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Quality Inn Richmond Airport

Property class: 2.5

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Photo gallery for Quality Inn Richmond Airport

Lobby
Hallway
Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout curtains
Lobby
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
5240 Airport Square Ln, Sandston, VA, 23150
  • Place, White Oak Village
    ‪1 min drive‬
  • Place, Dabbs House Museum & Henrico County Tourist Information Center
    ‪5 min drive‬
  • Place, Dorey Park
    ‪6 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪20 min walk‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(65 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout curtains

Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(37 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Quality Inn Richmond Airport

A fitness centre, coffee/tea in a common area and a business centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk and a computer station are on-site.
Quality Inn Richmond Airport offers 61 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Premium cable televisions are provided. Fridges and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn Richmond Airport. During your stay, you'll be within walking distance of White Oak Village. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Extended parking available for a fee
  • Amenities include a business centre, a computer and an ATM
  • On-site recreation includes a gym
  • Guests speak favourably about the clean guestrooms and the proximity to the airport
  • 9 minutes by car from Broad Street and 11 minutes from Greater Richmond Convention Center
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Quality Inn Richmond Airport. Self parking is free.

This Sandston hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 5 per night)
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Uncovered extended parking on site (USD 5 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 5.00 per day
  • Nearby parking fee: USD 5 per night (1001 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Richmond Airport
Comfort Inn Richmond Airport
Comfort Inn Sandston
Sandston Comfort Inn
Quality Inn Sandston
Quality Sandston
Quality Richmond Airport
Quality Richmond Sandston
Quality Inn Richmond Airport Hotel
Quality Inn Richmond Airport Sandston
Quality Inn Richmond Airport Hotel Sandston

Quality Inn Richmond Airport Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 355 out of 1000 reviews
Rating 8 - Good. 207 out of 1000 reviews
Rating 6 - Okay. 184 out of 1000 reviews
Rating 4 - Poor. 125 out of 1000 reviews
Rating 2 - Terrible. 129 out of 1000 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
They're saying none smoking sike people smoking nonstop
Stayed 5 nights in Jan 2026

10/10 Excellent

Raymond

Stayed 1 night in Jan 2026

6/10 Okay

Johnny

Business traveller
Liked: Cleanliness, staff & service
Bed were semi comfortable. The *breakfast* was only waffles and cereal. Yet having treys showing other possible foods as eggs etc etc for a hot plate Tv internet kept disconnecting and tv would randomly lose sound Toilet flapper is going out and would need to do get with it to refil water Entire 2nd floor smelt like weed Door would not shut with out force Friendly staff though
Stayed 5 nights in Jan 2026

8/10 Good

Svetlana

Stayed 2 nights in Jan 2026

8/10 Good

Anthony

Stayed 1 night in Jan 2026

8/10 Good

Anthony

Stayed 1 night in Jan 2026

8/10 Good

Chelsea

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
Staff was great, room was clean - TV was not working properly. Was disappointed that there was only grans/carbs for breakfast (i don't eat yogurt or boiled eggs). Other than that...it was nice.
Stayed 1 night in Jan 2026

10/10 Excellent

Raymond

Stayed 1 night in Nov 2025

4/10 Poor

Victoria

Stayed 1 night in Jan 2026

2/10 Terrible

Dynasty

Disliked: Property conditions & facilities
The hotel was not up to standard
Stayed 2 nights in Jan 2026

10/10 Excellent

hur

Stayed 2 nights in Dec 2025

2/10 Terrible

Tina

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Came into room with dirty bathroom, hair and urine spillage, room was filthy and musty. No face towels or washcloths. Had to request another room. Paid for king bed, could not accommodate,when room had to be switched. My fault you get what u pay for. Cheap rates. It was last minute
Stayed 1 night in Dec 2025

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so nice
Stayed 2 nights in Jan 2026

8/10 Good

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Fine
Stayed 1 night in Jan 2026

10/10 Excellent

Helena

Stayed 2 nights in Dec 2025

6/10 Okay

Victoria

Stayed 1 night in Jan 2026

8/10 Good

Kimberly

Was nice n quiet fornanquick drive by stay thanks
Stayed 1 night in Jan 2026

10/10 Excellent

Tatyana

Stayed 1 night in Jan 2026

10/10 Excellent

Quinton

Stayed 1 night in Dec 2025

4/10 Poor

Victoria

Disliked: Cleanliness, amenities, property conditions & facilities
I stay here often and for some reason today there was no breakfast made like they had a little bit of cake but every time I’ve gone, they’ve had eggs, potatoes or something warm. There were no warm breakfast items during my trip, which is kind of like the bare minimum ask just to toss some eggs there Get some potatoes nothing more
Stayed 1 night in Jan 2026

2/10 Terrible

Victoria

Stayed 1 night in Jan 2026

2/10 Terrible

Jada

Stayed 1 night in Dec 2025

8/10 Good

Kadijatu

Liked: Cleanliness, staff & service
was great
Stayed 1 night in Dec 2025

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
Facility needs a full remodel and better standards
Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. And comfortable bed. Healthier breakfast than other places even other quality inns Staff very patient and friendly
Stayed 1 night in Dec 2025