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Emerald Spa Motor Inn

4.0 star property

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Photo gallery for Emerald Spa Motor Inn

Front of property – evening/night
Flat-screen TV
Property entrance
Superior Spa Studio | Premium bedding, individually decorated, blackout curtains
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Kitchen
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
286 Fenton Street, Rotorua, 3010
  • Tamaki Maori Village
    ‪20 min walk‬
  • Polynesian Spa
    ‪2 min drive‬
  • Redwoods Whakarewarewa Forest
    ‪6 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Superior Spa Studio

Superior Spa Studio | Premium bedding, individually decorated, blackout curtains

Superior Spa Studio

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom

Premium bedding, individually decorated, blackout curtains

Deluxe Room, 1 Bedroom

  • 36 sq m
  • Sleeps 5
  • 1 King Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Family Room, 2 Bedrooms

Flat-screen TV

Family Room, 2 Bedrooms

  • 50 sq m
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Studio, 1 King Bed

Standard Studio, 1 King Bed | Premium bedding, individually decorated, blackout curtains

Standard Studio, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio, 1 King Bed

Executive Studio, 1 King Bed | Premium bedding, individually decorated, blackout curtains

Executive Studio, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Bedrooms

Flat-screen TV

Deluxe Room, 2 Bedrooms

  • 36 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 King Bed

Deluxe Studio, 1 King Bed | Premium bedding, individually decorated, blackout curtains

Deluxe Studio, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 Bedroom

Premium bedding, individually decorated, blackout curtains

Luxury Room, 1 Bedroom

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Accessible

Studio, 1 King Bed, Accessible | Premium bedding, individually decorated, blackout curtains

Studio, 1 King Bed, Accessible

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Emerald Spa Motor Inn

Motel in Rotorua with free parking
A seasonal outdoor pool, concierge services and laundry facilities are available at this motel. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance and a fireplace at reception are on-site.
Emerald Spa Motor Inn offers 28 accommodations with coffee/tea makers and complimentary newspapers. Each accommodation is individually decorated. Beds feature premium bedding. Accommodation at this 4-star motel has kitchenettes with fridges, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

This Rotorua motel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the motel include a seasonal outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Emerald Spa Motor Inn, you're just a quick walk from Racing Rotorua. You'll find features such as free WiFi in public areas and free self-parking, plus breakfast (surcharge).
  • Free WiFi
  • Free self-parking
  • Continental breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, a concierge and tour or ticket assistance
  • Steps from Racing Rotorua and 14 minutes on foot from Rotorua Central Mall
  • Airport shuttle service available for a fee
Emerald Spa Motor Inn offers its guests a seasonal outdoor pool, tour/ticket assistance, and concierge services. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. Emerald Spa Motor Inn also features complimentary newspapers in the lobby, a fireplace in the lobby, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 4-star Rotorua motel.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 8:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 5:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7 AM to 8:30 AM for a fee: NZD 15 to 20 per person

Things to do

  • Seasonal outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room babysitting
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Built in 2006
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free weekday newspapers
  • Individual decor
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 9 PM
Front desk staffed during limited hours

Renovations and closures

This property is closed from 15 June 2021 to 28 August 2024 (dates subject to change).
The following facilities will be closed during June, July and August:
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 25.0 per night.
  • Cots (infant beds) are available for NZD 10.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 15 to 20 per person
  • Airport shuttle fee: NZD 10 per person (one way)
  • Airport shuttle fee per child: NZD 10.0 (return), (up to 12 years old)
  • Crib (infant bed) fee: NZD 10.0 per stay
  • Rollaway bed fee: NZD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 8 AM - 9 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in October and close in June.
  • Pool access available from 8 AM to 8 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Emerald Spa Motor Inn.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Emerald Motor Inn
Emerald Spa Motor
Emerald Spa Motor Inn
Emerald Spa Motor Inn Rotorua
Emerald Spa Motor Rotorua
Emerald Hotel Rotorua
Emerald Spa Motor Inn Motel
Emerald Spa Motor Inn Rotorua
Emerald Spa Motor Inn Motel Rotorua

Emerald Spa Motor Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 114 out of 242 reviews
Rating 8 - Good. 89 out of 242 reviews
Rating 6 - Okay. 28 out of 242 reviews
Rating 4 - Poor. 6 out of 242 reviews
Rating 2 - Terrible. 5 out of 242 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness
Our room had dirty stains on the wall above the couch. We were left no sheets or blankets for the pull out couch. We had stayed previously and it was great. Our stay this time was less than average. We wont be back.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes...Location, cleanliness...sky channels...service...bed Improvements...aircon ineffective due to unit above cupboard...armchair (worn) and appliances (old) could do with updating
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent

Excellent motor inn. Value for money, friendly and very clean.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, well appointed and comfortable. Would highly recommend.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the money spent

Check in process was efficient and front desk staff was lovely. however room itself was in poor condition- had an awful smell, dirty towel left on the bathroom floor (presumably hadn't completed cleaning yet?), not enough towels for the three guests we had booked for. Could have been better.
Stayed 1 night in Jan 2020

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub in the room was nice. Staff super friendly.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Stay

Best Fish and Chips at Oppies was a block away. Overall average stay. Tamaki maori village has pickup from Emerald spa and was one of the best things we did in New Zealand.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

6/10 Okay

Colin John

Travelled with family

Scam booking by nz.hotels.com

nz.Hotel.com took our booking for one night at the Emerald Spa Motor Inn and room payment with Amex, then we get advised by Emerald Spa that there was no room available when the booking was made.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2019

6/10 Okay

Duva, Christchurch

Travelled with partner
Liked: Staff & service, amenities
Looked nice on the outside. .a bit worn out inside. Needs maintenance
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The baths are massive. The bathrooms are clean but Rotorua water does stain the bathroom amenities.
Stayed 1 night in Nov 2019

6/10 Okay

donald

Liked: Cleanliness, staff & service

Disappointed

Very hot no aircon, blinds didn't work need replacing
Stayed 1 night in Nov 2019

8/10 Good

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Emerald Spa

Reception staff were friendly and helpful. They readily supplied me with a map of Rotorua when I asked for one. The room was clean and tidy. Sky TV had access to most channels. The motel is only a short drive (5 minutes) from the city, so it is close, as are the Polynesian Spa Baths which i intended to visit.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were really comfortable. For us the location was great, not too far from the town centre and also supermarkets were just down the road.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019