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Hilton Richmond Downtown

4.0 star property

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Photo gallery for Hilton Richmond Downtown

Courtyard
3 restaurants, breakfast, lunch, dinner served; Italian cuisine
3 restaurants, breakfast, lunch, dinner served; Italian cuisine
Lobby
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Gym
  • Bar
  • Laundry
  • Pet-friendly

Explore the area

View in a map
501 E Broad St, Richmond, VA, 23219
  • Greater Richmond Convention Center
    ‪3 min walk‬
  • Virginia Commonwealth University
    ‪10 min walk‬
  • Altria Theater
    ‪16 min walk‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Executive Level

Standard Room, 2 Queen Beds, Executive Level | 1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 2 Queen Beds, Executive Level

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Executive Level (Hearing Accessible)

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Queen Beds, Accessible, Executive Level (Hearing Accessible)

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Executive Level

City view

Deluxe Room, 2 Queen Beds, Executive Level

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-in Shower)

Bathroom shower

Standard Room, 2 Queen Beds, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

City view

Standard Room, 1 King Bed

8.0 out of 10
Very good
(28 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

City view

Deluxe Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Accessible (w/ Bathtub)

Designer toiletries, hair dryer, towels, soap

Deluxe Room, 1 King Bed with Sofa bed, Accessible (w/ Bathtub)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Accessible (Roll-in shower)

Bathroom shower

Deluxe Room, 1 King Bed with Sofa bed, Accessible (Roll-in shower)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Executive Level (Bathtub)

Bathroom shower

Standard Room, 1 King Bed, Accessible, Executive Level (Bathtub)

8.0 out of 10
Very good
(3 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Executive Level

Standard Room, 1 King Bed, Executive Level | 1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed, Executive Level

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Executive Level

Deluxe Room, 1 King Bed with Sofa bed, Executive Level | Living area | 47-inch LCD TV with cable channels, TV, pay films

Deluxe Room, 1 King Bed with Sofa bed, Executive Level

  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Executive Level

City view

Suite, 1 Bedroom, Executive Level

  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

Designer toiletries, hair dryer, towels, soap

Suite, 1 Bedroom, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-in shower)

Bathroom shower

Suite, 1 Bedroom, Accessible (Roll-in shower)

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Hearing Accessible)

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed, Accessible (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing Accessible)

Suite, 1 Bedroom, Accessible (Hearing Accessible) | Living area | 47-inch LCD TV with cable channels, TV, pay films

Suite, 1 Bedroom, Accessible (Hearing Accessible)

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(23 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

City view

Deluxe Room, 2 Queen Beds

9.6 out of 10
Exceptional
(8 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Bathtub (w/ Bathtub)

Designer toiletries, hair dryer, towels, soap

Deluxe Room, 2 Queen Beds, Accessible, Bathtub (w/ Bathtub)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Hearing Accessible)

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Queen Beds, Accessible (Hearing Accessible)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Omni Richmond Hotel

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,178 reviews
The price is CHF 148
includes taxes & fees
28 Sept - 29 Sept
Omni Richmond Hotel

About this property

Hilton Richmond Downtown

Hotel with 3 restaurants, steps from Greater Richmond Convention Center
3 restaurants, an indoor pool and a 24-hour fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Hilton Richmond Downtown offers 250 accommodations with MP3 docking stations and a safe. Pillowtop beds feature down duvets and premium bedding. 47-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include designer toiletries and hairdryers.

This Richmond hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Richmond Downtown. During your stay, you're just a quick walk from Broad Street. Features include free WiFi in public areas, plus 3 restaurants and an indoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Greater Richmond Convention Center and 14 minutes on foot from Black History Museum
  • Dogs welcome for a fee
Hilton Richmond Downtown offers its guests an indoor pool and a 24-hour fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 9 meeting rooms are available. Event space at this hotel measures 15000 square feet (1394 square metres) and includes conference space. A vending machine, tour/ticket assistance, and a garden are also featured at the business-friendly Hilton Richmond Downtown. Parking is available for a fee. A complete renovation of Hilton Richmond Downtown was completed in June 2021.

Smoking is allowed in designated areas at this 4-star Richmond hotel.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
1885 Cafe & Market – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Gather & Hem – This lobby lounge serves lunch, dinner and light fare. Happy hour is offered. Open daily.
LaGrotta Restaurante – This fine-dining restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 41 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 19 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • 1885 Cafe & Market
  • Gather & Hem
  • LaGrotta Restaurante

Things to do

  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15,000 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Living plant wall
  • Local artist showcase
  • Renovated entire property - June 2021
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 19 per person
  • Valet parking fee: USD 41 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)
  • In-room safe fee: USD 0 per day
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Richmond Downtown
Hilton Garden Inn Richmond Downtown
Hilton Garden Inn Richmond Hotel Richmond
Hilton Richmond Downtown Hotel
Hilton Richmond Downtown
Hilton Richmond Downtown Hotel
Hilton Richmond Downtown Richmond
Hilton Richmond Downtown Hotel Richmond

Hilton Richmond Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 577 out of 1009 reviews
Rating 8 - Good. 212 out of 1009 reviews
Rating 6 - Okay. 94 out of 1009 reviews
Rating 4 - Poor. 65 out of 1009 reviews
Rating 2 - Terrible. 61 out of 1009 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Derick

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

4/10 Poor

micah

Travelled with partner
Disliked: Staff & service, amenities
The room was nothing like described when booking. We stayed in an overpriced closet.
Stayed 2 nights in May 2025

10/10 Excellent

Maribel

Stayed 2 nights in May 2025

8/10 Good

Jessica

Stayed 2 nights in May 2025

8/10 Good

Ariel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was overall very clean, friendly and helpful staff. Our room was very clean and the bathroom itself was clean but the ceiling had gnats or fruit flies stuck to it and no exhaust van so there was a small bit of discolored condensation on the ceiling every time we showered. Otherwise, very clean room and hotel. Quiet rooms, lots of dining close by, walkable distance.
Stayed 1 night in May 2025

10/10 Excellent

Hernando

Liked: Cleanliness
Stayed 1 night in May 2025

6/10 Okay

Lynne

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Amenities
Good downtown location. Valet service and front desk staff was great. Lovely outdoor seating. Room was big; a little tired. Fridge didn't work; they replaced it with another fridge next to the dresser in the room. Pool area was old, dirty. Super slippery floor tiles; hair, gunk on floor. Pool surfaces dirty. Don't order room service. 3 servings came combined, tossed in 2 plastic bags in plastic containers, and there was no place in the room to eat it.
Stayed 1 night in May 2025

6/10 Okay

norman

Liked: Cleanliness
Disliked: Staff & service
I went to Richmond for the world premiere of an opera at a theater just a block away from the hotel. Check-in was fine and my room was clean and comfortable. However, it lacked basic amenities: a glass in the bathroom, pen and a pad on the desk, etc. So - bare bones. I stayed for two nights and my room was not serviced on the second day.
Stayed 2 nights in May 2025

6/10 Okay

Marketa

Travelled with partner
Liked: Cleanliness, staff & service
Overall the stay was nice, the restaurant was good, VERY pricy. $16 for 3 small/medium pancakes. The front staff were nice, no complaints there. We did reserve an accessible with a tub due to a physical disability, and unfortunately were given a shower and noticed too late as we were there for an event. The room was MOSTLY clean. You can tell it had been wiped down fast but not thoroughly cleaned. Went to order room service to find that the phone did not have a power cord!! (Honestly we found this hilarious)
Stayed 2 nights in May 2025

10/10 Excellent

laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay here for my graduation weekend! Everyone was accommodating and wonderful. Kudos to the bar staff, they were slammed but always attentive.
Stayed 3 nights in May 2025

4/10 Poor

Neena, Windermere

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I didn’t like this property for $260 a night no wayyyy never again. It needs a renovation big time. Front area desk was dirty not wiped down in a while. Really dirty. Entrance to hotel has horrible old tiles and our room had a door to the bathroom that needed to be replaced. Really old and scraped. No finishing touches to the hotel. Just horrible felt like a 1 star motel. Staff at hotel was nice but that’s about it.
Stayed 2 nights in May 2025

4/10 Poor

Nina

Stayed 1 night in Apr 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Helen

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good location with many restaurants within walking distance. Hot tub a plus. Over priced in general.
Stayed 2 nights in Apr 2025

6/10 Okay

Emma

Liked: Cleanliness, property conditions & facilities, room comfort

Hmm not sure in this one

Check in waited 30 minutes. Staff surly. Room good though zero soundproofing from corridor
Stayed 1 night in Apr 2025

8/10 Good

Fayanna

Business traveller
Liked: Amenities, property conditions & facilities
In the area was good with just enough activity, not being super quiet or super loud. I had to switch my room once because of the condition of the table and couch. The couch in the new room was still stained. All of the furniture in the rooms which I saw needed to be shampooed.
Stayed 5 nights in Apr 2025

6/10 Okay

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive parking & breakfast
Stayed 1 night in Apr 2025

2/10 Terrible

Hunter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We waited in a line to check in for 30 minutes. A man cut in front of us and said he tried to enter his room but it was already occupied. We were afraid that would happen to us because the staff looked very stressed and scrambled.
Stayed 1 night in Apr 2025

10/10 Excellent

Taryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Second time staying here. I love the high ceilings, large room size, and the pillow top queen beds. Awesome shower. Large tv. Location is very convenient. The valet staff are very friendly and prompt. We haven’t had a chance to eat on site but looked popular and the bar had some good live jazz playing. Also interested in trying the pool next time, we will be back! Thanks for a great stay!
Stayed 1 night in Apr 2025

6/10 Okay

Don

Business traveller
Liked: Cleanliness, room comfort

Richmond Hilton for 16 hours

Stayed 1 night in Apr 2025

8/10 Good

Ally

Liked: Cleanliness, staff & service
The overall experience was great besides one thing. The hvac in my room was too loud everytime it went on and off. It felt like someone was coming into the room. Besdirs that everything was ok
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Stayed 1 night in Mar 2025

6/10 Okay

Roxanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bit pricey

It was very nice, but i must say i was not expecting to pay 40$ a night for parking and 21$ for a buffet that is the same foods i would get at a continental breakfast. So overall everything was very nice but very expensive.
Stayed 2 nights in Apr 2025

2/10 Terrible

Brittany

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

John

Stayed 1 night in Mar 2025