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BON Hotel Waterfront Richards Bay

4.0 star property

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Photo gallery for BON Hotel Waterfront Richards Bay

Outdoor pool, open 8:00 AM to 9:00 PM, pool loungers
Lobby sitting area
Executive Suite, 1 King Bed | Minibar, in-room safe, individually furnished, desk
Breakfast, lunch and dinner served
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
Corner of Bridgetown & Pioneer Road, TuziGazi Waterfront, Richards Bay, KwaZulu-Natal, 3901
  • Place, Naval Island
    ‪15 min walk‬
  • Place, Boardwalk Mall
    ‪11 min drive‬
  • Place, Enseleni Nature Reserve
    ‪20 min drive‬
  • Airport, Richards Bay (RCB)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | View from room

Standard Room, 1 King Bed

  • Harbour view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | View from room

Executive Suite, 1 King Bed

  • Harbour view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed

Minibar, in-room safe, individually furnished, desk

Deluxe Suite, 1 King Bed

  • Harbour view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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  • Pool
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includes taxes & fees
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About this property

BON Hotel Waterfront Richards Bay

This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a conference centre and self parking.
BON Hotel Waterfront Richards Bay offers 75 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Richards Bay hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at BON Hotel Waterfront Richards Bay, you're just a quick walk from Pelican Island. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include free food shopping service, dry cleaning/laundry and luggage storage
  • Within a 15-minute walk of Pelican Island and Naval Island
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 3 meeting rooms.

Public spaces have free WiFi. An outdoor pool, a terrace, and a garden are also featured at the business-friendly BON Hotel Waterfront Richards Bay. Parking is available for a fee.

This 4-star Richards Bay hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 6:30 AM to 10:30 AM.
BON Hotel Waterfront Richards Bay has a restaurant serving breakfast, lunch and dinner.
A complimentary food shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (ZAR 35 per stay)
  • Limited on-site self parking

Food and drink

  • Daily English breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 235 for adults and ZAR 117.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: ZAR 950.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately ZAR 235 for adults and from ZAR 117.50 for children
  • Self-parking fee: ZAR 35 per stay
  • Late check-out fee: ZAR 950.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after 8:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Protea Hotel Richards Bay
Protea Hotel Richards Bay Waterfront
Protea Hotel Waterfront Richards Bay
Protea Waterfront
Protea Waterfront Richards Bay
Richards Bay Protea Hotel
Richards Bay Protea Hotel Waterfront
Richards Bay Waterfront
Waterfront Protea Hotel Richards Bay
Waterfront Richards Bay
Protea Hotel Marriott Richards Bay Waterfront
Protea Marriott Richards Bay Waterfront
BON Hotel Waterfront Richards Bay
BON Hotel Waterfront
BON Waterfront Richards Bay
BON Waterfront
Bon Waterfront Richards Bay
BON Hotel Waterfront Richards Bay
Protea Hotel Waterfront Richards Bay
BON Hotel Waterfront Richards Bay Hotel
BON Hotel Waterfront Richards Bay Richards Bay
Protea Hotel by Marriott Richards Bay Waterfront
BON Hotel Waterfront Richards Bay Hotel Richards Bay
Bon Waterfront Richards Bay
BON Hotel Waterfront Richards Bay Hotel
BON Hotel Waterfront Richards Bay Richards Bay
BON Hotel Waterfront Richards Bay Hotel Richards Bay

BON Hotel Waterfront Richards Bay Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 39 out of 96 reviews
Rating 8 - Good. 41 out of 96 reviews
Rating 6 - Okay. 8 out of 96 reviews
Rating 4 - Poor. 3 out of 96 reviews
Rating 2 - Terrible. 5 out of 96 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Myles

Liked: Cleanliness, staff & service, amenities
Very good
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with some nice restaurants close by. Good choice between Umhlanga and St Lucia if touring.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

LENTON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Passover

The trip was amazing, the hotel tremendously satisfying, and the employees were very professional. Will stay again
Stayed 9 nights in Apr 2025
Verified

10/10 Excellent

howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 1 night in Sep 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is modern and unique in its presentation. Nice views from the rooms
Stayed 1 night in Mar 2024
Verified

4/10 Poor

AJ

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Room was clean but poorly laid out.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Myles

Liked: Cleanliness, staff & service, amenities
All good
Stayed 4 nights in Nov 2025
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. There was not much to do in the area. This could possibly be different in summer vs winter.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Past its best

Hotel is looking very tired and shabby in many areas. Needs a deep clean as a minimum, or better a full refurb
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Mark S.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and everyone was very kind and helpful. The only issue we had is that we were double billed since when we checked in they said we did not pay via Expedia. Working with my credit card company to get reimbursed.
Stayed 1 night in Jun 2024
Verified

8/10 Good

CBN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had better days

We had a good room qand very friendly and helpful staff. The generator during loadshedding periods was a bit noisy and loud music most of the time from somewhere below my room. The breakfast is by far lacking especially if you see what you pay for it. I would say the place is a bit overpriced g=for what it offers.
Stayed 2 nights in Jan 2023
Verified

6/10 Okay

Kholiswa

Liked: Staff & service, property conditions & facilities, room comfort

Great service look into the breakfast issue

Comfortable stay, service is excellent. Foyer carpets are very dirty which resulted in my Sinus acting up. Please look into carpet cleaning. Worse part is the fact that the hotel is pricey however I don’t understand the concept of still having to pay for breakfast aside even worse for it to be R220 per person for people that have booked
Stayed 2 nights in Jun 2022
Verified

2/10 Terrible

ShirleyAnn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Wi-Fi was not dying at all. The room needed a microwave. The ppl that would come to clean never washed the shower glass doors or the windows. I had to frequently remind them to change my linen. The room was extremely stuffy. The food downstairs was terrible and mostly cold. I would not recommend for a tourist that are use to temporary housing back in the states. Definitely not worth the cost, could have gotten something cheaper for the same kind of stay.
Stayed 7 nights in Apr 2023
Verified

6/10 Okay

Bruce and Jody

Liked: Staff & service

Bad night with Club next door

The wifi password in the room did not work, we were given 1 bath towel for 2 if us. We did not sleep at all as the room was not soundproof and we listened to the loud club music until the Club closed early hours. Sound proofing needs to be attended to. There were mussel shells left on an ornament in the room from someone having eaten their meal, leaving shells on the ornament and they were not cleared away. Balcony is covered in water puddles so could not use it. Hotel staff everywhere are friendly and helpful just the loud noise making it impossible to sleep and a few cleanliness pointers bring everything down unfortunately
Stayed 1 night in Jun 2024
Verified

8/10 Good

Khethelihle

Liked: Cleanliness, amenities, property conditions & facilities
Good place
Stayed 2 nights in Oct 2021
Verified

8/10 Good

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A short one night stay. It was pleasant. The meals lacked value for money.
Stayed 1 night in Jun 2021
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pedro Maggio

Convenient hotel. Good location and close to decent restaurants. When I checked in on the Sunday, 8th March 2020 the receptionist could have been friendlier but otherwise I had a most enjoyable stay.
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent and it’s peaceful place to come to. Nice pool so pack swimwear.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient hotel Bar and breakfast well done
Stayed 2 nights in Nov 2019
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness

Poor stay

Did not enjoy my stay. Wifi was not working. Safe was locked in the room. Invoice could not be provided on check-in even though payment was taken before I arrived ( payment was supposed to be at the hotel). Staff did not respond to my concerns. Totally unhappy.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
nice waterfront hotel next to a range of restaurants overlooking yacht harbour
Stayed 1 night in Apr 2019
Verified

8/10 Good

Wiseman

Liked: Cleanliness, staff & service, property conditions & facilities
Average
Stayed 1 night in Apr 2019
Verified

8/10 Good

Ian

Liked: Cleanliness, staff & service, room comfort
Fit for purpose but expensive
Stayed 5 nights in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stayed here on christmas eve,service was great,the hotel wasnt too loud and check in was done withing minutes.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, right on the waterfront with a few restaurants within walking distance.
Stayed 3 nights in Dec 2018