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Comfort Suites Rochester Henrietta University Area

2.5 star property

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Photo gallery for Comfort Suites Rochester Henrietta University Area

Exterior
Lobby
Free daily on-the-go breakfast
Desk, laptop workspace, blackout curtains, iron/ironing board
Coffee service

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Gym
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
2085 Hylan Dr, Rochester, NY, 14623
  • Marketplace Mall
    ‪13 min walk‬
  • University of Rochester
    ‪7 min drive‬
  • Rochester Institute of Technology
    ‪8 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite (2 Queen Beds and 1 Sofa Bed )

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite (2 Queen Beds and 1 Sofa Bed )

  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Suites Rochester Henrietta University Area

Hotel with free breakfast, in the vicinity of Monroe Community College
Along with a fitness centre, this smoke-free hotel has self parking and coffee/tea in a common area. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, a 24-hour front desk and a computer station are on-site. Housekeeping is not available.
Comfort Suites Rochester Henrietta University Area offers 66 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Rochester Henrietta University Area. During your stay, you'll be within walking distance of Veterans Memorial Park. Free breakfast, free WiFi in public areas and a gym are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and convenience store
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Monroe Community College and 8 minutes from Highland Park
  • Pets welcome for a fee
Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. The business-friendly Comfort Suites Rochester Henrietta University Area also features a fitness centre, a picnic area, and coffee/tea in common area. Parking is available for a fee.

This Rochester hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6 AM to 9 AM and at the weekend from 7 AM to 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per stay; includes in/out privileges)
  • RV/bus/lorry parking on site

Food and drink

  • Free on-the-go breakfast available 6 AM to 9 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Business services

  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 5.00 per stay (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Hotel Rochester
Comfort Suites Rochester
Comfort Suites
Comfort Suites Rochester Henrietta University Area Hotel
Comfort Suites Rochester Henrietta University Area Rochester

Comfort Suites Rochester Henrietta University Area Reviews

Reviews

6.8
Rating 10 - Excellent. 275 out of 1002 reviews
Rating 8 - Good. 252 out of 1002 reviews
Rating 6 - Okay. 183 out of 1002 reviews
Rating 4 - Poor. 139 out of 1002 reviews
Rating 2 - Terrible. 153 out of 1002 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Macy

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy place to stay

I always stay at comfort suites when i'm traveling through new york. The staff is great they have everything you want and there's a lot nearby. And they have a good breakfast.
Stayed 1 night in May 2025

2/10 Terrible

elaine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Horrible place.

Firstly they charge you for parking and they take $150.00 for deposit for any damages to property after you leave. The toilets could not flush until the following morning .no water going into the toilet tank. I would not recommend any one there.
Stayed 2 nights in May 2025

6/10 Okay

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Rev Dr Bonnie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located close to the highway and an assortment of restaurants. The parking lot has a number of potholes which made it difficult when I couldn't park in a handicap spot.
Stayed 3 nights in May 2025

2/10 Terrible

Cody

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Karin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and affordable hotel. Appreciated breakfast provided. Quiet area. Comfortable bed and good room size. Would stay again.
Stayed 2 nights in May 2025

10/10 Excellent

MARY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great for what i needed
Stayed 2 nights in May 2025

8/10 Good

mary

Travelled with partner
Decent room, comfortable bed, enough towels and decent shower, but was hoping for a swim in indoor pool, it was freezing! Breakfast had limited time. Evening staff at desk was not friendly, daytime staff more helpful. No written notice anywhere of check out time....usually there is some note in room, and couldnt see how to call fron desk from room phone! 😜
Stayed 1 night in May 2025

8/10 Good

Tonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a nice stay. The man who worked the desk overnight was wonderful. I think his name was Jason. We couldn’t figure out the shower and he came right down and showed us. There were really rowdy guests next door and he quickly solved that problem as well. The breakfast was mediocre and the mattress was rather stiff- but everything else was great!
Stayed 1 night in May 2025

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fam

Came into town for a graduation event and found all hotels in the area had extremely high rates. The hotel location was great, and staff were friendly. Breakfast was ok, and quiet atmosphere was good. During normal demand, with normal rates, the value would be fine, but seemed a bit overvalued for what we paid.
Stayed 2 nights in May 2025

4/10 Poor

Dennis

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Unexpected charge of $5 for parking, room next to the hotel pool & across from ice machine and elevators. First and last stay with this vendor.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Si chen, toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly stuff good budget place
Stayed 4 nights in May 2025

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 2 nights in May 2025

8/10 Good

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, felt safe teakes pets

The staff at the hotel was lovely. We were traveling with a dog and it was great they were dog friendly. Though the $100 pet fee was on the high side. With pets I believe they try to have you on the 1st floor for ease of outdoor visits. The room was clean The TV was pretty old and did not allow for streaming etc but it served its purpose.
Stayed 1 night in May 2025

2/10 Terrible

Sam

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty from floor carpet to beds and sofa, staff unfriendly at all with bad service, too expensive compare to other hotels in the area, I ll never stay in this hotel again and I don’t recommend it to anyone
Stayed 1 night in May 2025

2/10 Terrible

JAMILE

Stayed 2 nights in Apr 2025

6/10 Okay

Robert

Bad Practice!

I should charge you a fee to answer this. You charged me a fee to park. That is ridiculous! I’ve never experienced a suburban hotel doing that! You need to rethink this policy!
Stayed 1 night in Apr 2025

4/10 Poor

Amy

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room, breakfast was great. Very nice staff. Would recommend double queen room suite
Stayed 2 nights in Apr 2025

10/10 Excellent

Felicity

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Franchelis

Liked: Cleanliness
Stayed 3 nights in Apr 2025

6/10 Okay

Kelle

Stayed 2 nights in Apr 2025

8/10 Good

eloisa

Stayed 1 night in Apr 2025