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Delta Hotels by Marriott Richmond Downtown

3.5 star property

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Photo gallery for Delta Hotels by Marriott Richmond Downtown

Daily cooked-to-order breakfast for a fee
Exterior
Studio, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, premium bedding, Select Comfort beds, in-room safe
Lounge
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Breakfast available
  • Gym
  • Pool
  • Laundry
  • Bar

Explore the area

View in a map
555 E Canal Street, Richmond, VA, 23219
  • Broad Street
    ‪6 min walk‬
  • Virginia Commonwealth University
    ‪9 min walk‬
  • Greater Richmond Convention Center
    ‪11 min walk‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Transf Shwr)

1 bedroom, premium bedding, Select Comfort beds, in-room safe

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Transf Shwr)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, Select Comfort beds, in-room safe

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking, River View

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, River View | 1 bedroom, premium bedding, Select Comfort beds, in-room safe

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, River View

7.6 out of 10
Good
(4 reviews)
  • 49 sq m
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking, River View

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, River View | 1 bedroom, premium bedding, Select Comfort beds, in-room safe

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, River View

8.0 out of 10
Very good
(3 reviews)
  • 63 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Studio, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, premium bedding, Select Comfort beds, in-room safe

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, Select Comfort beds, in-room safe

Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(45 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, Select Comfort beds, in-room safe

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(49 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, Select Comfort beds, in-room safe

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, Select Comfort beds, in-room safe

Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Mobility Accessible, Transfer Shower)

1 bedroom, premium bedding, Select Comfort beds, in-room safe

Room, 2 Double Beds, Non Smoking (Mobility Accessible, Transfer Shower)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, Select Comfort beds, in-room safe

Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, Select Comfort beds, in-room safe

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

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Exterior

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About this property

Delta Hotels by Marriott Richmond Downtown

Hotel with 2 restaurants, a quick walk to Broad Street
2 restaurants, an indoor pool and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Delta Hotels by Marriott Richmond Downtown offers 298 accommodations with a safe and complimentary bottles of water. Select Comfort beds feature premium bedding. 49-inch Smart televisions come with premium cable channels and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Delta Hotels by Marriott Richmond Downtown's great location gets high marks from our customers. During your stay, you're just a quick walk from Broad Street. Enjoy features like free WiFi in public areas and a free area shuttle, plus 2 restaurants.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Broad Street and Allianz Amphitheater at Riverfront
  • Free local-area shuttle service
  • Pets welcome for a fee
Delta Hotels by Marriott Richmond Downtown offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 13005 square feet (1208 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Delta Hotels by Marriott Richmond Downtown. A free area shuttle within 2.00 mi is available. For a fee, parking is available.

This 3.5-star Richmond hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 9:00 AM.
Delta Hotels by Marriott Richmond Downtown has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 2 mi
  • Parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:00 AM for a fee: USD 10 to 18 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 13,005 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 16 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1986
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75 per stay
  • Weight limit: 50 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 18.00 per person
  • Self-parking fee: USD 25 per day (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Richmond Downtown
Delta Hotels Richmond Downtown Hotel
Crowne Plaza Richmond Downtown Hotel Richmond
Richmond Crowne Plaza
Crowne Plaza Richmond Downtown Hotel
Delta Hotels Marriott Richmond Downtown Hotel
Delta Hotels Marriott Richmond Downtown
Crowne Plaza Richmond Downtown
Delta Hotels by Marriott Richmond Downtown Hotel
Delta Hotels by Marriott Richmond Downtown Richmond
Delta Hotels by Marriott Richmond Downtown Hotel Richmond

Delta Hotels by Marriott Richmond Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 640 out of 1011 reviews
Rating 8 - Good. 219 out of 1011 reviews
Rating 6 - Okay. 83 out of 1011 reviews
Rating 4 - Poor. 36 out of 1011 reviews
Rating 2 - Terrible. 33 out of 1011 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shaonta

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed my stay at Delta Hotels by Marriott! I would definitely stay again and highly recommend others choose this location if they are in Richmond, VA!
Stayed 5 nights in May 2025

4/10 Poor

NGANDU

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Front desk staff was super nice. Lobby was nice, but the rooms were just horrible. Super old, felt grimy. Stains all over the walls, bathroom curtains, etc. Just not my speed. I even showered with flip flops on, as I didn't feel comfortable. If you're someone who wants to feel, where they lay their hand is in a pristine, clean environment, this is not the hotel for you.
Stayed 1 night in May 2025

10/10 Excellent

Cristina

Travelled with family
Friendly staff, clean and quiet room.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great trip. Hotel is centrally located with an attached parking garage. Super friendly staff and nice rooms.
Stayed 5 nights in May 2025

6/10 Okay

denise

Disliked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Rayshawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy on & off from 95 & close to the canal walk

Great location & nice hotel. The room smelled a bit musty, the carpet needed restretching & the fridge did not work but overall happy with the room. There was a parking garage party that was quite noisy a block up. The police broke it up after a couple hours
Stayed 1 night in May 2025

10/10 Excellent

Malik, Danville

Stayed 3 nights in Apr 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Mary Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping seemed short of staff. No hair dryer in room. Ice machine on my floor broken. Front desk very helpful. Shuttle service and drivers exceptional. Convenient to lovely James River riverfront activities if one can walk hilly terrain.
Stayed 4 nights in May 2025

8/10 Good

jon

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly employees!!
Stayed 2 nights in May 2025

10/10 Excellent

Kimberly

Stayed 2 nights in May 2025

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff. Great gym
Stayed 3 nights in May 2025

10/10 Excellent

Kristi

Stayed 1 night in May 2025

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Shuttle Location close to Altria
Stayed 1 night in May 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay!

Great room. Liked the quiet air conditioner. Couldn’t see the James River as well as I would have liked because of a new building blocking the view. Linens and towels were very soft. Bathroom baseboards needed dusting, it was otherwise clean.
Stayed 5 nights in Apr 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, convenient, and would stay here again. The only issue we had was with the HVAC system in our first room, which was promptly dealt with.
Stayed 3 nights in Apr 2025

6/10 Okay

Tobias

Liked: Staff & service
High price for very std hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Angie

Stayed 2 nights in Apr 2025

8/10 Good

Lawrence

Stayed 2 nights in Apr 2025

8/10 Good

Kerry

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff in the bar especially the ladies were rude and moody, made me feel uncomfortable
Stayed 9 nights in Apr 2025

10/10 Excellent

Daniela

Stayed 1 night in Mar 2025

10/10 Excellent

Claus, Hartsdale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great but screaming children in the pool with no parental supervision, staff did not intervene when we mentioned it
Stayed 2 nights in Mar 2025