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Fairfield by Marriott Rochester Henrietta/University Area

2.5 star property

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Photo gallery for Fairfield by Marriott Rochester Henrietta/University Area

Indoor pool
Exterior
Premium bedding, desk, laptop workspace, blackout curtains
Lobby
Fitness facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
4695 W Henrietta Rd, Rochester, NY, 14467
  • Place, Marketplace Mall
    ‪5 min drive‬
  • Place, Rochester Institute of Technology
    ‪6 min drive‬
  • Place, University of Rochester
    ‪10 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

8.6 out of 10
Excellent
(50 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed

8.8 out of 10
Excellent
(30 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Fairfield by Marriott Rochester Henrietta/University Area

Hotel with free breakfast, near Marketplace Mall
This smoke-free hotel features an indoor pool, a fitness centre and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities. Housekeeping is available on request.
Fairfield by Marriott Rochester Henrietta/University Area offers 63 accommodations, which are accessible via exterior corridors and feature free newspapers and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Fairfield by Marriott Rochester Henrietta/University Area. During your stay, you'll be close to Marketplace Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Just a 3-minute drive from Marketplace Mall and 5 minutes from Monroe Community College
Fairfield by Marriott Rochester Henrietta/University Area offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. The business-friendly Fairfield by Marriott Rochester Henrietta/University Area also features coffee/tea in common area, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Rochester hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Portable bathtub seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Rochester
Fairfield Inn Rochester South
Fairfield Inn Rochester South Henrietta
Fairfield Inn Rochester South Hotel
Fairfield Inn Rochester South Hotel Henrietta
Fairfield Henrietta
Fairfield Inn Henrietta
Henrietta Fairfield Inn
Fairfield Inn Rochester South
Fairfield by Marriott Rochester Henrietta/University Area Hotel

Reviews

Fairfield by Marriott Rochester Henrietta/University Area Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 395 out of 792 reviews
Rating 8 - Good. 234 out of 792 reviews
Rating 6 - Okay. 76 out of 792 reviews
Rating 4 - Poor. 49 out of 792 reviews
Rating 2 - Terrible. 38 out of 792 reviews

Reviews

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable, clean, good value for amount paid.
Stayed 1 night in Jul 2025

8/10 Good

Nicolle

Stayed 1 night in Jul 2025

2/10 Terrible

Tzu Leng

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
1. Noisy! We were given a room next to the elevator. We can hear the elevator going up and down through the wall. Took us awhile to figure out where the noise is from. The constant sound woke us up early morning. 2. Noisy! The ac unit is extremely loud. The room furniture seems modern and newish. Guess they didn’t bother to replace the old ac unit. 3. The bathroom is really tiny. Overall really bad stay and will avoid if you want a good rest.
Stayed 1 night in Jul 2025

4/10 Poor

William

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Bathroom floor had sticky goop patches. Pointed it out within an hour of arrival, and twice again to the front desk staff. We stayed 3 nights total, never any attempt to clean it by the staff. Gross, disappointing service. Never again for us.
Stayed 2 nights in Jul 2025

10/10 Excellent

Zachary

Stayed 2 nights in Jun 2025

10/10 Excellent

Walter, Waldorf

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was good, clean, I probably stay there next time I visit the area.
Stayed 4 nights in Jul 2025

8/10 Good

Andrew, Westford

Liked: Cleanliness, staff & service, property conditions & facilities
Room was OK, AC very noisy. Decent breakfast.
Stayed 1 night in Jul 2025

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
More toiletries
Stayed 1 night in Jun 2025

10/10 Excellent

RYAN

Liked: Cleanliness, staff & service, property conditions & facilities
Nice safe hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfy
Stayed 2 nights in Jun 2025

4/10 Poor

Davey

Travelled with family
Disliked: Staff & service, room comfort
Keys wasn’t working it was programmed 4 times back up and down from office to suite (both room keys)( so inconvenient) and it was a very late that we were checking was already exhausted. I just wanted to go to bed.then the emergency light keep on blinking all night long( once again attention was called to the front desk and was told that there was no maintenance worker available. They were going to give a discount)then no lights at all in the room by morning time because the power was done, uncertain areas of the hotel which of course, was on the side where our 2 rooms were, elevators were done like to use. The bathroom was stung like in the hotel room was done, and that was how the blinking in one of the suites which was the upper suite finally got the lights to stop blinking. after speaking to the morning front desk, I was just given the information to speak to a manager, but the manager herself was new and wasn’t going to be until Monday.
Stayed 1 night in Jun 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Eugene

Stayed 1 night in May 2025

6/10 Okay

Joan

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The front desk staff were very personable but we were dismayed to find our room hadn’t been cleaned properly. There was old rice left in the microwave and a used tea bag in the coffee maker. We also think that the bathroom amenities hadn’t been properly replaced. There were no drinking cups or hand lotion bottles. It made us start to question if the room had been vacuumed or the sheets changed since the last guest.
Stayed 1 night in Jun 2025

8/10 Good

Tricia

Liked: Cleanliness, amenities, property conditions & facilities
Very clean property. Friendly and helful staff. Coffee amazing.
Stayed 2 nights in May 2025

10/10 Excellent

Andre

Liked: Cleanliness, amenities, property conditions & facilities
ok
Stayed 3 nights in Mar 2025

6/10 Okay

Michael

Stayed 3 nights in May 2025

10/10 Excellent

Susan

Stayed 1 night in May 2025

10/10 Excellent

Tie

Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

James

Travelled with family
Disliked: Cleanliness

Unclean Pool

Our stay at this hotel was overall fine, but the evening of the one night we stayed, we used the pool. After spending some time with my kids in the pool, I began to notice some very disgusting looking globs in the pool. It made me feel sick to my stomach, and I feel sick to my stomach now even recalling this. It was gross.
Stayed 1 night in May 2025

6/10 Okay

Alberto

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Standard service for a very high price.
Stayed 2 nights in May 2025

8/10 Good

Jennifer

Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Stayed 1 night in May 2025

8/10 Good

Linda

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Served the purpose for graduation. Pillows were flat
Stayed 2 nights in May 2025