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Spark by Hilton Rochester University Area

3.0 star property

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Photo gallery for Spark by Hilton Rochester University Area

Lobby
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Lobby
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Laundry
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
797 E. Henrietta Rd, Rochester, NY, 14623
  • University of Rochester
    ‪3 min drive‬
  • Strong Memorial Hospital
    ‪3 min drive‬
  • Rochester Institute of Technology
    ‪9 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed

8.6 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 55-inch plasma TV with cable channels, TV, Netflix

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing) | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

55-inch plasma TV with cable channels, TV, Netflix

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 6
  • 2 Queen Beds

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About this property

Spark by Hilton Rochester University Area

Hotel in Rochester with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has coffee/tea in a common area and laundry facilities. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a 24-hour front desk, a computer station and a library are on-site. Housekeeping is available on request.
Spark by Hilton Rochester University Area offers 89 air-conditioned accommodations with a hairdryer and an iron/ironing board. 55-inch plasma televisions come with premium cable channels and Netflix. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Spark by Hilton Rochester University Area. During your stay, you're just a quick walk from Monroe Community College. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include a computer, laundry facilities and a car charging station
  • On-site recreation includes a gym
  • Just a 5-minute drive from University of Rochester and 8 minutes from Strong
  • Pets welcome for a fee
Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness centre, a library, and a vending machine are also featured at the business-friendly Spark by Hilton Rochester University Area. Free self parking is available.

This 3-star Rochester hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Library

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch plasma TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: USD 50 for check-in between 12:30 PM and 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Indoor pool
The following facilities are closed on Monday and Tuesday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 75 per stay
  • Weight limit: 60 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-in fee: USD 50 for check-in between 12:30 PM and 3:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Country Carlson Rochester-Brighton
Country Inn Carlson Rochester-Brighton
Country Inn And Suites Rochester Brighton
Country Inn Radisson Rochester-University Area NY
Country Inn Radisson
Country Radisson Rochester-University Area NY
Country Radisson
Country Inn Suites by Radisson Rochester University Area NY
Country Inn Suites Rochester Airport University Area
Country Inn Suites By Carlson Rochester Brighton
Rochester Inn Suites
Spark by Hilton Rochester University Area Hotel
Spark by Hilton Rochester University Area Rochester
Spark by Hilton Rochester University Area Hotel Rochester
Country Inn Suites by Radisson Rochester University Area NY

Spark by Hilton Rochester University Area Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 436 out of 1010 reviews
Rating 8 - Good. 248 out of 1010 reviews
Rating 6 - Okay. 143 out of 1010 reviews
Rating 4 - Poor. 95 out of 1010 reviews
Rating 2 - Terrible. 88 out of 1010 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Thamara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I have been there before it was Spark by Hilton, everything is good but seems like who ever is running the place is trying to run the place at a very low budget, everything is good but standards have gone down, breakfast was better before, than now.
Stayed 1 night in May 2025

8/10 Good

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
Reasonably priced and clean.
Stayed 2 nights in May 2025

10/10 Excellent

Tateana

Stayed 1 night in May 2025

8/10 Good

Kendra P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Carina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was ok, parking easy, quiet room, comfy bed
Stayed 1 night in May 2025

10/10 Excellent

Blesson

Stayed 1 night in May 2025

10/10 Excellent

Milene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel and less than 10 minutes from the University of Rochester, River Campus.
Stayed 3 nights in May 2025

8/10 Good

Gina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and all our needs were addressed promptly, and with courtesy and respect. However the cleanliness could have been more detailed and made sure the the tubs weren't clogged when bathing.
Stayed 1 night in May 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel! Super accommodating.
Stayed 2 nights in May 2025

10/10 Excellent

Carolyn

Stayed 1 night in May 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2nd Visit - Highly Recommend

This is my 2nd time staying here. Just as good as the first. Highly recommend. Room is spacious enough to move around in and not feel overly cramped. Nice amenities and clean. Hotel isn’t run down or dated. Cost isn't too shabby either for such a nice place. Close to many things and staff is always friendly. This will be my go-to hotel for short stays moving forward.
Stayed 1 night in May 2025

10/10 Excellent

Ilene

Stayed 1 night in May 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, food option close, reasonable price
Stayed 1 night in May 2025

8/10 Good

Tracie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Gerard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in May 2025

10/10 Excellent

Juan

Travelled with family
Liked: Amenities
Very quiet and great service.
Stayed 3 nights in May 2025

2/10 Terrible

Nitin, CHARLOTTE

Disliked: Cleanliness, property conditions & facilities
We were given a room with unbearable smell,
Stayed 1 night in Apr 2025

8/10 Good

Michael

Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Muss, No Fuss Here

Only stayed one night while visiting my daughter at local university. From checkin to checkout out the staff was extremely friendly and personable. Room was very clean and the beds comfortable. I didnt partake of the continental breakfast, but I'm sure it wouldve been as good as other reviews suggested. The lobby coffee/tea area was stocked with ample selections and clean. Very centrally located to wherever I needed to go. Quiet spot off of main roads. This place is definitely on my list of places to stay while visiting Rochester.
Stayed 1 night in Apr 2025

8/10 Good

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Susan

Disliked: Staff & service, property conditions & facilities, room comfort

Nope Keep looking

Breakfast is a joke They call it a bagel but it’s a few stale items and a bowl Of oranges The coffee is some of the worst I’ve ever had The room had an odd smell and the hall way stink of pot
Stayed 1 night in Apr 2025

8/10 Good

Laurieann Elayne

Liked: Cleanliness, staff & service, property conditions & facilities
The property has been improved since my last visit. Positives- very clean and well maintained. Negatives - free breakfast was not to my liking (would prefer hot options) and the remote on the television was difficult to get to the channel of choice. Neither of these are deal breakers but did impact my stay.
Stayed 2 nights in Apr 2025

8/10 Good

Amy

Stayed 1 night in Apr 2025

10/10 Excellent

Martha

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff couldn't be more accommodating with check in and check out- great budget hotel-will come back again if we are once again in the area.The rooms were clean and efficient.
Stayed 1 night in Apr 2025

10/10 Excellent

Nancy, Parker

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean room. Staff was very nice.
Stayed 3 nights in Apr 2025