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Hyatt Place Richmond/Arboretum

3.0 star property

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Photo gallery for Hyatt Place Richmond/Arboretum

Front of property – evening/night
Seasonal outdoor pool
Free daily buffet breakfast
Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub | Premium bedding, pillow-top beds, desk, laptop workspace
Premium bedding, pillow-top beds, desk, laptop workspace

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Housekeeping
  • Pet-friendly

Explore the area

View in a map
201 Arboretum Place, Richmond, VA, 23236
  • Chippenham Hospital
    ‪4 min drive‬
  • Chesterfield Towne Center
    ‪6 min drive‬
  • University of Richmond
    ‪12 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub | Bathroom | Combined shower/bathtub, designer toiletries, hair dryer, towels

Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

8.8 out of 10
Excellent
(11 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, 1 King Bed with Sofa bed, Microwave (Specialty)

Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Studio Suite, 1 King Bed with Sofa bed, Microwave (Specialty)

7.8 out of 10
Good
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, Multiple Beds, Microwave (Specialty)

Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Studio Suite, Multiple Beds, Microwave (Specialty)

7.8 out of 10
Good
(8 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Studio Suite, Multiple Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Studio Suite, Multiple Beds

8.8 out of 10
Excellent
(72 reviews)
  • 38 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Studio Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Studio Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(78 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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includes taxes & fees
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About this property

Hyatt Place Richmond/Arboretum

Suburban hotel with free breakfast and 24-hour fitness centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site.
Hyatt Place Richmond/Arboretum offers 127 accommodations with MP3 docking stations and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the free breakfast at Hyatt Place Richmond/Arboretum. During your stay, you'll be close to Johnston-Willis Hospital. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 11 minutes by car from University of Richmond and 12 minutes from Virginia Commonwealth University
  • Dogs welcome for a fee
Hyatt Place Richmond/Arboretum offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 744 square feet (69 square metres) and includes conference space. The business-friendly Hyatt Place Richmond/Arboretum also features coffee/tea in common area, a corner/local shop, and express check-in. For a fee, parking is available.

This 3-star Richmond hotel is smoke free.

Guests are served a free buffet breakfast daily.
The Placery – This lobby lounge only serves light fare. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 8 per day)

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room sofa bed
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 744 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 13 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 8 per day
  • Pet fee: USD 100 per accommodation (varies based on length of stay) plus a one-off USD100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open on 12 May and close on 01 October.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Richmond/Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Hotel Richmond
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond / Arboretum Hotel Richmond
Hyatt Richmond
Richmond Hyatt
Hyatt Place Richmond Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond/Arboretum Hotel Richmond

Hyatt Place Richmond/Arboretum Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 438 out of 1005 reviews
Rating 8 - Good. 251 out of 1005 reviews
Rating 6 - Okay. 162 out of 1005 reviews
Rating 4 - Poor. 75 out of 1005 reviews
Rating 2 - Terrible. 79 out of 1005 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Reggie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Julia, Hampton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff (Taurus) was very friendly and made me feel welcome. Room was very nice and clean!
Stayed 1 night in May 2025

8/10 Good

Betty

Liked: Cleanliness, staff & service
Ok, a little noisy. Did like the streaming capability on the tv. Bathroom small.
Stayed 1 night in May 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Nilgun

Stayed 2 nights in May 2025

8/10 Good

Quiana

Liked: Cleanliness, staff & service, property conditions & facilities
Had to take one star off for the bottled water that was $5.00. Should have been included with the room
Stayed 1 night in May 2025

2/10 Terrible

Dionisio

Travelled with family
Disliked: Amenities
Im very upset because when I reserve this hotel they don’t say anything about parking and pet fees they charge 100 dollars for my pet is too much this hotel is not 5 stars ti charge 100 for a pet very disappoint
Stayed 1 night in May 2025

10/10 Excellent

Arlene

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean. Front desk is always ready willing and able to help anyway possible The rooms are extremely clean. Bed is very comfortable. I stay at this hotel while I’m working very large desk area. Nice living room lounging area and I love how the sleeping area is separated by a very small wall. The breakfast options wonderful variety and always very tasty.
Stayed 2 nights in May 2025

6/10 Okay

Robyn

Stayed 2 nights in May 2025

10/10 Excellent

Caprecia, Virginia Beach

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Qiet
Stayed 1 night in May 2025

4/10 Poor

Steven, Anaheim

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Our room wasn't ready when we got there. Had to wait 30 minutes. Refgridgerator didn't work and shower handle broke. We had to move to a different room with only one key. We asked for another key but was refused. I will never make another reservation with this hotel.
Stayed 2 nights in May 2025

8/10 Good

Jennifer

Business traveller
Liked: Cleanliness
M
Stayed 2 nights in May 2025

8/10 Good

Kacey

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Staff was very friendly and accommodating. We will stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Maddie

Stayed 4 nights in Apr 2025

8/10 Good

Ray, Portsmouth

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the property and rooms were very clean and modern. The Deluxe suite with its amenities were very accommodating and spacious. The bathroom with the shower is too small for opening and closing the door. It would be a problem for larger guest. Get there early for breakfast or you lose out during busy periods.
Stayed 1 night in Apr 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and Staff was very friendly and helpful.
Stayed 4 nights in Apr 2025

4/10 Poor

Ashlea

Disliked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
It was comfortable convenient and clean.
Stayed 2 nights in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Apr 2025

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Nick

Stayed 1 night in Apr 2025

10/10 Excellent

Leon

Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1- The property was good value for the price. 2 - Property was clean. 2- Consider having 2 tvs in the suites. 3-Towels were never changed out after our first night. 4- It was tough to find space to eat breakfast in the lobby
Stayed 2 nights in Apr 2025