The house and property were beautiful. Check-in was easy. Everything was clean. The issue that we had was communication. Even messaging them days before about bringing my ESA dog to while we were actually there, the responses were delayed if I got one at all. We weren’t able to use the TV in the living room at all. At first, only half of the bedroom TVs worked as well. However, the night before we left, we were able to figure out that three of the bedrooms just needed to share one remote, and then the TVs would work. They do have the disclaimer that things like the TVs working isn’t guaranteed, but said they would try to handle the situation as soon as possible. When I explained that we weren’t able to get the TV in the living room functioning upon arrival, my instructions were to unplug it and try plugging it back in if it was being finicky. Again, this was a super neat place to stay and was so peaceful! If you’re looking to just get away and relax and do nothing, this would be a great place! But, if you are one that wants things like TV and air-conditioning, this probably isn’t the place for you.