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Imperial Hotel Rotorua

4.0 star property

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Photo gallery for Imperial Hotel Rotorua

Outdoor pool
Interior
Exterior
Staircase
A natural hot spring with three people sitting on rocks, surrounded by greenery and a lake view.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
7 Tryon St, Rotorua, Bay of Plenty, 3010
  • Place, Whakarewarewa: The Living Maori Village
    ‪2 min walk‬
  • Place, Te Puia New Zealand Maori Arts and Crafts Institute
    ‪8 min walk‬
  • Place, Redwoods Whakarewarewa Forest
    ‪11 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪17 min drive‬

Room options

View all photos for Executive Studio Suite

Pillow-top beds, laptop workspace, blackout curtains, soundproofing

Executive Studio Suite

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 Bedroom Premier Apartment

1 Bedroom Premier Apartment | Living area | 43-inch Smart TV with digital channels, streaming services

1 Bedroom Premier Apartment

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Studio Suite, Pool View

Superior Studio Suite, Pool View | Pillow-top beds, laptop workspace, blackout curtains, soundproofing

Superior Studio Suite, Pool View

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for One Bedroom Apartment

One Bedroom Apartment | Pillow-top beds, laptop workspace, blackout curtains, soundproofing

One Bedroom Apartment

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | Extra beds

Executive One Bedroom Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Interconnecting Studios

Pillow-top beds, laptop workspace, blackout curtains, soundproofing

Interconnecting Studios

  • City view
  • 64 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Executive Studio

Pillow-top beds, laptop workspace, blackout curtains, soundproofing

Executive Studio

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Studio

Pillow-top beds, laptop workspace, blackout curtains, soundproofing

Superior Studio

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for One Bedroom Apartment

Pillow-top beds, laptop workspace, blackout curtains, soundproofing

One Bedroom Apartment

  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed
  • Free Wi-Fi

Similar properties

View from room
Rydges Rotorua
Whakarewarewa
  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 1,167 reviews
The price is CHF 72
includes taxes & fees
6 Aug - 7 Aug
Rydges Rotorua

About this property

Imperial Hotel Rotorua

This smoke-free hotel features an outdoor pool, a fitness centre and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a front desk safe and a vending machine are on-site.
Imperial Hotel Rotorua offers 39 air-conditioned accommodations with designer toiletries and a hairdryer. Rooms open to balconies or patios. Beds feature pillowtop mattresses. Accommodation at this 4-star hotel has kitchenettes with stovetops, microwaves and kitchenware and utensils.

This Rotorua hotel provides complimentary wireless Internet access. 43-inch Smart televisions come with digital channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Imperial Hotel Rotorua, you're just a quick walk from Whakarewarewa: The Living Maori Village. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, locker space and laundry facilities
  • On-site recreation includes a gym
  • Steps from Whakarewarewa: The Living Maori Village and 7 minutes on foot from Redwoods Whakarewarewa Forest
Imperial Hotel Rotorua offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. Imperial Hotel Rotorua also features a vending machine, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This 4-star Rotorua hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 8:30 AM to 10:30 AM for a fee: NZD 20 per person

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Microwave
  • Toaster

More

  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open daily from 7:00 AM - 8:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 40.0 per day.
  • Cots (infant beds) are available for NZD 10 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 20 per person
  • Crib (infant bed) fee: NZD 10 per day
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 8:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Imperial Hotel Rotorua Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 23 out of 66 reviews
Rating 8 - Good. 20 out of 66 reviews
Rating 6 - Okay. 15 out of 66 reviews
Rating 4 - Poor. 5 out of 66 reviews
Rating 2 - Terrible. 3 out of 66 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Robert

Liked: Cleanliness, amenities
Room was great and great location
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

dominic

Liked: Cleanliness, amenities, property conditions & facilities
clean quiet, pool was temperature was cool, near bus stop
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay, great bed,clean room. Small kitchenet. All you need with great staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Allayne

Liked: Cleanliness, amenities, property conditions & facilities
The room was so clean and spotless, and very well presented on arrival- the kids also enjoyed the use of the pool while we were here. We will definitely be back again!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Noah

Liked: Cleanliness, staff & service, amenities
Clean room everyday and easy access to the pool
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was great for our travels. Ease of getting in and out was nice. Parking was good. Staff was great. Room was comfortable.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff from the admin counter when checking in to the cleaners the next morning when checking out.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

LORRAINE

Liked: Cleanliness, property conditions & facilities
Very happy with stay, we were delayed as flight was canceled and staff were very understanding and obliging thank you
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Payton

Liked: Cleanliness, amenities, property conditions & facilities
Clean inside very nice good spot close to everything
Stayed 1 night in Nov 2025
Verified

6/10 Okay

james

Liked: Cleanliness, property conditions & facilities
Decent enough place... Clean room... Good price.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sonya

Liked: Cleanliness, amenities, property conditions & facilities
Location was great. Staff were lovely. Pool was nice
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jennifer

Liked: Cleanliness
Good, clean and well equipped.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

arnov

Liked: Cleanliness, property conditions & facilities
clean room and the pool
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities
We stayed one night in executive apartment, the bed was comfortable. Overall very good
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Robyn

Liked: Cleanliness, amenities, property conditions & facilities
lovely clean room, friendly helpful staff.
Stayed 1 night in May 2025
Verified

6/10 Okay

William

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean well made up and tidy, no facility for English breakfast tea or milk otherwise all good.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities
Room was very clean and with separate bedroom and separate bed in lounge was perfect for 2 women travelling together. I had to reposition the standard lamp so I could read in bed and perhaps a wall light over the lounge bed would be a good idea. No small mixing bowl in kitchen and had to whisk 3 eggs in a dessert bowl for scrambled eggs. Very quiet location. Not within walking distance of the main centre, but we knew that.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities
Courteous kaimahi, clean room. Nice outside pool. No spas
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Ingo

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hallway light shines through sides of main door, tv was crap not even Freeview worked properly all channels and bathroom rotten scotia boards etc, and one morning heard room next door alarm going off. The money paid was disappointing
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Tepuia for dinber and show
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean rooms. Helpful staff. Good value
Stayed 1 night in Sep 2025
Verified

8/10 Good

Neil

Liked: Cleanliness, amenities, property conditions & facilities
The stay was good but perhaps bit of improvement on customer service would be good, we ran out of coffee/tea but had to call the staff 3 times before it was being delivered and we wanted to have a swim but the swimming pool was not very clean. Thanks.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Romana

Clean room no spa no heated pool
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ants

Liked: Cleanliness, amenities, property conditions & facilities
Newly renovated room, very spacious. Great beds and all utilities are brand new.
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Ian

Liked: Cleanliness, staff & service, amenities
The room was clean and tidy. Had a King size bed but this was a bit lumpy and felt it was sloping downhill. There seemed to be very little noise insulation as we were disturbed by noise from surrounding rooms. The people were not particularly noisy, but the construction materials were not noise absorbing which meant our peaceful weekend wasn't so peaceful.
Stayed 2 nights in Jan 2026