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Inn on Broadway

3.5 star property
VIP Access

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Photo gallery for Inn on Broadway

Ballroom
Deluxe Room | Bathroom | Designer toiletries, hair dryer, bathrobes, towels
Luxury Room, 1 King Bed, Fireplace | Premium bedding, down duvets, individually decorated
Deluxe Room | Private kitchenette | Coffee/tea maker
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Breakfast included
  • 24/7 front desk
  • Parking included

Explore the area

Map
26 Broadway, Rochester, NY, 14607
  • Eastman School of Music
    ‪3 min walk‬
  • Strong
    ‪6 min walk‬
  • Blue Cross Arena
    ‪15 min walk‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Luxury Room, 1 King Bed, Fireplace

Luxury Room, 1 King Bed, Fireplace | Premium bedding, down duvets, individually decorated

Luxury Room, 1 King Bed, Fireplace

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down duvets, individually decorated

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Traditional Room

Traditional Room | Premium bedding, down duvets, individually decorated

Traditional Room

  • Sleeps 3
  • 1 Queen Bed

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About this property

Inn on Broadway

Georgian hotel with free breakfast and free valet parking
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Housekeeping is available on request.
Inn on Broadway offers 25 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Our customers tell us that they can't get enough of the helpful staff at Inn on Broadway. During your stay, you're just a quick walk from Strong. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, luggage storage and wedding services
  • Steps from Eastman School of Music and 6 minutes on foot from Strong
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 4 meeting rooms. Event space at this hotel measures 3746 square feet (348 square metres) and includes conference space. A library, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Inn on Broadway. Free self parking and valet parking are available.

This 3.5-star Rochester hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 11:00 AM.
Tournedos Steakhouse – This fine-dining restaurant serves lunch and dinner. Reservations are required.
The Lounge – This bar serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • The Lounge
  • Tournedos Steakhouse

Things to do

  • Library

Family friendly

  • Free rollaway/extra bed

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 3,746 square feet of conference space
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Hardwood flooring in public areas
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1929
  • Georgian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Broadway Inn
Inn On Broadway Hotel Rochester
Inn Broadway
Inn Broadway Rochester
Broadway Rochester
Inn on Broadway Hotel
Inn on Broadway Rochester
Inn on Broadway Hotel Rochester

Inn on Broadway Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 410 out of 656 reviews
Rating 8 - Good. 170 out of 656 reviews
Rating 6 - Okay. 49 out of 656 reviews
Rating 4 - Poor. 13 out of 656 reviews
Rating 2 - Terrible. 14 out of 656 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Loreta

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was absolutely perfect! The room was incredibly spacious yet still felt cozy, with a beautiful fireplace adding to the ambiance. It was one of the best stays we’ve ever had, and we can’t wait to return!!
Stayed 2 nights in Jan 2025

8/10 Good

Maria

Stayed 2 nights in Jan 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 4 nights in Jan 2025

10/10 Excellent

Inbal, New York

Stayed 1 night in Jan 2025

8/10 Good

Daniel

Travelled with family
Disliked: Property conditions & facilities
It was nice but had a couple problems in the room they were never addressed. The bar closed early
Stayed 3 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely love this hotel. It’s a nice little escape in the middle of Rochester…great for visits when I visit my daughter at U of R. The check-in process was quick and the young lady at the front desk was extremely helpful. Great room and convenient location.
Stayed 1 night in Jan 2025

10/10 Excellent

Xuan-Trang, Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked it for its convenient location and its charming decor. It was surrounded by many dining options, including the inn's restaurant. We would stay here again.
Stayed 2 nights in Jan 2025

2/10 Terrible

Dominique

Stayed 3 nights in Jan 2025

10/10 Excellent

Nicole

Stayed 2 nights in Jan 2025

2/10 Terrible

Sean, Ellicott City

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The stay at the inn on Broadway was probably the worst hotel sleeping/accommodation experience I’ve ever had. For a boutique hotel the lobby was nice clean, but the rooms were pathetic drab chic attempt at aesthetics. Small bathroom with a small corner sink with two mirrors that you could even see yourself. The bed was horrifically uncomfortable. Felt like I was sleeping on a board. Mind you, I have a firm mattress at home and I enjoy a firm bed, but this bed was so old so worn out the springs on all four edges of the wall of the mattress were protruding out. my arm and my hip fell asleep multiple times woke me up multiple times because of a nerve compression this defective bed caused. The Plumbing, clanked and clanked and clanked all night long, woke me up multiple times. The hotel had very little occupancy yet they stick me in the worst room possible in my opinion. If you have upgraded rooms, I would think you’d want to show off your better rooms by upgrading your customers. I did go downstairs at around 7 AM to speak with the manager/ person at the front desk as I was raging with anger and sleep exhaustion. I explained to him my dissatisfaction with the accommodations. He was apologetic and understanding, it was not his fault, as I blame the bedding and poor room aesthetics/accommodations on management who are obviously doing things on the cheap. The include MD breakfast is a joke, coffee /tea and candy. I would NOT stay at this hotel on my return visit to Rochester.
Stayed 1 night in Jan 2025

10/10 Excellent

Mary Eleanor

Travelled with family
Liked: Amenities
The room was very spacious and comfortable. The staff was friendly. The location was within walking distance of all major museums.
Stayed 2 nights in Jan 2025

10/10 Excellent

Stephen

Stayed 1 night in Jan 2025

10/10 Excellent

Wendi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Years stay

We had a great stay at the Inn on Broadway. The staff is so nice and the vintage feel to the place was awesome. Even came with a real room key, not a plastic card!
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow - great place. Friendly, helpful staff. Great decor. Will definitely stay here again!!!
Stayed 1 night in Dec 2024

4/10 Poor

Suzannne

Stayed 3 nights in Dec 2024

10/10 Excellent

jackie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Christmas Getaway

Lovely old hotel with lots of character and detail. Beautiful fireplace and christmas trees on the second floor.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service was amazing. Brian at the bar was super helpful and friendly. The room was nice but had some wear and tear. Our room had an adjoining door we weren’t using which was unfortunately let in a good amount of noise from the next room. Otherwise it was way better than staying in a traditional hotel room.
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel. Comfy bed. Great location.
Stayed 1 night in Dec 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Beautiful, historic property, professional and welcoming staff. Incredible restaurant on premises.
Stayed 1 night in Dec 2024

10/10 Excellent

Megan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is oozing with charm. Even more amazing was being here during the Christmas season. The rooms are meticulously maintained and adorably decorated. The staff was so friendly and very welcoming. It is in a great location and we were able to walk where we needed to. Highly recommend!
Stayed 1 night in Dec 2024

10/10 Excellent

Maryann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first impression was great. It was a wonderful place and would definitely go back. Perfect location foe what we wanted. They didnt serve or have any muffins or bars left for breakfast snack when we went down at 9am.
Stayed 1 night in Dec 2024

10/10 Excellent

Dorothy R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historic hotel in downtown Rochester, NY

I liked this historic hotel but liked the staff even more. They were top tier in professionalism and made me feel special and right at home. A local friend met me for dinner. The bartender was so great we decided to eat at the bar instead of going into the restaurant. The dinner was absolutely gorgeous and so delish!
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024