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Courtyard by Marriott Richmond Downtown

3.0 star property

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Photo gallery for Courtyard by Marriott Richmond Downtown

Exterior
Property amenity
Lobby
Premium bedding, pillow-top beds, desk, laptop workspace
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Housekeeping

Explore the area

View in a map
1320 East Cary Street, Richmond, VA, 23219
  • Place, Broad Street
    ‪5 min walk‬
  • Place, Virginia Commonwealth University Medical Center
    ‪8 min walk‬
  • Place, Greater Richmond Convention Center
    ‪13 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(30 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(34 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Free toiletries, hair dryer, towels, soap

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About this property

Courtyard by Marriott Richmond Downtown

Hotel with a restaurant, a quick walk to Virginia Commonwealth University Medical Center
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and valet parking. Housekeeping is available on request.
Courtyard by Marriott Richmond Downtown offers 135 accommodations with iPod docking stations and coffee/tea makers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Courtyard by Marriott Richmond Downtown. During your stay, you're just a quick walk from Broad Street. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Valet parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Richmond Old City Hall and Virginia Commonwealth University Medical Center
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness centre, a library, and a terrace are also featured at the business-friendly Courtyard by Marriott Richmond Downtown. Parking is available for a fee.

This 3-star Richmond hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Courtyard by Marriott Richmond Downtown has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 49 per night; includes in/out privileges)

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 5 to 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2014
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 5 to 15 per person
  • Valet parking fee: USD 49 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Hotel Richmond Downtown
Courtyard Richmond Downtown
Courtyard Marriott Richmond Downtown Hotel
Courtyard Marriott Richmond Downtown
Courtyard By Marriott Richmond
Courtyard by Marriott Richmond Downtown Hotel
Courtyard by Marriott Richmond Downtown Richmond
Courtyard by Marriott Richmond Downtown Hotel Richmond

Reviews

Courtyard by Marriott Richmond Downtown Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 660 out of 990 reviews
Rating 8 - Good. 216 out of 990 reviews
Rating 6 - Okay. 58 out of 990 reviews
Rating 4 - Poor. 27 out of 990 reviews
Rating 2 - Terrible. 29 out of 990 reviews

Reviews

10/10 Excellent

Chevron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gym was very good. I was not advised or aware that there was complimentary shuttle service, even though I advised that I was flying in to Richmond airport prior to check in on the phone. I Could have saved big time on two uber trips to and from the airport on the courtesy shuttle. Staff was friendly and extended late complimentary checkout
Stayed 1 night in Jul 2025

2/10 Terrible

Nicholas

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Paid bistro breakfast for four didn’t receive any no staff at the bar to serve, had to get the complementary breakfast which I didn’t know they had or I wouldn’t have paid for bistro breakfast, which I still didn’t get. Valet couldn’t park my Chevy Tahoe in the lot because it was too tall so I was told to park it behind the parking lot in an unsecure unmonitored dark rundown alley with poor lighting and security. Drug users up and down the side alleys.
Stayed 1 night in Jul 2025

2/10 Terrible

Mohammad

Travelled with family
Disliked: Cleanliness, amenities
The property was ok. I would probably not go back. One of my kids came home with a tick. I did report to the hotel. Also, when we checked in they put us in the wrong room which was an inconvenience. Staff was very friendly but the rooms could be better. I would like a refund if possible.
Stayed 3 nights in Jul 2025

10/10 Excellent

Reginald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Naveed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff is great, centrally located

Daniella and the crew are so friendly and helpful! We felt like family. The property is nice and located in an area with ample food and parking
Stayed 2 nights in Jul 2025

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Chad

Stayed 1 night in May 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were helpful and friendly! The property itself was in close proximity to several eclectic stores, bars and restaurants.
Stayed 3 nights in Jun 2025

10/10 Excellent

Austin

Stayed 1 night in Apr 2025

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 1 night in Jun 2025

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

John

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

8/10 Good

SUmmer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a bit small
Stayed 2 nights in May 2025

10/10 Excellent

Tina

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

Geraldine

Stayed 1 night in May 2025

8/10 Good

Shamim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in May 2025

10/10 Excellent

Jar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We like the bathroom in the hotel room design, clean and cozy.
Stayed 2 nights in May 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to venues and restaurants!
Stayed 1 night in May 2025

10/10 Excellent

Kyle

Business traveller
Liked: Cleanliness
Clean and friendly
Stayed 2 nights in May 2025

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so welcoming and kind. Great bars and restaurants within walking
Stayed 1 night in May 2025

6/10 Okay

Safe

Travelled with family
Disliked: Amenities
The Bistro only option for coffee & breakfast cost was so overpriced ! No free coffee options Bedspread was filthy looked like it has never been cleaned.
Stayed 1 night in May 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

BIANCA, Bronx

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like the lack of parking options
Stayed 2 nights in May 2025

10/10 Excellent

Oliver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk was very kind and all the staff was friendly and helpful. There’s a paid parking garage across the street.
Stayed 1 night in Apr 2025