Hotel advertised itself as a clean safe space near carowinds but it was nothing of the sort. Initially there being no elevator and being put on the second floor when the hotel was empty was the first red flag but no big deal. Upon entering the room we noticed the carpet was matted and nasty, the chair was ridden with stains, the bathroom toilet was crooked, urine stains on the walls, black stains on the floor of the tub, bathroom vent clogged with dust, bathroom door did not lock, showerhead was filthy, behind the toilet looked like it had never been cleaned with a thick layer of grime around the water line, bedsheets were dirty, walls and ceilings were filthy and roaches started appearing throughout the room as well. Hotel reeked of cigarette smoke with a no smoking policy. Vending machine and ice machine were both broken; cords looked as if rats chewed through them. Also a holding deposit with a higher cost than the booking itself is excessive. Front desk clerk was not at all shocked when I mentioned I did not want to stay there within an hour. DO NOT STAY HERE AT ALL COSTS
