2/10 Terrible
Rebekah A
31 Aug 2025
The listing includes pictures not of this hotel. the room we stayed in had BED BUGS, which obviously affected our vacation. We lost hot water the second day, the WiFi did not work, we had a bug infestation that the staff indicated was our fault for having food in our room. Why would i not be able to have food in my hotel room? the A/C did not work and made noises while we slept. There was a window in our shower that looked directly into a persons bedroom! The elevator did not work. the trash was over flowing and it smelled like urine. the dust was off the charts. We were booked for 8 night and couldn't take it after 5. we left and the property refused to refund the full amount after we found that my son and I suffered multiple bed bug bites. There was NO customer service here, only deflecting the responsibility back to us somehow. Absolutely terrible experience when we were to have a beautiful family vacation, instead we were subjected to awful conditions. The beds were uncomfortable.
Rebekah A
Stayed 8 nights in Aug 2025



















