Convenient walk to shops and restaurants. We went b/c it was close to glen ivy. Shout out to the staff for making sure my husband that is allergic to nuts. They were able to let me know what is safe for breakfast for him to eat. I wish I would have gotten her name.
Our stay wasâŠok. I know a lot of hotels donât do daily housekeeping since Covid but it would be nice if the trash was taken out daily. We stayed 3 nights and after the second night we had to request ours to get taken out, beds get remade, etc. When we got back to the room only the trash was taken out. People on our floor seemed to have the same problem because bags of food and trash would be left out overnight, sometimes for more than a day.
When coming back in from the pool we were also locked outside the hotel. We tried our key as instructed but it didnât work. We called the front desk and were placed on hold for 10+ minutes to stand outside in our swimsuits or walk all the way around to the front of the hotel with our 3 small children. Luckily, another family saw us and was able to let us back the hotel.
Finally, on our check out day housekeeping began knocking on our door at 10am even though checkout isnât until 11 and we had a do not disturb sign on the door. On your day of check out be ready early if you stay here. Not sure if I would recommend.
They couldn't find my reservation and told me they were booked up even though I received multiple emails stating that we were registered and they even took my money for the room. I had to fight to get them to dig into the issue. and then the place was dirty!
My second time staying here , I will be back.
The only thing I would say is the bed was a little hard , back of couch had a broken spring , I think I had a handicap shower it was a little hard to move around. I donât believe I asked for that.
One of the best places Iâve ever stayed. Our room was fantastic, shopping right next to us, and affordable. Only not so great thing was no one working the front desk at both check in and check out. Otherwise, I canât wait to stay again.
Everything was excellent, except that my room was right next to the elevators, so i could constantly here the elevator equipment which was extremely loud and annoying. Besides that the property was excellent.