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Hotel Rio Lagartos

3.0 star property

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View from property
Deluxe Studio Suite, Sea View | Free WiFi, bed sheets
Hallway
Terrace/patio
Deluxe Studio Suite, Sea View | Free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Calle 14, 19, Río Lagartos, YUC, 97720
  • Place, Municipal Palace
    ‪3 min walk‬
  • Place, Rio Lagartos Lighthouse
    ‪3 min walk‬
  • Place, Malecón Río Lagartos
    ‪3 min walk‬

Room options

View all photos for Deluxe Studio Suite, Sea View

Deluxe Studio Suite, Sea View | Free WiFi, bed sheets

Deluxe Studio Suite, Sea View

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Double Room, Garden View

Free WiFi, bed sheets

Comfort Double Room, Garden View

8.8 out of 10
Excellent
(3 reviews)
  • Partial sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Double Room, Partial Ocean View

Comfort Double Room, Partial Ocean View | Free WiFi, bed sheets

Comfort Double Room, Partial Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Triple Room, Garden View

Comfort Triple Room, Garden View | Free WiFi, bed sheets

Comfort Triple Room, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Comfort Triple Room, Partial Sea View

Comfort Triple Room, Partial Sea View | Free WiFi, bed sheets

Comfort Triple Room, Partial Sea View

9.6 out of 10
Exceptional
(4 reviews)
  • Partial sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

Hotel Rio Lagartos

An outdoor pool, a restaurant and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli and a rooftop terrace are on-site.
Hotel Rio Lagartos offers 30 air-conditioned accommodations, with free toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. This Río Lagartos hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Rio Lagartos, you're just a quick walk from Municipal Palace. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a rooftop terrace, a terrace and TV in a common area
  • On-site recreation includes complimentary bicycles
  • Just a 3-minute walk from Municipal Palace and 4 minutes on foot from Rio Lagartos Lighthouse
Hotel Rio Lagartos offers its guests an outdoor pool and complimentary bicycles. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A rooftop terrace, tour/ticket assistance, and a garden are also featured at Hotel Rio Lagartos. Free self parking is available.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Hotel Rio Lagartos has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MXN 150 for adults and MXN 75 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Private picnics
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for MXN 100.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 150 for adults and from MXN 75 for children
  • Crib (infant bed) fee: MXN 100.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9 AM to 9 PM

Property is also known as

Hotel Hotel Rio Lagartos Rio Lagartos
Rio Lagartos Hotel Rio Lagartos Hotel
Hotel Hotel Rio Lagartos
Hotel Rio Lagartos Rio Lagartos
Rio Lagartos Rio Lagartos
Hotel Rio Lagartos Hotel
Hotel Rio Lagartos Río Lagartos
Hotel Rio Lagartos Hotel Río Lagartos

Hotel Rio Lagartos Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 131 out of 258 reviews
Rating 8 - Good. 93 out of 258 reviews
Rating 6 - Okay. 21 out of 258 reviews
Rating 4 - Poor. 9 out of 258 reviews
Rating 2 - Terrible. 4 out of 258 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities
The room was very nice, the staff terrific and location was wonderful
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Matéo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just amazing, everything was perfect
Stayed 1 night in Mar 2026
Verified

8/10 Good

Gavin

The hotel is in front of the golf. Beautiful beach and gardens. Rooms and bedding are spacious and comfortable. Good service from staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a lovely place to stay overlooking the water.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were clean and spacious
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities
Wonderfully friendly and helpful staff. The hotel was clean and tidy and our room was very large. The pool and garden are kept tidy and the boardwalk through the mangrove to the edge of the lagoon was great. Fabulous place to sit and watch the flamingos and other birds on the lagoon.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Maria Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Stacy Jae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay! Staff were accommodating and helpful.
Stayed 2 nights in Dec 2022
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and with the sunset dock.
Stayed 1 night in Jan 2023
Verified

8/10 Good

Qinglin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its location is excelent. Staffs are friendly and helpful.room is large.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This beautiful hotel was hosted by the most friendly of people. Very clean property - the rooms were nice. The pool didn’t look like it was ready for visitors. Not dirty but also not clean. A little work on the pool area would help tremendously. The breakfast? Chef’s kiss - it was out of this world. Only issue I experienced was the mattress was really hard. I think mattress toppers should be considered by management. Highly recommend for a short stay. The staff was so friendly & so nice to talk with.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Biosphere

Great destination
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful place to stay in Rio, with great views, a nice pool, and food service starting at 7am so you don’t miss out on morning flamingo tours, etc.
Verified

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two day trip

Very comfortable hotel with a gorgeous warm pool. Hotel has its own dock where you can get picked up for waterboat tours.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Ruben

Liked: Amenities, property conditions & facilities
.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly and kind they gave me a piece of cake as it was my b-day
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Great service. We felt pampered and taken care of.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Della

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. They went out of their way to make us feel comfortable. The roof top deck was such a great space to have a drink on and to look at the views of the river. The pool with swings and a bar was a great place to hang out in to cool down on a hot day.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, hotel was better that we expected. Excellent staff, food and drinks at the restaurant were great, fresh and delicous. Beatutiful view. Niece pool and garden, would highly recommend to anyone
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so nice! The lace was great!
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Lynee

Liked: Cleanliness, room comfort
Disliked: Staff & service
This hotel has potential but missed the Mark in so many ways. Unorganized staff, that you couldn't recognize as staff, no uniforms no name tags, less than hospitable service. Attention was needed during all 4 nights of our stay to cleaning common areas and the pool. The room was clean and beds comfortable. There was a family of raccoons living in the walls of the hotel which we saw come and go from the holes in our patio roof which made it smell and was very noisy at night. The town itself is fabulous, and this hotel has potential if they would make some improvements.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Employees at desk and restaurant were friendly & helpful. Room was spacious and had a small balcony with a view of the harbor. Bed was pretty new but hard. Pool was cool ... but not cold, and the poolside furniture was serviceable. Breakfast included with hotel stay was more than decent: fresh fruits, coffee, eggs. Beer & wine selection could be better. Rio Lagartos is not a sophisticated town, so don't plan on fancy fancy, but it's a good place to relax and to go on a nature tour (flamingos, pelicans, frigates, crocodiles, mangrove, etc). Just about every restaurant in town advertises tourist information; after a bit, you learn to tell them you want less, not more, information. Price for the room, esp as it included food, was very good, and the staff would make up your room every day if you wanted it done.
A view of hotel from the pool ... with very pale legs (to date).
A restaurant across from the hotel advertising tourist information: resist the impulse!
A view from our balcony at night ... onto a kids' playground.
Tour captain steered us into mangrove ... and posed us romantically.
Stayed 5 nights in Jan 2026
Verified

2/10 Terrible

Karen

I asked to cancel this hotel as it was an error. I wanted to book San Felipe in Baja California, not San Felipe in Cancun
Stayed 1 night in Nov 2024
Verified

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the quaintness of the hotel. It was clean and presented well. We didn’t like the food that we had ordered. This is why we give the 4 star review.
Stayed 1 night in Feb 2024