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Hampton Inn Rochester Irondequoit

2.5 star property

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Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

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1323 E Ridge Rd, Rochester, NY, 14621
  • Place, Rochester General Hospital
    ‪8 min walk‬
  • Place, Strong
    ‪14 min drive‬
  • Place, University of Rochester
    ‪17 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪16 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible

7.4 out of 10
Good
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 2 Queen Beds

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Roll In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.0 out of 10
Very good
(29 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(48 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Reception
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About this property

Hampton Inn Rochester Irondequoit

This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space and dry cleaning are on-site. Housekeeping is available on request.
Hampton Inn Rochester Irondequoit offers 77 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn Rochester Irondequoit. During your stay, you'll be within walking distance of Rochester General Hospital. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy Italian cuisine while dining at Pasta Villa
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a meeting room and conference space
  • On-site recreation includes a gym
  • 6 minutes by car from Strong and 10 minutes from University of Rochester
  • Cats and dogs welcome for a fee
Hampton Inn Rochester Irondequoit offers its guests an indoor pool and a fitness centre. There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 600 square feet (56 square metres) and includes conference space. The business-friendly Hampton Inn Rochester Irondequoit also features a vending machine, coffee/tea in common area, and dry cleaning/laundry services. Self parking is free.

This Beaux Arts Rochester hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:00 AM.
Pasta Villa – This restaurant specialises in Italian cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Pasta Villa

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 600 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Irondequoit
Hampton Inn Irondequoit Hotel
Hampton Inn Irondequoit Hotel Rochester
Hampton Inn Rochester Irondequoit
Hampton Inn Rochester Irondequoit Hotel
Hampton Rochester Irondequoit
Hampton Inn Rochester Irondequoit Hotel
Hampton Inn Rochester Irondequoit Rochester
Hampton Inn Rochester Irondequoit Hotel Rochester

Hampton Inn Rochester Irondequoit Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 447 out of 1002 reviews
Rating 8 - Good. 270 out of 1002 reviews
Rating 6 - Okay. 124 out of 1002 reviews
Rating 4 - Poor. 82 out of 1002 reviews
Rating 2 - Terrible. 79 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Molly

Stayed 1 night in Nov 2025

10/10 Excellent

Tanishia

Stayed 1 night in Nov 2025

10/10 Excellent

Darius J

Stayed 1 night in Nov 2025

10/10 Excellent

ze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay
Stayed 1 night in Nov 2025

6/10 Okay

Amanda

I was told my room would be serviced daily. I asked so I could adjust. My room was only serviced once. Twice I had to ask for clean towels and paper products which had run out.
Stayed 3 nights in Nov 2025

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
everything was perfect and we are anticipating the same delightful "vacation" with you over the Christmas holiday.
Stayed 1 night in Nov 2025

8/10 Good

Dameion

Stayed 1 night in Nov 2025

10/10 Excellent

Susan, New Hartford

Liked: Cleanliness, amenities, property conditions & facilities
Keira or Leila has been great All the front desk people have been so attentive.
Stayed 2 nights in Nov 2025

6/10 Okay

Theodore

Travelled with family
Liked: Cleanliness
Front desk uncooperative on two occasions. We had requested the room be made up early afternoon of the second day, and clean towels provided. Didn't happen. We had to go down to the front desk to get the clean linen. No one was at the front desk when we tried to check out; just a note saying "we had to step away and will be right back." After 15 minutes, still absent. We've never before stayed at a Hampton Inn where customer service was so faulty. Will not be back.
Stayed 3 nights in Nov 2025

2/10 Terrible

Paula

They did not have my reservation even though I presented the charge on my online banking. I would like a refund and the room I got was twice what my booked room was. So I’m not happy !
Stayed 1 night in Nov 2025

8/10 Good

Pete

Stayed 3 nights in Nov 2025

10/10 Excellent

Tanishia

Stayed 1 night in Nov 2025

4/10 Poor

Cynthia

Travelled with family
Liked: Cleanliness
This is the second time we stayed at this hotel. First time was slightly better. Check in went fine, staff was very nice, room was clean. However the heater/ac unit didn’t work properly. Walked into the room which was 75 degrees-very, very warm, which is understandable because Rochester seems to be cold almost all year (lol), but too warm for us Long Islanders. We attempted to cool the room down by lowering the unit, but it wouldn’t work at all, though the unit did make a lot of noise as if it was turning a compressor on and off - it actually didn’t work correctly until about 4 in the morning. The beds were also so firm it felt like sleeping on an ironing board and very noisy all around us. You could hear the people in the rooms next door and upstairs and even very clearly hear everything outside. We have to make one more trip to Rochester, but likely will not be staying at the Hampton Inn a third time - I must say despite my complaints, it is far superior to the Holiday Inn Express down the street from this hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Molly

Liked: Cleanliness, amenities, property conditions & facilities
Staff was superb. The room was clean and cozy. Thank you!
Stayed 2 nights in Nov 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Best place ive been
Stayed 1 night in Nov 2025

10/10 Excellent

Jana

Stayed 1 night in Nov 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service
Friendly staff!
Stayed 4 nights in Nov 2025

6/10 Okay

Barbara

Business traveller
Liked: Cleanliness, staff & service
The room had a bad odor. it
Stayed 3 nights in Oct 2025

2/10 Terrible

Shawn

No hot water for 2 days, clogged sink and bath tub for 2 days, had to ask for clean towels over and over for a 5 day stay, and last night there a teen soccer team was screamin and slammin doors at 5am. Told front desk which was a waste of a dial. . Where is the 20% discount and have not. Not enough for this place.
Stayed 5 nights in Oct 2025

6/10 Okay

DEBRA

Stayed 4 nights in Oct 2025

10/10 Excellent

Aisha

Stayed 1 night in Oct 2025

4/10 Poor

Sarah

Travelled with family
Disliked: Amenities, property conditions & facilities
Staff was very unpleasant and no hot water
Stayed 2 nights in Oct 2025

10/10 Excellent

Briona

Stayed 1 night in Oct 2025

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good receptionist friendly !
Stayed 2 nights in Oct 2025

10/10 Excellent

Roshinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't eat breakfast but it looked good...
Stayed 1 night in Oct 2025