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Four Points by Sheraton Richmond

3.5 star property

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Photo gallery for Four Points by Sheraton Richmond

Exterior
Reception
Serves lunch and dinner
Serves lunch and dinner
Breakfast, lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • 24/7 front desk
  • Bar
  • Room service

Explore the area

View in a map
9901 Midlothian Tpke, Richmond, VA, 23235
  • Johnston-Willis Hospital
    ‪3 min drive‬
  • Chesterfield Towne Center
    ‪4 min drive‬
  • University of Richmond
    ‪14 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Room, Multiple Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, Multiple Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(36 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 1 King Bed, Lake View

9.4 out of 10
Exceptional
(6 reviews)
  • 29 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lake View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 2 Queen Beds, Lake View

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(34 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Mobility Accessible, Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Executive Suite, 1 Bedroom

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, 1 King Bed with Sofa bed

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Front of property – evening/night

Hyatt Place Richmond/Arboretum

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
3.9 out of 5, Good, 1,008 reviews
The price is CHF 100
includes taxes & fees
7 Sept - 8 Sept
Hyatt Place Richmond/Arboretum

About this property

Four Points by Sheraton Richmond

Lakefront hotel with free local area shuttle and fitness centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a bar/lounge, a 24-hour business centre and a seasonal outdoor pool. Housekeeping is available on request.
Four Points by Sheraton Richmond offers 194 accommodations with a safe and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Four Points by Sheraton Richmond. During your stay, you'll be within walking distance of Johnston-Willis Hospital. Free WiFi in public areas, free self-parking and a free area shuttle are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast offered for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 12 minutes by car from University of Richmond and 12 minutes from Virginia Commonwealth University
  • Free local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
Four Points by Sheraton Richmond offers its guests a seasonal outdoor pool, an indoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 9 meeting rooms. Event space at this hotel measures 4000 square feet (360 square metres) and includes conference space. The business-friendly Four Points by Sheraton Richmond also features a garden, a picnic area, and complimentary newspapers in the lobby. A free area shuttle within 5 mi is available. Free self parking is available.

This Richmond hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Cafe Palm – This restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available.
Ivy Lounge – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee: USD 13 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cafe Palm
  • Ivy Lounge

Things to do

  • Gym
  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business centre
  • 4,000 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Garden
  • On a lake
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Portable bathtub seat
  • Portable shower seat
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Maximum 2 (weight limit: 40 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 13 per person
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Refrigerator fee: USD 20 per stay
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Richmond Park South
Sheraton Richmond Park South Hotel
Richmond Sheraton
Sheraton Richmond
Four Points Sheraton Richmond Hotel
Four Points Sheraton Richmond
Four Points by Sheraton Richmond Hotel
Four Points by Sheraton Richmond Richmond
Four Points by Sheraton Richmond Hotel Richmond

Four Points by Sheraton Richmond Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 577 out of 1004 reviews
Rating 8 - Good. 248 out of 1004 reviews
Rating 6 - Okay. 91 out of 1004 reviews
Rating 4 - Poor. 52 out of 1004 reviews
Rating 2 - Terrible. 36 out of 1004 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Jeffery

Stayed 1 night in May 2025

8/10 Good

Stephen

Stayed 1 night in May 2025

6/10 Okay

william

Liked: Property conditions & facilities
Disliked: Amenities
Stayed 2 nights in May 2025

6/10 Okay

Rachel

Stayed 2 nights in May 2025

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jeannette, Snellville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very nice. Staff was great. Great location to restaurants, gas stations
Stayed 2 nights in May 2025

6/10 Okay

Kathicha

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Athena

Stayed 2 nights in May 2025

10/10 Excellent

Tracy

Business traveller
Liked: Amenities, property conditions & facilities
Dogs barking all night
Stayed 1 night in May 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very solid overall

Staff was very friendly. Amenities were lacking with a pretty basic gym, small pool and outside pool was closed. Restaurant service was good but food was only okay. Room was clean and comfortable. Overall very nice stay
Stayed 2 nights in May 2025

10/10 Excellent

clinton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Rami, Sant Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 6 nights in May 2025

8/10 Good

Angela

Stayed 1 night in May 2025

8/10 Good

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities
The friendly reception front desk was lovely the only suggestion would be relining the shower doors for cosmetic reasons. Old and showing wear.
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Darrell

Disliked: Cleanliness, staff & service, property conditions & facilities
This particular hotel and staff doesn’t function properly together. They didn’t communicate the right information and marked me as a no show after I spoke with their staff on several occasions when I missed my flight the day of checkin. I spoke for 7 minutes to a front desk person regarding moving my days from May 7th to May 8th which she said that’s not a problem being that you missed your flight. After explaining to her I missed my flight due to TSA misplacing my shoe she confirmed that she will make of note of my new check in time and date. The next morning I called to confirm and they act like that had no idea what I was talking about then directed me to call Expedia to have the dates moved because they can not. They I explained that the person ensured me that this was all taken care of. She said no they marked you as a no show but your reservation is still active and that you can call Expedia and have them move your dates for you. Well Expedia mentioned that the fact that the hotel marked you as a no show it activated the stay and that there is nothing Expedia could do. The hotel said that they could give a refund due to the misunderstanding and Expedia follow up with the report. Needless to say today I received and email that through several attempts from Expedia the were unsuccessful in their attempts of communication with the hotel. Therefore they could not secure a refund for the two nights I paid , therefore leaving me without accommodations after my plane landed.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk employees were super friendly from the time we entered and the time we left the hotel! The room was spotless and the beds were really comfortable. It was very convenient with Applebee's Restaurant a walk up the steps from the parking lot! We would definitely stay again.
Stayed 1 night in May 2025

8/10 Good

Shakeel

Stayed 1 night in May 2025

10/10 Excellent

Alesia

Liked: Property conditions & facilities
Staff were very friendly and accommodating.
Stayed 2 nights in May 2025

10/10 Excellent

Marilza De Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel , nice staff but it’s 20 minutes alway driving from Richmond University not 7 minutes like is on the website.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 1 night in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I unfortunately did not get the young ladys name, but the night receptionist when I checked in was very nice and extremely helpful. She notified me immediately of an issue with the hot water in the hotel and that it was being repaired as we spoke. I thought she handled what I'm sure was a difficult evening dealing with some unhappy guests with professionalism and grace. The hotel should be proud to have such dedicated, professional and pleasant personnel representing their property!
Stayed 1 night in May 2025

6/10 Okay

Bob

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property was fine. On arrival we were given the wrong room. After some time it was corrected. We wete given 2 buffet passes to compensate. We were told buffet open til 10, but when my husband went they had already shut down. The room was clean.
Stayed 1 night in May 2025

10/10 Excellent

Molly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff that checked me in and out were super friendly and made it a very nice experience!
Stayed 3 nights in Apr 2025