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Country Inn & Suites by Radisson, Rochester-Pittsford/Brighton, NY

3.0 star property

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Photo gallery for Country Inn & Suites by Radisson, Rochester-Pittsford/Brighton, NY

Exterior
1 bedroom, in-room safe, desk, iron/ironing board
Studio Suite, 1 King Bed, Non Smoking | Living area | 32-inch LCD TV with cable channels, TV
Lobby
Property entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
2835 Monroe Avenue, Rochester, NY, 14618
  • Place, Nazareth College
    ‪3 min drive‬
  • Place, St. John Fisher College
    ‪5 min drive‬
  • Place, University of Rochester
    ‪7 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 44 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(127 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Non Smoking

  • 52 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(84 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Country Inn & Suites by Radisson, Rochester-Pittsford/Brighton, NY

Suburban hotel with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Country Inn & Suites by Radisson, Rochester-Pittsford/Brighton, NY offers 68 accommodations with a safe and free newspapers. 32-inch LCD televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The free breakfast at Country Inn & Suites by Radisson, Rochester-Pittsford/Brighton, NY gets high marks from our customers. During your stay, you'll be within walking distance of Pittsford Plaza. Free WiFi in public areas, free self-parking and a gym are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • 7 minutes by car from Strong and 9 minutes from University of Rochester
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A fitness centre, a library, and a vending machine are also featured at the business-friendly Country Inn & Suites by Radisson, Rochester-Pittsford/Brighton, NY. Self parking is free.

This 3-star Rochester hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Country Inn & Suites by Radisson, Rochester-Pittsford/Brighton, NY.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Rochester
Country Inn Rochester-Pittsford-Brighton
Rochester Holiday Inn Express
Holiday Inn Mayo Clinic
Country Inn Carlson Rochester-East NY
Country Carlson Rochester-East NY
Country Rochester-Pittsford-Brighton
Country Inn Suites by Radisson Rochester Pittsford/Brighton NY

Reviews

Country Inn & Suites by Radisson, Rochester-Pittsford/Brighton, NY Reviews

8.6

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 579 out of 1030 reviews
Rating 8 - Good. 284 out of 1030 reviews
Rating 6 - Okay. 97 out of 1030 reviews
Rating 4 - Poor. 37 out of 1030 reviews
Rating 2 - Terrible. 33 out of 1030 reviews

Reviews

6/10 Okay

Arlen

Carpet needs to be cleaned, too smelly
Stayed 1 night in Jun 2025

8/10 Good

Alfred

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Carlos

The room it was dirty and the smells it was bad,the breakfast it was good
Stayed 2 nights in Jun 2025

8/10 Good

Pascale, Highland

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great free breakfast buffet. Our room wasn’t in the main building where we checked in and it was up a flight of stairs with no elevator. Staff was friendly and the room was clean.
Stayed 1 night in Jun 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and convient location
Stayed 3 nights in Jun 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Peng, Ann Arbor

Stayed 1 night in Jun 2025

8/10 Good

May

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty good

Everything was clean and comfortable and the service was very friendly. The only disappointment was the breakfast food which was terrible.
Stayed 3 nights in May 2025

10/10 Excellent

Karen, Tacoma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, clean and well-appointed accommodations. A/C unit wasn't working as well as it should and the door hinge was terribly squeaky, but overall, it was a good experience and I will stay there again in the future.
Stayed 7 nights in Jun 2025

2/10 Terrible

Lexie

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice. While we were there, there was a heavy rain which flooded the room (as well as the lobby). The staff did as well as they could to shopvac the water. They offered us a different room, but because we were in an accessible room, we declined to move.
Stayed 6 nights in Jun 2025

2/10 Terrible

Dana

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our air conditioner was not working in our room on a 92 degree day. The front desk clerk claimed the hotel was full so we could not change rooms. I requested a fan and a partial refund for the inconvenience and the fact that I paid $240 for a room that I booked expecting A/C. The clerk said she’d reach out to her manager regarding my partial refund request. 9:30 PM that evening, I was denied my partial refund and offered another room! That was my original request shortly after check in when they claimed the hotel was full! By that time of the night, my daughter was asleep therefore we did not move. It was an unpleasant sleepiness, hot night! The next morning at 8:55am a maid walked into our room without knocking and the ‘do not disturb’ sign was on the door. I reported that incident to the front desk upon check out and the clerk told me she had me “checked out” already, that’s why the maid entered my room. I was obviously not checked out as I was standing right there requesting to check out! I was not even offered an apology. Terrible customer service; not even a simple , “ I’m sorry for the misunderstanding”.
Stayed 1 night in Jun 2025

8/10 Good

Paul

Clean. Convenient location.
Stayed 2 nights in Jun 2025

8/10 Good

Patrice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in a good location. Room was nice, however we did have a an issue with the bedding being unclean. It was resolved quickly by the front counter staff so no other issues. Great to have beverages and snacks available at all times! Really appreciated that! Overall, even with the bedding issue, we enjoyed our stay!
Stayed 1 night in Jun 2025

8/10 Good

Mariel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
lt was very clean and friendly. There was a lot of choices for dining in the area.
Stayed 1 night in Jun 2025

6/10 Okay

Melina

Travelled with family and small children
Liked: Cleanliness
Nothing unique or worth mentioning as great other than friendly staff. Mediocre quality. Worth less than what we paid.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sushil

Stayed 1 night in Jun 2025

8/10 Good

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

Cynthia S.

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The shower floor was slippery and there were no grab bars in the stall. Otherwise everything was fine
Stayed 2 nights in Jun 2025

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
All good, thanks.
Stayed 1 night in Jun 2025

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness, amenities
The shower head leaked, the dripping noise was noticeable even with the bathroom door closed. Overnight Staff were allowed to smoke near the air intake for the room I stayed in. Because I’m Very allergic to cigarette smoke I was nauseous most of the night.
Stayed 2 nights in Jun 2025

8/10 Good

Carmen

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Laura

Travelled with family
Disliked: Staff & service, property conditions & facilities

Staff is not friendly

This hotel was fine for two nights with my kids. Breakfast was one of the better things about this hotel. Rooms smell musty and have the bare minimum essentials needed. Front desk people are not friendly and no one working there smiles. They just look unhappy and annoyed. No elevator in the Lodge which was fine for us but could be an issue for others. I probably wouldn’t stay here again.
Stayed 2 nights in Jun 2025