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Regency Inn Richmond

2.0 star property

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Photo gallery for Regency Inn Richmond

Deluxe Room, 1 King Bed, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Deluxe Room, 1 King Bed, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
TV
Deluxe Room, 1 King Bed, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Business centre

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
1500 Eastridge Road, Richmond, VA, 23229
  • Henrico Doctors' Hospital
    ‪4 min drive‬
  • University of Richmond
    ‪5 min drive‬
  • Short Pump Town Center
    ‪9 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Refrigerator & Microwave

Deluxe Room, 1 King Bed, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Refrigerator & Microwave

  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 1 King Bed, Refrigerator & Microwave | View from room

Standard Room, 1 King Bed, Refrigerator & Microwave

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Refrigerator & Microwave

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Regency Inn Richmond

Hotel in Richmond with 24-hour front desk and restaurant
Along with a restaurant, this hotel has coffee/tea in a common area and a business centre. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, a 24-hour front desk and ATM/banking services are on-site.
Regency Inn Richmond offers 100 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Regency Inn Richmond. During your stay, you're just a quick walk from Regency Square Mall. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a business centre, conference space and a lift
  • 9 minutes by car from Short Pump Town Center and 6 minutes from University of Richmond
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. Public spaces have free WiFi. There's an onsite business centre. The business-friendly Regency Inn Richmond also features a vending machine, coffee/tea in common area, and room service (during limited hours). Self parking is free.

Smoking is allowed in designated areas at this Richmond hotel.

Regency Inn Richmond has a restaurant on site.
Room service (during limited hours) is available.

Languages

Afrikaans, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Howard Johnson Inn Richmond West
Howard Johnson Richmond West
Regency Inn Richmond
Regency Richmond
Regency Inn
Regency Inn Richmand
Regency Inn Richmond Hotel
Regency Inn Richmond Richmond
Regency Inn Richmond Hotel Richmond

Regency Inn Richmond Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 427 out of 1005 reviews
Rating 8 - Good. 153 out of 1005 reviews
Rating 6 - Okay. 113 out of 1005 reviews
Rating 4 - Poor. 88 out of 1005 reviews
Rating 2 - Terrible. 224 out of 1005 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Summer

Stayed 4 nights in Mar 2025

2/10 Terrible

Patricia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was the worst hotel I’ve ever stayed at. We were catfish, the pictures don’t look nothing like the rooms.
Stayed 2 nights in Mar 2025

6/10 Okay

Andrew

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All thumbs up
Stayed 1 night in Mar 2025

6/10 Okay

Susan

Liked: Staff & service, room comfort
The hotel is dated. Carpet wasn't well vacuumed.
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Stayed 1 night in Mar 2025

8/10 Good

Ashley

Travelled with family and small children, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
WiFi sucks, but pretty clean compared to most motels
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Disliked: Room comfort

Get what you pay for ($55 per night)

I paid $55 per night. So, it exceeded my expectations - clean towels and sheets and working air conditioner and it was relatively clean. There is the saying you get what you pay for - for $55 I got more than I paid for. No regrets and no issues -- just minor inconveniences. Would do it again.
Stayed 2 nights in Mar 2025

6/10 Okay

Heather

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Mirrored bed

Room was not too bad but had no idea a mirror the size of the bed would be on the ceiling! Also the toilet was very small and would be very hard for a tall person to get up and down from.
Stayed 1 night in Mar 2025

10/10 Excellent

Shaun

Stayed 1 night in Mar 2025

4/10 Poor

Cynthia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The toilet was loose wobbled, the room had cigarette burns on furniture and the bathroom vanity.
Stayed 1 night in Mar 2025

2/10 Terrible

Brad

Disliked: Cleanliness, staff & service, property conditions & facilities

Nope.

It took a long time to check-in. It was dirty. No phone, no place to hang up clothes, no iron/board. A really poor experience all the way around.
Stayed 1 night in Mar 2025

8/10 Good

Cassandra

Its antiques
Stayed 2 nights in Feb 2025

10/10 Excellent

Mike, Chester

Stayed 1 night in Mar 2025

10/10 Excellent

Ira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Peggy, Camano island

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We made online reservations & check-in was quick'n'easy. However, our non-smoking room was unmade/unready for us. Once we discovered this, we were given another room which appeared clean but had strong nicotine odors. Last room change was made and seemed alright initially -- but once heater was running, the stale marijuana smell became strongly distinct; plus 1 of 2 door locks didn't work & 2 of the 3 lamps did not work. Although they do not serve breakfast, they do provide a refrigerator & microwave. Coffee/tea was available in the lobby.
Stayed 1 night in Mar 2025

10/10 Excellent

Shaun

Stayed 1 night in Mar 2025

2/10 Terrible

Moses

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 1 night in Mar 2025

2/10 Terrible

Deon

Stayed 1 night in Feb 2025

8/10 Good

Jason

Stayed 2 nights in Mar 2025

10/10 Excellent

Ira

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 outta 10!! If you’re looking for a cheap hotel with large,clean rooms and everything functioning,located right next-door to the Kroger supermarket, with a great staff this is it! And if you have any problems, please talk to the staff they will quickly help with whatever you need. No need to leave bad reviews, just get help from the front desk and everything will be solved! I even extended my stay. Great stay! Front lobby is a hoot. Personality plus!!
Stayed 1 night in Mar 2025

2/10 Terrible

Michael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a complete dump. The rooms are so filthy and the rooms are smoke filled. The rooms are noisy … we can hear the people next door. Bedsheets have cigarette burns. The bathtub is filthy. The floor is very dirty. This is a terrible place to stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We came in for an importer meeting with family and were so happy with our stay at your facility. The staff was very welcoming and professionalism. The price was wonderful. The walking distance of nearby places to get things at was very nice as well as the things we drove to were also very close. I would definitely recommend this place to others.
Stayed 1 night in Mar 2025

10/10 Excellent

Candice

Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025