6/10 – Okay
Brad W.
15. Apr. 2025
Gut: Sauberkeit
Sauna - No Discount, yet...
We arrived Tuesday around 10 p.m. for a five-night stay. Check-in was smooth and the home was easy to access. We settled in and set the AC to “AUTO” as instructed. The home was warm, but we went to bed hoping it would cool overnight.The AC seemed to work, but by 11 a.m. the next day, the inside temp was rising with the outdoors. At 1 p.m., it was 84 inside. I called and messaged management, finally getting a reply near 10 p.m. saying it was “normal” and just needed time to catch up.Well... it never did.The house hit 87 inside. It consistently stayed about 4 cooler than outside, and we don’t think the AC was working at all. Locals said it was the first time they'd used AC in 2025—maybe it was still hibernating. Communication with management was polite, but action didn’t happen until day three. We were miserable—especially with three guests over 70—and hoping for a restful break between travel weeks.Other options were limited. Rentals were booked, and hotels didn’t have space for our group. A day before departure, management let us know the entire AC unit needed replacement—scheduled for the day after we left.We understand things happen. But the thermostat showed two overdue maintenance alerts from 2024. A simple check could’ve saved this sweaty adventure. We bought box fans and powered through.Other notes:Front door had pry marks; backyard gate was broken.Trash bins were overflowing with nowhere to put ours.Master bedroom pillow had a mystery stain No(we did
Brad W.
Aufenthalt von 5 Nächten im April 2025