See all properties

Best Western Rochester Marketplace Inn

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Rochester Marketplace Inn

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, individually decorated, individually furnished, desk
Lobby
Exterior
Lobby
Fitness facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
940 Jefferson Rd, Rochester, NY, 14623
  • Marketplace Mall
    ‪18 min walk‬
  • University of Rochester
    ‪5 min drive‬
  • Rochester Institute of Technology
    ‪7 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | 1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room) | 1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(36 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(31 reviews)
  • Sleeps 2
  • 1 King Bed

About this property

Best Western Rochester Marketplace Inn

Hotel in Rochester with free breakfast and 24-hour fitness centre
This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and a business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Best Western Rochester Marketplace Inn offers 94 accommodations with DVD players and coffee/tea makers. Each accommodation is individually furnished and decorated. 35-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision.

The free breakfast at Best Western Rochester Marketplace Inn gets good marks from our customers. During your stay, you'll be within walking distance of Monroe Community College. Free WiFi in public areas, free self-parking and a 24-hour gym are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by car from University of Rochester and 8 minutes from Rochester Institute of Technology
WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A 24-hour fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Best Western Rochester Marketplace Inn. Self parking is free.

This Rochester hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, French, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym

Family friendly

  • Cot (surcharge)
  • DVD player
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 25 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Marketplace
Best Western Marketplace Inn
Best Western Marketplace Inn Rochester
Best Western Marketplace Rochester
Best Western Rochester
Best Western Rochester Marketplace
Best Western Rochester Marketplace Inn
Marketplace Inn
Rochester Best Western
Best Western Marketplace Hotel Rochester
Best Rochester Marketplace
Best Western Rochester Marketplace Inn Hotel
Best Western Rochester Marketplace Inn Rochester
Best Western Rochester Marketplace Inn Hotel Rochester

Best Western Rochester Marketplace Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 406 out of 1008 reviews
Rating 8 - Good. 296 out of 1008 reviews
Rating 6 - Okay. 152 out of 1008 reviews
Rating 4 - Poor. 82 out of 1008 reviews
Rating 2 - Terrible. 72 out of 1008 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ann

Liked: Staff & service, property conditions & facilities
FRONT DESK STAFF VERY HELPFUL!
Stayed 1 night in May 2025

10/10 Excellent

Kathleen

Stayed 1 night in May 2025

6/10 Okay

Bettina

It was ok

It was just ok. The elevator was out of service when I arrived, meaning I had to carry my bag up 2 flights to the 3rd floor, but it was repaired by the next morning. The place is a bit older, but it was clean. Everything in the room worked except the sleep timer on the television remote and the refrigerator wasn't cold. The breakfast had minimal choice of bread/carbs and no fresh fruit options, only orange or cranberry juice. The coffee was excellent. The hot breakfast was standard powdered scrambled eggs, pork sausage and unseasoned potatoes. The staff was friendly, and it was relatively quiet for a Saturday night in a college town on graduation weekend. Would use again for another overnighter, but probably not for an extended stay.
Stayed 1 night in May 2025

8/10 Good

Miranda

Stayed 1 night in May 2025

6/10 Okay

Debbie

Liked: Staff & service, property conditions & facilities
Housekeeping needs to improve. No shampoo in room. Hair in sink upon arrival. Free breakfast is HORRIBLE!
Stayed 1 night in May 2025

10/10 Excellent

James

Stayed 1 night in May 2025

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to RIT for graduation ceremonies, easy access to the main highway and streets.
Stayed 2 nights in May 2025

6/10 Okay

Melissa

Travelled with family
Disliked: Staff & service
Our visit was fine. Average quality hotel.
Stayed 1 night in May 2025

8/10 Good

Bonnie

Liked: Staff & service, property conditions & facilities
Check-in was smooth. Room was fine. Elevator was out of service. Breakfast was good.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home

Great, cozy and comfortable!
Stayed 1 night in May 2025

2/10 Terrible

Yang

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ancient hotel. Blood on the pillow case, hairs on the sheets. Rude house keeping, pathetic free breakfast with no eggs. The hotel is so dirty I think it is unsafe to stay.
Stayed 1 night in Mar 2025

8/10 Good

ARELIS

Liked: Cleanliness, staff & service, property conditions & facilities
muy limpio y buel sevicios
Stayed 2 nights in May 2025

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mai Ning

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No toothbrushes night

This was my second time staying in this hotel, overall it's good, just a little tiny things like there were only two sets of towels for three of us, and I forgot bring toothpaste and toothbrush, they only have toothpaste but couldn't find any toothbrushes, I used my finger with toothpaste:) but front desk guy did offer me went downstairs so he could find me a toothbrush after another hour because I've been there twice every hour, I didn't go at last, really tired. Since it's starting with my own forgetful I still will give them a good, I will stay there next time when I visit Rochester.
Stayed 1 night in May 2025

8/10 Good

jdon

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
It was over all good stay
Stayed 1 night in May 2025

6/10 Okay

Lynnette

Liked: Cleanliness, staff & service
The manager and staff were awesome!
Stayed 4 nights in Apr 2025

10/10 Excellent

Bethany

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Kimberly

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff
Stayed 1 night in May 2025

8/10 Good

Wesley brizzy

Stayed 1 night in Apr 2025

4/10 Poor

Michael, Athens

Liked: Cleanliness
They did not find my reservation at first. Then on check out someone else thought that I had not paid. Rooms were fair. Bed and shower was good.
Stayed 1 night in Apr 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Apr 2025

10/10 Excellent

Gary

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Trevir

Liked: Cleanliness, staff & service, room comfort
Staff were excellent and provided great service, but hotel is looking tired. Bed was comfy and breakfast ok. Was cheap so good value for money
Stayed 1 night in Apr 2025

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with my stay!
Stayed 2 nights in Apr 2025