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The Promissory Hotel

2.0 star property

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Photo gallery for The Promissory Hotel

Lunch and dinner served, Spanish cuisine
Classic Room, 1 King Bed | In-room safe, blackout curtains, iron/ironing board, free WiFi
Lobby
Premier Suite, Multiple Beds | In-room safe, blackout curtains, iron/ironing board, free WiFi
In-room safe, blackout curtains, iron/ironing board, free WiFi

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available
  • Bar

Explore the area

View in a map
201 S Jefferson St, Roanoke, VA, 24011
  • Place, Center in the Square
    ‪2 min walk‬
  • Place, Taubman Museum of Art
    ‪3 min walk‬
  • Place, Berglund Center
    ‪15 min walk‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪8 min drive‬

Room options

View all photos for Signature Suite, 1 King Bed with Sofa bed

In-room safe, blackout curtains, iron/ironing board, free WiFi

Signature Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Signature Suite, 1 King Bed with Sofa bed, Roll-in Shower

In-room safe, blackout curtains, iron/ironing board, free WiFi

Signature Suite, 1 King Bed with Sofa bed, Roll-in Shower

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premier Suite, 2 Bedrooms, Roll-in Shower

Floor plan

Premier Suite, 2 Bedrooms, Roll-in Shower

  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Premier Suite, 2 Bedrooms

Premier Suite, 2 Bedrooms | In-room safe, blackout curtains, iron/ironing board, free WiFi

Premier Suite, 2 Bedrooms

  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Premier Suite, Multiple Beds

Premier Suite, Multiple Beds | In-room safe, blackout curtains, iron/ironing board, free WiFi

Premier Suite, Multiple Beds

  • 47 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Classic Room, 1 King Bed

In-room safe, blackout curtains, iron/ironing board, free WiFi

Classic Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | In-room safe, blackout curtains, iron/ironing board, free WiFi

Classic Room, 1 Queen Bed

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft, 1 Bedroom

In-room safe, blackout curtains, iron/ironing board, free WiFi

Loft, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed and 1 Queen Sofa Bed

View all photos for Premier Suite, Multiple Beds

Floor plan

Premier Suite, Multiple Beds

  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Loft, 1 Queen Bed with Sofa bed

Loft, 1 Queen Bed with Sofa bed | In-room safe, blackout curtains, iron/ironing board, free WiFi

Loft, 1 Queen Bed with Sofa bed

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Signature Suite, 1 Queen Bed

Signature Suite, 1 Queen Bed | In-room safe, blackout curtains, iron/ironing board, free WiFi

Signature Suite, 1 Queen Bed

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Promissory Hotel

Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking and a 24-hour front desk. Private bathrooms are not en suite.
The Promissory Hotel offers 27 accommodations with laptop-compatible safes and complimentary bathrobes. This Roanoke hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Rooms have detached private bathrooms.

Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at The Promissory Hotel, you're just a quick walk from History Museum & Historical Society of Western Virginia. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy Spanish cuisine while dining at ¡Suerte!
  • Self-parking available for a fee
  • Services include luggage storage
  • On-site recreation includes a 24-hour gym
  • Steps from Center in the Square and a 2-minute drive from Berglund Center
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Promissory Hotel also features a 24-hour fitness centre and a lift. For a fee, parking is available.

This Roanoke hotel is smoke free.

¡Suerte! – This restaurant specialises in Spanish cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 10 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • ¡Suerte!

Things to do

  • 24-hour gym
  • Concerts/live shows

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways (122 centimetre high)
  • Lift (122 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Detached private bathroom
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 10.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.

The Promissory Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 9 out of 11 reviews
Rating 8 - Good. 2 out of 11 reviews
Rating 6 - Okay. 0 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

10/10

Cleanliness

10/10

Staff & service

8.0/10

Amenities

10/10

Property conditions & facilities

Reviews