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The Enchanted Suites & Residence

2.0 star property
VIP Access

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Photo gallery for The Enchanted Suites & Residence

Reception
Restaurant
Standard Double Room, Garden View | Private kitchen | Full-sized fridge, microwave, griddle
Full-sized fridge, microwave, griddle
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Pet-friendly
  • Laundry

Explore the area

View in a map
2725 N Pennsylvania Ave, Roswell, NM, 88201
  • Place, Eastern New Mexico Medical Center
    ‪8 min walk‬
  • Place, Lovelace Regional Hospital
    ‪17 min walk‬
  • Place, New Mexico Military Institute
    ‪18 min walk‬
  • Airport, Roswell, NM (ROW-Industrial Air Center)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Studio Suite

Hair dryer, towels, soap, toilet paper

Standard Studio Suite

8.6 out of 10
Excellent
(4 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Double Room

Desk, laptop workspace, iron/ironing board, bed sheets

Family Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 85 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Family Double Room

Desk, laptop workspace, iron/ironing board, bed sheets

Family Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 King Beds

View all photos for Standard Studio Suite

Desk, laptop workspace, iron/ironing board, bed sheets

Standard Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room, 2 Queen Beds, Non Smoking, Kitchenette

Desk, laptop workspace, iron/ironing board, bed sheets

Family Double Room, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Triple Room

Desk, laptop workspace, iron/ironing board, bed sheets

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 3 Queen Beds

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About this property

The Enchanted Suites & Residence

Hotel in Roswell with free breakfast and 24-hour fitness centre
A restaurant, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site. Housekeeping is available on request.
The Enchanted Suites & Residence offers 70 accommodations with a hairdryer and an iron/ironing board. This accommodation offers separate sitting areas. Kitchenettes offer full-sized fridge/freezers and microwaves. Bathrooms include baths or showers.

Cable televisions are provided. Business-friendly amenities include desks and computer monitors, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at The Enchanted Suites & Residence , you're just a quick walk from Eastern New Mexico Medical Center. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a 24-hour business centre, 4 meeting rooms and laundry facilities
  • On-site recreation includes a 24-hour gym
  • 8 minutes on foot from Eastern New Mexico Medical Center and a 2-minute drive from New Mexico Military Institute
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. Business amenities include a 24-hour business centre and 4 meeting rooms. The business-friendly The Enchanted Suites & Residence also features a 24-hour fitness centre, coffee/tea in common area, and laundry facilities. Self parking is free.

This Roswell hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 9:00 AM. The hotel hosts a free manager's reception daily.
The Enchanted Suites & Residence has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchenette
  • Meal delivery service
  • Microwave
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Computer monitor
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Printer
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 249 per accommodation, per day
  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

The Enchanted Suites & Roswell

The Enchanted Suites & Residence Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 134 out of 214 reviews
Rating 8 - Good. 46 out of 214 reviews
Rating 6 - Okay. 14 out of 214 reviews
Rating 4 - Poor. 9 out of 214 reviews
Rating 2 - Terrible. 11 out of 214 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bo

Stayed 3 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel great conditions not too many options for breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great and inexpensive
Stayed 1 night in Jul 2025

8/10 Good

jeffery

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel, Green Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Big comfortable at a great price
Stayed 1 night in Aug 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Renovated supported living apartments

We booked a two bed room which turned out to be a two-room apartment. Which was nice. My wife and I were in one room and my daughter was in the other room which used to be the living room of the apartment. The only thing is in the listing it's listed as a kitchenette. And the only thing there was a refrigerator no stove microwave nothing. I've stayed in other kitchenettes where there are even plates and cooking utensils but this was completely bare. Disappointing since we had planned on cooking our dinner there. Breakfast was fairly good.
Stayed 1 night in Aug 2025

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Spacious room that was clean and had separated bedrooms. There was no hot breakfast due to a kitchen fire, but other than that it was a really nice place.
Stayed 1 night in Aug 2025

8/10 Good

Jose

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Muy amanle su personal y esta limpio
Stayed 1 night in Jul 2025

2/10 Terrible

Sara

Stayed 2 nights in Jul 2025

6/10 Okay

Veronica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
This place was comfortable just wished the other room ac worked and have a different door to get in besides going through the private bedroom. Other than that it’s a good place.
Stayed 1 night in Jul 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem!

We were so surprised by this unexpected gem. The lobby is gorgeous. The staff (and I spoke to many) were all friendly and helpful. It’s a remodeled retirement center so the rooms are huge! With separate bedrooms! The breakfast had REAL scrambled eggs, sausage and the fluffiest pancakes I’ve had in a long time. (Seriously, these carbs were worth it. lol) We came for the Aliens but our kids liked the room so much we decided to stay an extra night and do some Rockhounding in the area.
Stayed 1 night in Aug 2025

8/10 Good

Ailin

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
We had a very comfortable stay, staff was friendly and all. The place its self is run down. And the for the breakfast you can tell the dishes arnt cleaned properly as all of them had stains and water stains the stay itself was comfy though
Stayed 1 night in Jul 2025

8/10 Good

Mark L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 2 nights in Jul 2025

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything perfect but didn’t had breakfast, they said kitchen was shut down for that day.
Stayed 1 night in Jul 2025

2/10 Terrible

Rosalind

Travelled with family
Stayed 1 night in Jul 2025

6/10 Okay

Sandy

Stayed 2 nights in Jul 2025

2/10 Terrible

Cameron

Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a great find. The staff were amazing and friendly. We were walked to our room to ensure everything was ok and to our liking. Very beautiful place and such an amazing idea. Really loved staying here so much.
Stayed 1 night in Jul 2025

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing was there was no restaurant or bar. The kitchen had a fire and it was closed
Stayed 2 nights in Jul 2025

6/10 Okay

Hector

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dog hairs on the sofa, bucket with water on the floor.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
The hotel was clean and beds were comfortable. There was no soap in the hotel room and breakfast was pretty weak. There were only donuts cut in half and pastries cut in half.
Stayed 1 night in Jul 2025

10/10 Excellent

Martha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tremendous value

Surprisingly awesome place for great price.
Stayed 1 night in Jul 2025