Extended Stay America Suites - Norco

2.5 star property

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Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Standard Studio, Non Smoking, Refrigerator & Microwave | Private kitchen | Full-sized fridge, microwave, stovetop, freezer

Reviews

6.8 out of 10

Popular amenities

  • Kitchen
  • Gym
  • Pet-friendly
  • Breakfast included
  • Laundry
  • Parking included

Explore the area

View in a map
3265 Hamner Ave., Norco, CA, 92860
  • Silverlakes Sports Complex
    ‪4 min drive‬
  • Kaiser Permanente Hospital Riverside
    ‪10 min drive‬
  • La Sierra University
    ‪12 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪14 min drive‬

Room options

Deluxe Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Extended Stay America Suites - Norco

Hotel in Norco with free breakfast and 24-hour fitness centre
Along with a 24-hour fitness centre, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites - Norco offers 122 accommodations. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels. Kitchens offer full-sized fridge/freezers, stovetops and microwaves. Bathrooms include a combined bath/shower unit.

This Norco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Extended Stay America Suites - Norco. During your stay, you'll be close to Lake Norconian. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, a lift and a vending machine
  • On-site recreation includes a 24-hour gym
  • 14 minutes by car from Ontario Mills Shopping Mall and 15 minutes from California Baptist University
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. Public spaces have free WiFi. A 24-hour fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Extended Stay America Suites - Norco. Limited free parking is available on a first-come, first-served basis.

This Norco hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Limited on-site parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 45
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 45 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Woodspring Suites Riverside Norco
Extended Stay America Suites Norco
Extended Stay America Suites - Norco Hotel
Extended Stay America Suites - Norco Norco
Extended Stay America Suites - Norco Hotel Norco

Extended Stay America Suites - Norco Reviews

Reviews

6.8
Rating 10 - Excellent. 345 out of 912 reviews
Rating 8 - Good. 143 out of 912 reviews
Rating 6 - Okay. 124 out of 912 reviews
Rating 4 - Poor. 112 out of 912 reviews
Rating 2 - Terrible. 188 out of 912 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Anna Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hallway smell stinky.
Stayed 1 night in May 2025

2/10 Terrible

Greg

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luckily it was only to sleep here but very run down hotel including staff. Strange to have to ask for cooking items or even shampoo! We almost cancelled our reservation after seeing our room. Smelled very strange too. Blinds were broken.
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Yareli

Disliked: Cleanliness
Stayed 3 nights in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Not the best or worst

When we arrived the door was left open but we checked in after 11pm. We were short a pillow, bed was hard and so were the pillows.
Stayed 2 nights in May 2025

2/10 Terrible

roxanna

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Booked a smoke free room, as soon as we entered room it smelled like an ash tray. Worse booking ever.
Stayed 1 night in May 2025

8/10 Good

Christy, Long Beach

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
The staff is what made the stay. So friendly and helpful, it was a pleasure. The rooms themselves needed a bit of updating. However, for what we paid, we were good with it. It’s definitely the place you want to stay if you need the small kitchen.
Stayed 2 nights in May 2025

4/10 Poor

Eliseo

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
You get what you pay for. Excellent customer service but the hotel smelled. Dirty carpet. If you just need a place to sleep this is it. Not a place to stay and hang out.
Stayed 1 night in May 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was mediocre, no seating area.
Stayed 1 night in May 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Its a nice hotel, needs some upgrades but still good and the price is good too.
Stayed 2 nights in May 2025

2/10 Terrible

mayra

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We stay one night , the ceiling lights keeps turning on in the middle of the night . The blinds in the window didn’t close and when we turn on the heater it smells really bad . Both beds very uncomfortable to sleep on.
Stayed 1 night in May 2025

2/10 Terrible

Damien

Don’t go

The rooms were dirty. There were bedbugs smelled like piss in the hallways.
Stayed 1 night in May 2025

2/10 Terrible

Chioma Doris

Disliked: Staff & service, property conditions & facilities
Stayed 8 nights in May 2025

6/10 Okay

Cecilia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in May 2025

2/10 Terrible

Brian

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities
We checked in late night. The next day our stuff was bagged up and we got downgraded to a handicap room that smelled horrible. The staff was unprofessional and a HUGE inconvenience.
Stayed 2 nights in May 2025

2/10 Terrible

Jennifer

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel had a foul smell in the hallways and stairwells. It was loud and noisy and Was woken up at 1:30am with music coming from room next door. Staff appeared to be short handed. Do not recommend this hotel.
Stayed 1 night in May 2025

4/10 Poor

Irma, CATHEDRAL CITY

Disliked: Property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

cecilia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I had the worst experience yet. They’ve allowed these room to all be pet friendly. I pr payed for room and walked into the room and all I could smell was dog. I then asked for another room, the second as well smelled like dog. I went downstairs to request a clean not smelling room. Receptionist said that she had three more rooms to look at for me that were available. Upon her return she said there was not one that wasn’t bad. I said ok and as soon as I walked in that room also smelled. This time I had no other options but to keep it. Being they are long stay rooms, the sofa was torn and you can tell someone was sitting on it for months being it was so worn out with cracked leather seats. I asked for a sheet to cover it. I also went down the street to stater Bros to get my own cleaning supplies and candles for the smell. I cleaned the floors and restroom myself. After spraying floors down with bleach, a sheet to cover sofa and utilizing candles it wasn’t so bad anymore. The next day I requested extra towels and that was a problem receptionist said being it was the weekend, said I wasn’t supposed to request extras because there stock is low and no one washes towels over the weekend. Over all it was a bad experience for me and never again will I stay at this hotel.
Stayed 2 nights in Apr 2025

2/10 Terrible

Samuel

Disliked: Cleanliness, room comfort
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

1 day stay costed me $502.12

I booked at 2:30 am and arrived at hotel 15 min later only to find out to pay extra because of a no early check in policy. So I paid hotels.com $113.23 plus pd extended stay $138.89 due to no early check in. I requested late check out 12:30 they said no problem. When it was time to check out they were knocking on the door calling the room I advised them I thought you guys agreed the late check out and the manager stated after 12pm maid service does not clean rooms so because it was 12:35/12:40 pm the maid can’t clean the room. Mind you when staff came to the door it was 2 housekeeping ladies and the manager feeling like we were gonna get jumped. I had a calming scented candle on for relaxation due my stress level my daughter is in active duty war so I just wanted to have some peace of mind. I blew out the candle and took candle with me and manager went into the room looked around I left a $20 tip I felt bad because apparently maid wasn’t able to clean as walking away the maids laughed an one said you forgot your smoke in the room I laughed and said my candle I don’t smoke! 3 days later got a $250 charge it was a incidental charge for smoking I called extended stay and said to them I was not smoking it was from my candle he replied well it’s a no smoking hotel! I should have put the damn lid to trap smoke in the jar.
Stayed 1 night in Apr 2025

10/10 Excellent

selenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was an excellent experience.
Stayed 3 nights in Apr 2025

6/10 Okay

Stace

Disliked: Cleanliness, property conditions & facilities, room comfort

Graduation stay in Williams AZ

**Review for Hotel.com I recently had a disappointing experience with Hotel.com that I feel compelled to share. I booked a hotel room but quickly realized I had selected the wrong date. After canceling just 30 minutes later, I was shocked to find that I would not receive a refund for my booking. This has left me feeling frustrated and dissatisfied with their customer service. Additionally, the hotel I ended up staying at in Williams for $149 was far from what I expected. The room was lacking basic amenities like a closet, iron, and ironing board, and the window in the rear was un covered, which made the space feel even more unsafe The overall appearance of the room was very old and rustic, with loose floorboards that added to the overall discomfort. For a price of $149, I expected a much better experience. I would not recommend using Hotel.com based on my experience, as their policies and the quality of their listings did not meet my expectations. Save yourself the trouble and look elsewhere for your travel needs.
Stayed 1 night in Apr 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Heriberto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025