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Hotel Lagoon

3.5 star property
VIP Access

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Photo gallery for Hotel Lagoon

Superior Double Room, 1 Queen Bed | 1 bedroom, minibar, in-room safe, desk
Lobby sitting area
Exterior
Lobby sitting area
Outdoor dining

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Gym

Explore the area

View in a map
Kilometer 13 + 800, Vía JMC - Vereda El Tablazo, Rionegro, Antioquia
  • Place, San Vicente Foundation Specialized Centers
    ‪19 min walk‬
  • Place, Complex Llanogrande Shopping Center
    ‪2 min drive‬
  • Place, Llanogrande Mall
    ‪3 min drive‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | 1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, 2 Double Beds, Lake View (Twin)

Superior Double Room, 2 Double Beds, Lake View (Twin) | 1 bedroom, minibar, in-room safe, desk

Superior Double Room, 2 Double Beds, Lake View (Twin)

9.4 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed | 1 bedroom, minibar, in-room safe, desk

Superior Double Room, 1 Queen Bed

8.0 out of 10
Very good
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | 1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(10 reviews)
  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Twin Room Superior

1 bedroom, minibar, in-room safe, desk

Twin Room Superior

  • 40 sq m
  • Sleeps 3

View all photos for Suite Executive

1 bedroom, minibar, in-room safe, desk

Suite Executive

  • 45 sq m
  • Sleeps 2

View all photos for Suite Junior

1 bedroom, minibar, in-room safe, desk

Suite Junior

  • 70 sq m
  • Sleeps 3

View all photos for Double Room Superior

1 bedroom, minibar, in-room safe, desk

Double Room Superior

  • 40 sq m
  • Sleeps 2

View all photos for Suite, 1 King Bed with Sofa bed, Lake View

Suite, 1 King Bed with Sofa bed, Lake View | 1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, 1 Queen Bed, Lake View

Superior Double Room, 1 Queen Bed, Lake View | 1 bedroom, minibar, in-room safe, desk

Superior Double Room, 1 Queen Bed, Lake View

8.0 out of 10
Very good
(1 review)
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

Suite Classic with Lake View

  • 70 sq m
  • Sleeps 3

Room Superior with Lake View

  • 40 sq m
  • Sleeps 2

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About this property

Hotel Lagoon

Family-friendly hotel with free breakfast and fitness centre
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli and a business centre.
Hotel Lagoon offers 109 accommodations with minibars and a safe. 43-inch flat-screen televisions come with cable channels. Bathrooms include a shower, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Lagoon. During your stay, you'll be within walking distance of San Vicente Foundation Specialized Centers. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym and a playground
  • Just a 4-minute drive from Complex Llanogrande Shopping Center and a few minutes from Llanogrande Mall
  • Dogs welcome for a fee (restrictions apply)
Hotel Lagoon offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business centre and 6 meeting rooms are available. The family-friendly Hotel Lagoon also features a terrace, a garden, and a picnic area. Free self parking is available.

This 3.5-star Rionegro hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
Hotel Lagoon has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Children's pool
  • Ecotours
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • High chair
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: COP 80000 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 79 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: COP 80000 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9:00 AM to 7:00 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Lagoon Rionegro
Hotel Lagoon Rionegro
Lagoon Rionegro
Hotel Hotel Lagoon Rionegro
Rionegro Hotel Lagoon Hotel
Lagoon
Hotel Hotel Lagoon
Hotel Lagoon Hotel
Hotel Lagoon Rionegro
Hotel Lagoon Hotel Rionegro

Reviews

Hotel Lagoon Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 204 out of 280 reviews
Rating 8 - Good. 47 out of 280 reviews
Rating 6 - Okay. 17 out of 280 reviews
Rating 4 - Poor. 7 out of 280 reviews
Rating 2 - Terrible. 5 out of 280 reviews

Reviews

10/10 Excellent

Lennis

Stayed 1 night in Aug 2025

10/10 Excellent

Alejandro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Great service Great people
Stayed 3 nights in Jul 2025

10/10 Excellent

LUIS F

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property
Stayed 3 nights in Jul 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing
Stayed 1 night in Jul 2025

10/10 Excellent

Doyle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine, with one exception. They had a coffee machine in the room, but no coffee pods.
Stayed 1 night in Jul 2025

10/10 Excellent

Gilda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Leyla

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is nice, clean and beautiful views. it has a good restaurant and it is a big place ...
Stayed 2 nights in Jul 2025

10/10 Excellent

marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Gabriel, Grand Bend

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, well looked after property. Staff are friendly and the breakfast buffet is excellent!
Stayed 3 nights in Jun 2025

4/10 Poor

Peter

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Make sure you bring your passport, not a photo, or you will be charged extra if you are an international tourist. The front desk staff does not speak English and is not there to help in any way.
Stayed 1 night in Jun 2025

10/10 Excellent

Edna

Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved this hotel. The staff is always welcoming and efficient. The amenities and service are excellent. We highly recommend it.
Stayed 1 night in Jun 2025

10/10 Excellent

tables

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Impecable Muy buena atención La comida increíble
Stayed 1 night in Jun 2025

10/10 Excellent

Sharon, Thousand Oaks

Liked: Cleanliness, amenities, property conditions & facilities
Lovely grounds with pools, beautiful views and balcony. Loved the room and restaurant especially. Excellent stay.
Stayed 1 night in May 2025

10/10 Excellent

Edkernie

Stayed 4 nights in May 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Gabriel, Grand Bend

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and clean. Service was excellent
Stayed 1 night in May 2025

10/10 Excellent

Zamara

Stayed 4 nights in May 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Angie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A mi pareja y a mi nos gusto mucho el Hotel. Muy tranquilo, nos gustaron los jardines y la comida en el restaurante Cumbal. El servicio en el restaurante es muy bueno al igual room service.
Stayed 3 nights in May 2025

6/10 Okay

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Close to hotel but they don’t really accommodate people stranded due to airline delay. Had a 6am flight cancelled so I got to this hotel at 9am. I had to wait until 3pm to check in. Not their fault necessarily but if hotel is empty then allow ppl stranded from flights to check in a bit earlier. Had to sit in lobby area for another 6 hours after waiting at hotel for around 4
Stayed 1 night in May 2025

10/10 Excellent

Santiago

Stayed 2 nights in Jan 2025

6/10 Okay

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were awesome, food was ok, area was a little noisy due to traffic and farm nearby.
Stayed 3 nights in May 2025

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Seth, Splendora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you are flying in or out of Medellín. Very comfortable rooms and a great breakfast! The pool and lawn area next to the pond is very nice as well. Would recommend staying here as I will probably return again in the future.
Stayed 1 night in Jan 2025

6/10 Okay

Pedro

Stayed 1 night in Apr 2025