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Holiday Inn Express Hotel & Suites Wilson - Hayes Place by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Wilson - Hayes Place by IHG

Restaurant
Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds
Fitness facility
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
5000 Hayes Pl W, Wilson, NC, 27896
  • Place, Sims Town Hall
    ‪4 min drive‬
  • Place, Town of Sims Park
    ‪4 min drive‬
  • Place, Heritage Crossing
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(24 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(14 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

  • 18 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Hearing Accessible, Mobility)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower, Non Smoking (Hearing Accessible, Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Wilson - Hayes Place by IHG

Hotel in Wilson with seasonal outdoor pool and free breakfast
Along with a restaurant, this hotel has a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and a 24-hour front desk are on-site.
Holiday Inn Express Hotel & Suites Wilson - Hayes Place by IHG offers 73 air-conditioned accommodations with a safe and coffee/tea makers. 55-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
During your stay at Holiday Inn Express Hotel & Suites Wilson - Hayes Place by IHG, you'll be close to Heritage Crossing. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Just a 4-minute drive from Sims Town Hall and a few minutes from Town of Sims Park
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Holiday Inn Express Hotel & Suites Wilson - Hayes Place by IHG offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A terrace, gift shops/newsstands, and a garden are also featured at the business-friendly Holiday Inn Express Hotel & Suites Wilson - Hayes Place by IHG. Self parking is free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
Holiday Inn Express Hotel & Suites Wilson - Hayes Place by IHG has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per day
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8 AM to 9:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Wilson Hayes Place
Holiday Inn Express Wilson Hayes Place
Holiday Inn Hayes Place
Holiday Inn Hotel Hayes Place
Holiday Inn Express Hotel Hayes Place
Holiday Inn Express Hayes Place
Holiday Inn Express Hotel Suites Wilson Hayes Place
Holiday Inn Express Hotel Suites Wilson Hayes Place by IHG
Holiday Inn Express Hotel Suites Wilson Hayes Place an IHG Hotel

Holiday Inn Express Hotel & Suites Wilson - Hayes Place by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 376 out of 797 reviews
Rating 8 - Good. 223 out of 797 reviews
Rating 6 - Okay. 99 out of 797 reviews
Rating 4 - Poor. 58 out of 797 reviews
Rating 2 - Terrible. 41 out of 797 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Brian, New York

Business traveller
Liked: Cleanliness, property conditions & facilities
Friendly staff. Clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Tyleiyah

Stayed 1 night in Nov 2025

10/10 Excellent

kelvin

Stayed 1 night in Oct 2025

10/10 Excellent

Arianna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff were so pleasant! The bed was so soft and cozy! They have a great breakfast! The staff were very accommodating, and I’ll definitely be coming back! 10/10 recommend!
Stayed 1 night in Oct 2025

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
service was great. front desk was very courteous, room phone did not work.
Stayed 1 night in Oct 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking was well lit and felt safe. The bedroom was nice and the King bed was very comfortable. The bathroom was rather small but he vanity was very nice, especially the Magnifying mirror section of the mirror was a nice touch. I would stay there again.
Stayed 1 night in Oct 2025

8/10 Good

Pierre

Stayed 1 night in Oct 2025

8/10 Good

Grace

Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 2 nights in Oct 2025

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
We were only there for one quick night - in late, out early - but was clean, breakfast was good, nice variety.
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2025

8/10 Good

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value! Beds and pillows were very comfortable!
Stayed 1 night in Oct 2025

10/10 Excellent

Matt

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the minute we got into the parking lot of this hotel we were impressed. Outside of the building is greatly maintained and very clean. Inside we were greeted by two friendly smiling faces at the front desk. Our room was very nice and modern, clean and great smelling. Our toilet paper rolls even had cute little bows folded on top of them. All the spa products in the room are Dove brand and full to the top. The remote was neatly placed with a channel guide infront of it which is always a huge help. Breakfast was the best we have had at a hotel since before Covid. They offered sausage, turkey sausage, bacon, pancake, scrambled eggs, cheese omlets, warmed cinnamon rolls, bagels and bread for the toaster and any spreads you would want, and yogurts as well as a variety of juices, coffee and tea. This will be our permanent hotel anytime we need to stay in the area again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room very clean excellent location
Stayed 1 night in Oct 2025

6/10 Okay

Sammy

Stayed 2 nights in Oct 2025

8/10 Good

Fran

Yes
Stayed 1 night in Oct 2025

10/10 Excellent

shahab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place great price
Stayed 1 night in Oct 2025

10/10 Excellent

James, White Plains

Stayed 1 night in Oct 2025

10/10 Excellent

Miguel

Stayed 1 night in Sep 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms and overall, well-kept hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Stayed 2 nights in Sep 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were very nice, but the location is GREAT!!!
Stayed 2 nights in Sep 2025

8/10 Good

Rhonny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very polite and informative. The general condition of the property was I. Good condition and relatively clean. I did find in my room there was water on the bathroom counter as if someone just washed their hands.
Stayed 1 night in Sep 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The town had limited fine dining, attractions were closed, nothing to do or see here.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great breakfast

Breakfast was great and so were the morning people. The room they gave us was for handicapped so as a physical therapist I sincerely hope that it was not needed by someone with a disability. The outdoor window shade did not go down so we felt like we were in a fish bowl and had to turn all the lights off to change. 244 was our room. Also the air conditioner sounded like a jet engine and each time it clicked on we tried to figure which airline we were on and we are plane would stop. But all in all it was great. I would educate your staff to help people know where food or restaurants are as she was clueless. A handout is always nice!
Stayed 1 night in Sep 2025