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AWA Hotel

4.0 star property

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Photo gallery for AWA Hotel

1 bedroom, premium bedding, down duvets, in-room safe
Billiards
Exterior
Restaurant
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Air conditioning
  • Laundry
  • Parking included

Explore the area

View in a map
2 Kawaha Point Rd, Rotorua, Bay of Plenty, 3015
  • Skyline Rotorua
    ‪5 min walk‬
  • Mitai Maori Village
    ‪10 min walk‬
  • Polynesian Spa
    ‪6 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪16 min drive‬

Room options

View all photos for Superior Double Room

1 bedroom, premium bedding, down duvets, in-room safe

Superior Double Room

  • 28 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, down duvets, in-room safe

Deluxe Double Room

8.2 out of 10
Very good
(11 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, down duvets, in-room safe

Deluxe Twin Room

8.6 out of 10
Excellent
(19 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Triple Room

Superior Triple Room | 1 bedroom, premium bedding, down duvets, in-room safe

Superior Triple Room

  • 37 sq m
  • Sleeps 7
  • 3 Double Beds and 1 Large Single Sofa Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | 1 bedroom, premium bedding, down duvets, in-room safe

Deluxe Triple Room

  • 33 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Double Bed

View all photos for Triple Room

1 bedroom, premium bedding, down duvets, in-room safe

Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Large Single Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, premium bedding, down duvets, in-room safe

Deluxe Twin Room

7.8 out of 10
Good
(10 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Triple Room

1 bedroom, premium bedding, down duvets, in-room safe

Luxury Triple Room

  • 33 sq m
  • Sleeps 7
  • 3 Double Beds and 1 Large Single Sofa Bed

View all photos for Twin Room

1 bedroom, premium bedding, down duvets, in-room safe

Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed

View all photos for Grand Triple Room

Grand Triple Room | 1 bedroom, premium bedding, down duvets, in-room safe

Grand Triple Room

8.0 out of 10
Very good
(5 reviews)
  • 31 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Twin Room (1 Double Bed + 1 Single Bed)

1 bedroom, premium bedding, down duvets, in-room safe

Twin Room (1 Double Bed + 1 Single Bed)

  • Sleeps 3

View all photos for Grand Triple (3 Double Beds)

1 bedroom, premium bedding, down duvets, in-room safe

Grand Triple (3 Double Beds)

  • Sleeps 6

View all photos for Triple Room (1 Double Bed + 2 Single Beds)

1 bedroom, premium bedding, down duvets, in-room safe

Triple Room (1 Double Bed + 2 Single Beds)

  • Sleeps 4

View all photos for Luxury Triple (3 Double Beds + 1 Sofa/Sofa Bed + Accessible Capacity)

1 bedroom, premium bedding, down duvets, in-room safe

Luxury Triple (3 Double Beds + 1 Sofa/Sofa Bed + Accessible Capacity)

  • Sleeps 7

View all photos for Deluxe Triple Room (2 Double Beds + 1 Single Bed)

1 bedroom, premium bedding, down duvets, in-room safe

Deluxe Triple Room (2 Double Beds + 1 Single Bed)

  • Sleeps 5

View all photos for Superior Triple Room （3 Double Beds + 1 Sofa/Bed）

1 bedroom, premium bedding, down duvets, in-room safe

Superior Triple Room （3 Double Beds + 1 Sofa/Bed）

  • Sleeps 7

View all photos for Deluxe Twin (2 Double Beds)

1 bedroom, premium bedding, down duvets, in-room safe

Deluxe Twin (2 Double Beds)

  • Sleeps 4

View all photos for Superior Double Room (1 Double Bed And 1 Double Sofa/Bed)

1 bedroom, premium bedding, down duvets, in-room safe

Superior Double Room (1 Double Bed And 1 Double Sofa/Bed)

  • Sleeps 4

View all photos for Deluxe Double (1 Double Bed)

1 bedroom, premium bedding, down duvets, in-room safe

Deluxe Double (1 Double Bed)

  • Sleeps 2

View all photos for Deluxe Twin Skyline View (2 Double Beds)

1 bedroom, premium bedding, down duvets, in-room safe

Deluxe Twin Skyline View (2 Double Beds)

  • Sleeps 4

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About this property

AWA Hotel

Hot springs Rotorua hotel connected to a shopping centre, a quick walk to Skyline Rotorua
A restaurant, a bar/lounge and a coffee shop/cafe are available at this hotel. Self parking is free. Other amenities include laundry facilities, express check-out and a garden. Housekeeping is available once per stay.
AWA Hotel offers 78 air-conditioned accommodations with a safe and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. 43-inch LED televisions come with premium digital channels, first-run films and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is provided once per stay.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at AWA Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Skyline Rotorua. Free self-parking, a restaurant and a bar are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include laundry facilities and a lift
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Skyline Rotorua and Mitai Maori Village
Some rates at AWA Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. AWA Hotel also features a garden, laundry facilities, and express check-out. Self parking is free.

Smoking is allowed in designated areas at this 4-star Rotorua hotel.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 9:00 AM.
AWA Hotel has a restaurant on site.

All-inclusive details

All-inclusive room rates at AWA Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:00 AM for a fee: NZD 23 for adults and NZD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle storage
  • Billiards/pool table
  • Designer stores

Family friendly

  • Children's toys
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (once per stay)

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Fixed shower seat
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Sign language-capable staff
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with premium digital channels
  • First-run films
  • Pay films
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in fee: NZD 20 for check-in between midnight and 7:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 2:00 AM
Front desk staffed during limited hours
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 50.0 per day.
  • Cots (infant beds) are available for NZD 50.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 23 for adults and from NZD 20 for children
  • Late check-in fee: NZD 20 for check-in between midnight and 7:00 AM
  • Crib (infant bed) fee: NZD 50.0 per day
  • Rollaway bed fee: NZD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
The front desk at this property is open daily from 7:00 AM - 2:00 AM.
Guests arriving after 1:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

AWA Hotel Hotel
AWA Hotel Rotorua
AWA Hotel Hotel Rotorua

AWA Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 108 out of 261 reviews
Rating 8 - Good. 78 out of 261 reviews
Rating 6 - Okay. 41 out of 261 reviews
Rating 4 - Poor. 19 out of 261 reviews
Rating 2 - Terrible. 15 out of 261 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Morris

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Paepae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Asad

Liked: Cleanliness, staff & service, property conditions & facilities
One night stay was great
Stayed 1 night in Apr 2025

8/10 Good

Henry

Travelled with family
Liked: Cleanliness, amenities
Road noise was a nuisance, fan or A/C was not very affective. Rooms were neat and clean. Shower was large, which is amazing. Staff accent was an issue and lack of communication. Had to rephrase questions.
Stayed 1 night in Apr 2025

4/10 Poor

Anand

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came in as a family with a 7 month old child. Upon checking in at 7 pm, we were informed the room is not ready and that it maybe ready by 9 pm at the earliest.
Stayed 1 night in Apr 2025

10/10 Excellent

Khriz Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended!
Stayed 2 nights in Jan 2025

6/10 Okay

Kaylene

Liked: Cleanliness
Disliked: Staff & service, amenities
Don’t expect the welcoming committee! Staff need to work on their PR skills. However the room was clean, bed comfy, hot shower and great for a budget stay.
Stayed 2 nights in Apr 2025

6/10 Okay

Baljit Singh, Hamilton

Stayed 1 night in Apr 2025

8/10 Good

Barb, Saint Clements

Liked: Cleanliness, staff & service, property conditions & facilities
Worked well for our travels in your country
Stayed 1 night in Apr 2025

6/10 Okay

Bruce

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, nice and clean hotel. Definitely will be back
Stayed 1 night in Mar 2025

8/10 Good

HONGHONG

Liked: Staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Sanjana, Auckland

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The rooms are not what it seems online.. the room are really tinny
Stayed 3 nights in Mar 2025

6/10 Okay

Lisa

Travelled with partner
The room was very basic as expected. Bed was not comfortable, quite hard. Staff at reception polite but reserved, seemed to favour asian customers and languages. Good location for our needs. Adequate for our one night stopover
Stayed 1 night in Mar 2025

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay quiet nice clean.
Stayed 1 night in Mar 2025

10/10 Excellent

m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value

I would have paid near double The room was totally clean very spacious both check in and check out people were lovely There is a laundry just down the road and also eateries within an easy walk
Stayed 1 night in Mar 2025

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced.
Stayed 1 night in Mar 2025

8/10 Good

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property was reasonably priced, clean and tidy, fast check in fast check out. Cleaning staff walked in without knocking, A/C not working.
Stayed 1 night in Mar 2025

10/10 Excellent

Aderino

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Petrina

Travelled with partner
Liked: Amenities, property conditions & facilities
I liked how it was newly done and modern in the bedroom, unlike the main entrance and reception area. I just think the bathroom walls could have been a bit cleaner. The bathroom basin was dirty on our arrival but they were very quick to come and clean it. It was a good price for a new renovated bedroom.
Stayed 1 night in Mar 2025

6/10 Okay

Sean

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Annalese, Auckland

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overnight stay
Stayed 1 night in Mar 2025

6/10 Okay

Roisin

Disliked: Staff & service

Hotel Ok - Food terrible

Hotel was ok, clean enough. Don’t bother getting the breakfast it was awful. Barely any food, mainly hot chips, noodles and everything was fried, nothing fresh. Awful, certainly not worth $25 per person.
Stayed 1 night in Mar 2025

10/10 Excellent

Viktor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel for the area.
Stayed 2 nights in Mar 2025

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a good spot for all ages, with some of the main attractions in the area and not to far either. Main town would be a 10 minute drive. The hotel it's self was good, clean and just what you need for a good night rest if traveling through.
Stayed 2 nights in Mar 2025