Baymont by Wyndham Henrietta/Rochester

2.0 star property

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Photo gallery for Baymont by Wyndham Henrietta/Rochester

Room, 2 Queen Beds, Non Smoking | Premium bedding, pillow-top beds, desk, iron/ironing board
Lobby
Exterior
Free daily continental breakfast
Reception

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

View in a map
905 Lehigh Station Road, Henrietta, NY, 14467
  • Marketplace Mall
    ‪4 min drive‬
  • Rochester Institute of Technology
    ‪7 min drive‬
  • University of Rochester
    ‪9 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪12 min drive‬

Room options

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing, Tub w/ Grab Bars)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Baymont by Wyndham Henrietta/Rochester

Suburban hotel with free breakfast and 24-hour front desk
A business centre, laundry facilities and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a TV in a common area, camper van/bus/lorry parking and multilingual staff assistance are on-site. Change of towels is available on request
Baymont by Wyndham Henrietta/Rochester offers 94 air-conditioned accommodations, with a hairdryer. Pillowtop beds feature premium bedding. Televisions come with premium cable channels.

This Henrietta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Baymont by Wyndham Henrietta/Rochester, you'll be close to Rochester Institute of Technology. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a business centre, laundry facilities and multilingual staff
  • 6 minutes by car from Rochester Institute of Technology and 10 minutes from University of Rochester
Public spaces have free WiFi. There's an onsite business centre. Free breakfast is served daily. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Baymont by Wyndham Henrietta/Rochester. Self parking is free.

This Henrietta hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Grab bar in shower
  • In-room roll-in shower
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Portable bathtub seat
  • Portable shower seat
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Microtel Inn by Wyndham Henrietta/Rochester
Baymont by Wyndham Henrietta/Rochester Hotel
Baymont by Wyndham Henrietta/Rochester Henrietta
Baymont by Wyndham Henrietta/Rochester Hotel Henrietta

Baymont by Wyndham Henrietta/Rochester Reviews

Reviews

6.6
Rating 10 - Excellent. 106 out of 374 reviews
Rating 8 - Good. 78 out of 374 reviews
Rating 6 - Okay. 57 out of 374 reviews
Rating 4 - Poor. 61 out of 374 reviews
Rating 2 - Terrible. 72 out of 374 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Aisha

Liked: Room comfort
Towels and rags were all dirty. S
Stayed 1 night in May 2025

8/10 Good

Lisa, Youngstown

Ok
Stayed 2 nights in May 2025

4/10 Poor

jamyang, Rhinebeck

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing unique about this place.
Stayed 3 nights in May 2025

6/10 Okay

Kumudu

Stayed 3 nights in May 2025

2/10 Terrible

Kim

Travelled with family, Business traveller
Disliked: Amenities
This was dirtiest hotel I’ve ever stayed in with an incredibly lazy “breakfast staff.” Absolutely disgusting. So disgusting that I am leaving my belongings in the garage for a few days before unpacking. The CEO of Wyndham should spend a secret night in this hotel and write a review.
Stayed 2 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in May 2025

4/10 Poor

Michelle

Disliked: Cleanliness, property conditions & facilities
Lights was falling off the ceiling and hair tie and hair in shower , the first room had bed with sheets off so they gave me a new room , i checked out a day early did not stay 2 nights!
Stayed 2 nights in May 2025

6/10 Okay

Ellen, Elgin

Travelled with family
Disliked: Staff & service
Did not get the room that was reserved
Stayed 2 nights in May 2025

4/10 Poor

Opal

Liked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Andy

Stayed 1 night in Apr 2025

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Renovation at this time and no breakfast due to remodeling of the kitchen
Stayed 2 nights in Apr 2025

4/10 Poor

Michael

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Hallways with trash on the ground. Empty nasty soap dispensers in the bathroom.
Stayed 1 night in May 2025

2/10 Terrible

Bruce

Stayed 5 nights in Apr 2025

6/10 Okay

Ruth Ann

Liked: Cleanliness, staff & service

Noisy and unaccommodating staff

Recent remodeling and still remodeling breakfast room, so NO BREAKFAST! Walls between room and room on floor above are paper thin. Had to ask for a different room cause people in room above me kept stomping and moving furniture for over an hour after I arrived. In the morning I was waiting for my grandson to finish university tests and pick me up for a cross country drive but had to check out at 11. Desk person wouldn’t let me keep my bag there so I could leave premises for breakfast and exercise. Won’t go there again.
Stayed 1 night in May 2025

2/10 Terrible

Shannon

Disliked: Property conditions & facilities

Terrible move along

Terrible. There were people making noise all night long and it never stopped. No breakfast cause Reno but wasn't updated on hotels website. Room was comfortable but with all the noise it was terrible. Do not recommend
Stayed 3 nights in May 2025

2/10 Terrible

Victoria

Business traveller
Disliked: Cleanliness, property conditions & facilities
There was no breakfast included. False advertisement. The first room had dried feces shoe prints from the bathroom out. We got a another room no soap the toilet leaked, the phone didn’t work and there was dirty finger prints on the door and drips of something on the was. Disgusting. Um surprised for a Wyndham
Stayed 3 nights in May 2025

2/10 Terrible

Yana

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
please no one ever go to this property ever again. i booked the hotel for only one night and regretted it the second i checked in. i went to check my room. it was DISGUSTING. the duvet cover had a hole from a cigarette, also had some yellow stains. my pillows had dirty foot prints. the bed sheets were also stained. had a very bad smell. i went to the bathroom to wash my hands. the second i turned on the sink. YELLOW DIRTY WATER WAS COMMING OUT. i left the room immediately and gave the keys back. the lady said that i will get refunded. didn’t tell me anything else. do i have to fill out something or not. she just took the keys and said that i will get refunded. mind you. when i was checking in the lady had ZERO customer service. she was talking to me like i was a dog or something. when i went to check out she was not there. i was standing. knocking and yelling at this point to grab someone’s attention. my friend went to look for her. comes back and said that she is outside smoking. when she came she could barely stand in one place. she was literally high or something. i tired calling them the next day asking for a refund, the guy who was on the phone didn’t helps at all. all i heard from him was “mhm” “uh huh” “ok”.if i could give this hotel something below 0 i would do that. keep your money away from this hotel please.
Stayed 1 night in May 2025

2/10 Terrible

te

Travelled with family and small children, Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
They gave us a room that shouldn't have been rented. No curtains.
Stayed 1 night in May 2025

4/10 Poor

Christopher

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The woman at the desk was bored and deliberately unhelpful. Old looking sign announcing “no breakfast” because of construction even though that is a feature advertised online. The room was nice but small and very thinly walled. Ok for just one night. Would not recommend.
Stayed 1 night in May 2025

6/10 Okay

Deborah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lacking

Stayed 2 nights in Apr 2025

8/10 Good

Frederick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast and access to highway
Stayed 3 nights in Apr 2025

8/10 Good

Frederick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast
Stayed 3 nights in Apr 2025

8/10 Good

Frederick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast
Stayed 3 nights in Apr 2025

2/10 Terrible

Katherine

Disliked: Cleanliness, property conditions & facilities

Cheap

No breakfast. No coffee in the room. No towel racks or hooks. No toilet paper holder. Room was still being cleaned at 4:30 pm. We had a wet floor for hours. Window was a thin leaky pane. No blackout curtains so light shown into the room all night. Vending machine broken. Stairs hard to find.
Stayed 1 night in Apr 2025

4/10 Poor

Devin

Disliked: Cleanliness, amenities, property conditions & facilities
The pictures on their website were very deceiving. The hotel was under construction and there wasnt any continental breakfast. It definitely wasnt worth the money that I paid for it.
Stayed 1 night in Apr 2025