First, the good: The house was enormous and spaced out with hallways to rooms, so it was plenty big enough to fit everyone that joined us. The location is great, just a short walk to the beach and pier, which has a bathroom. It was also a quiet neighborhood. They provided starter items for dishwasher, toilet paper, trash bags and had plenty of dishes and utensils for a larger group. Including towels and linens was also helpful.
Now for the bad: When we arrived, it was clear that either no one cleaned or they did a terrible job. We found a clump of hair in one of the bathrooms, pee spots under one of the toilet seats, crumbs/dirt under the sofa, sand and other dirt on carpeted areas. The bar outside by the pool still had beer cans and solo cups in it. Vacasa actually texted me to check in on our arrival, which was nice, and asked about the cleanliness. When I explained what we found, she said she could send someone out to make it better. While that was appreciated, it was a bit of a pain because they came right as everyone was getting showers and getting ready for the evening, which was a couple hours after we expected them. The crew didn't have a vacuum and couldn't find one in the house (not sure who was in the wrong with that). Most of the issue was that no one had vacuumed, so unfortunately they left with that still not being done. Besides that, we found a couple of mold spots around light switches, our toilet seat lid was broken off our toilet and sitting next to it, a couple of the towel bars were either half coming off the wall or completely off in a drawer. The one sliding glass door didn't seem to lock. Our bed skirt was ripped to the point where we had to be careful to not trip over it. The worst part is that we found multiple cockroaches outside and inside the house throughout the week.
If they would make some small changes to make sure the place is kept up with and cleaned, it would be a really nice place to stay.
