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Holiday Inn Express Richmond I-64 Short Pump Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Richmond I-64 Short Pump Area by IHG

A buffet with labeled sections for scrambled eggs, biscuits, turkey sausage, and other items.
A hotel room with two beds, a desk, a chair, a TV, and a mirror.
A modern hotel lobby with a sofa, a coffee table, and a long dining table with chairs.
A workspace with two monitors, a printer, and two orange chairs.
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
9933 Mayland Drive, Richmond, VA, 23233
  • Place, Short Pump Town Center
    ‪6 min drive‬
  • Place, Bowlero West End
    ‪8 min drive‬
  • Place, Regency Square Mall
    ‪9 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A modern bathroom with a white bathtub, grab bars, a showerhead, and a shower curtain.

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(11 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a chair, a desk, and a mirror.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(75 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a lamp.

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(57 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

A modern hotel room with a blue sofa, a bed with white bedding, a wooden coffee table, and abstract artwork on the walls.

Standard Room, 1 King Bed (Extra Floor Space)

8.6 out of 10
Excellent
(10 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a bed, a desk with a chair, a TV mounted on the wall, and a wardrobe.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Holiday Inn Express Richmond I-64 Short Pump Area by IHG

This smoke-free hotel features a 24-hour fitness centre, coffee/tea in a common area and a seasonal outdoor pool. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.
Holiday Inn Express Richmond I-64 Short Pump Area by IHG offers 112 accommodations with laptop-compatible safes and a hairdryer. 55-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit.

This Richmond hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Guests aged under 16 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Richmond I-64 Short Pump Area by IHG. During your stay, you'll be close to Short Pump Town Center. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free self-service breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • 6 minutes by car from Short Pump Town Center and 10 minutes from University of Richmond
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Express Richmond I-64 Short Pump Area by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. A business centre and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 500 square feet (46 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express Richmond I-64 Short Pump Area by IHG. Free self parking is available. A complete renovation of Holiday Inn Express Richmond I-64 Short Pump Area by IHG was completed in December 2021.

This Richmond hotel is smoke free.

Guests are served a free self-service breakfast daily from 6 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 500 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways (84 centimetre high)
  • Lever door handles
  • Lift (104 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2001
  • Double-glazed windows
  • Renovated entire property - December 2021
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express I-64 Northwest
Holiday Inn Express I-64 Northwest Hotel
Holiday Inn Express I-64 Northwest Hotel Richmond
Holiday Inn Express I-64 Richmond Northwest
Holiday Inn Express Richmond Northwest
Holiday Inn Express Richmond Northwest I-64
Holiday Inn Express I-64 Richmond Northwest Hotel
Holiday Inn Express Richmond I-64 Short Pump Area Hotel
Holiday Inn Express Short Pump Area
Holiday Inn Express Richmond I-64 Short Pump Area Hotel
Holiday Inn Express Short Pump Area Hotel
Holiday Inn Express Short Pump Area
Hotel Holiday Inn Express Richmond I-64 Short Pump Area Richmond
Richmond Holiday Inn Express Richmond I-64 Short Pump Area Hotel
Hotel Holiday Inn Express Richmond I-64 Short Pump Area
Holiday Inn Express Richmond I-64 Short Pump Area Richmond
Holiday Inn Express Richmond I 64 Short Pump Area
Holiday Inn Express I 64 Richmond Northwest
Express Short Pump Area

Holiday Inn Express Richmond I-64 Short Pump Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 697 out of 1045 reviews
Rating 8 - Good. 208 out of 1045 reviews
Rating 6 - Okay. 71 out of 1045 reviews
Rating 4 - Poor. 35 out of 1045 reviews
Rating 2 - Terrible. 34 out of 1045 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , VERY comfortable beds Nice breakfast , will return
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful, room was clean.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

zena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great super clean and confortable
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness
Clean and quiet , just what we needed!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Joy

Liked: Cleanliness, amenities, property conditions & facilities
good breakfast and clean rooms
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Marie

Liked: Cleanliness, amenities, property conditions & facilities
Great Place to stay
Stayed 1 night in Dec 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities
Nice room, clean, breakfast is good.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Yongtao

good breakfast
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , good breakfast
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, great rate, comfortable
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and good breakfast
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was great. The location, staff and cleanliness was outstanding. I am in Henrico once or twice a month and this will be my go to hotel.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Tiara

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at this Holiday Inn when visiting Henrico. The staff is friendly when checking in and helpful when something is needed. Rooms are clean. The breakfast buffet has a nice selection. Plenty to do in the area.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Had great water pressure and actual hot water!
Stayed 1 night in Apr 2026
Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Great 1 night stay Clean and comfortable
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

noelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well appointed room. The breakfast was delicious!!!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable, Janet was very nice at front desk.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very calming
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Solid
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Iuliia

Liked: Staff & service, amenities
Disliked: Cleanliness
It’s okay for 1 night stay. But not for longer period. Anyhow; breakfast was good and staff friendly
Stayed 1 night in Apr 2026