pool had been in use when we arrived and we were told we would only be able to use after 7:30pm and pool closed at 8:00pm, which was disappointing as it was one of the reasons for booking this hotel. The staff however told us we could have longer time which was lovely of them.
The pool is not massive but enough to have a good swim.
Continental breakfast was included in our booking and there was plenty of choice.
We will return in the future.
Close to hospital as needed to be near to very sick relative to reduce travel time from home. Beautiful building and garden area. Didnât use all facilities as was only there in an emergency situation not a holiday! The cleanliness could be improved. Cups in room unwashed/ mould in bathroom walls. Security could be an issue as fire door found to be wedged open by a brick last night on our return late at night?
My grandsons loved the pool. Continental breakfast was very good, receptionist was so friendly and helpful. Beautiful historic building in lovely grounds