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The Strathallan Rochester Hotel & Spa, Tapestry by Hilton

4.0 star property

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Photo gallery for The Strathallan Rochester Hotel & Spa, Tapestry by Hilton

Rooftop terrace
Exterior
Bar (on property)
Breakfast, lunch, dinner and brunch served
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
550 East Ave, Rochester, NY, 14607
  • Place, Rochester Museum and Science Center
    ‪2 min walk‬
  • Place, Park Avenue
    ‪5 min walk‬
  • Place, Strong
    ‪15 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪18 min drive‬

Room options

View all photos for 1 King Bed Non-Smoking

Egyptian cotton sheets, premium bedding, in-room safe, desk

1 King Bed Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1KING 2 ROOM SUITE NONSMOK

Egyptian cotton sheets, premium bedding, in-room safe, desk

1KING 2 ROOM SUITE NONSMOK

  • Sleeps 2
  • Free Wi-Fi

View all photos for 2 QUEEN BEDS NONSMOKING

Egyptian cotton sheets, premium bedding, in-room safe, desk

2 QUEEN BEDS NONSMOKING

  • Sleeps 4
  • Free Wi-Fi

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed, Accessible

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 2 Bedrooms

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Suite, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 Queen Bed, Accessible (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 1 Bedroom, Accessible (Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 2 Queen Beds, Accessible (Mobility & Hearing)

  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 2 Bedrooms

  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

The Strathallan Rochester Hotel & Spa, Tapestry by Hilton

A full-service spa, a restaurant and a 24-hour fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a rooftop terrace are on-site. Housekeeping is available on request.
The Strathallan Rochester Hotel & Spa, Tapestry by Hilton offers 155 accommodations with laptop-compatible safes and a safe. Beds feature Egyptian cotton sheets and premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Ape + Canary Spa. Services include facials and body treatments. The spa is open daily.
The Strathallan Rochester Hotel & Spa, Tapestry by Hilton's great location gets high marks from our customers. During your stay, you're just a quick walk from Rochester Museum and Science Center. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at CHAR Steak and Lounge, a steakhouse that serves American cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Indulge with body treatments, massages or facials at Ape + Canary Spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute drive from Strong and a few minutes from Blue Cross Arena
The Strathallan Rochester Hotel & Spa, Tapestry by Hilton offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 7 meeting rooms are available. Event space at this hotel measures 6100 square feet (567 square metres) and includes conference space. A rooftop terrace, spa services, and a vending machine are also featured at the business-friendly The Strathallan Rochester Hotel & Spa, Tapestry by Hilton. Self parking is free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6 AM to 10 AM.
CHAR Steak and Lounge – This steakhouse specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Hatties Sushi & Cocktails – On-site sushi bar. Open daily.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10 AM for a fee: USD 5 to 40 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • CHAR Steak and Lounge
  • Hatties Sushi & Cocktails

Things to do

  • 24-hour gym
  • Full-service spa
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 6,100 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1978
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Strathallan
Strathallan DoubleTree
Strathallan DoubleTree Hilton Rochester
The Strathallan Rochester Hotel Spa DoubleTree by Hilton
The Strathallan Rochester Hotel Spa A DoubleTree by Hilton

The Strathallan Rochester Hotel & Spa, Tapestry by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 607 out of 989 reviews
Rating 8 - Good. 221 out of 989 reviews
Rating 6 - Okay. 95 out of 989 reviews
Rating 4 - Poor. 43 out of 989 reviews
Rating 2 - Terrible. 23 out of 989 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Frederic

Liked: Cleanliness
Great place
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic restaurant and bar.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Halona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upscale environment, great for a weekend with a lovers.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Sharon

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was clean (no robes though and it was a suite) and staff was courteous.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities
Desk agents were great.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel Rooms are set up well
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kimberly Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Dijuan

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

ben

Disliked: Cleanliness
Terrible stay
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Dennis

If I had any complaint it was the lack of water pressure in the shower but other than that, first class all of the way.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
From entrance to exit, it was a great stay.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities
Room was large and spotless. Great bar and restaurant. The staff is AMAZING!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jennifer B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind and friendly staff, easy check-in, comfortable room
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Tony

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Amanda-jo

Liked: Cleanliness, amenities
Amazing
Stayed 1 night in Nov 2025
Verified

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Construction die. Stairs but room was amazing and bed was super confortable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ayushma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always love staying at Strathallan! The rooms are clean, the staff is friendly, and I’m obsessed with the views from Hattie’s. I stayed here for my birthday, and it was easy to access all the places we wanted to visit.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Eliot

Liked: Cleanliness, staff & service, amenities
Yrs
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff are amazing, bar is excellent. They are currently renovating the building, so some of the main entrances are closed and the elevators are always full.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location- staff was awesome
Stayed 1 night in Jul 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, amenities
There was construction on several floors including the main lobby . The room was new and was amazing . Other than that was a good stay
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

cidy

Liked: Cleanliness, amenities, property conditions & facilities
great staff and bath products!!!!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

angela

Liked: Cleanliness, amenities, property conditions & facilities
Far exceeded my expectations! Friendly and beyond willing to accommodate. Room service was outstanding and room was beautiful! Will definitely stay here again
Stayed 1 night in Nov 2025